Excellent customer sand repair service
I was satisfied with the paint job on the trunk and removal of the spray paint on the windows and graffiti on the hood. I thought that removing the emblems on the vehicle was part of a paint job and didn’t think it would be an extra cost to put them back on. Upon arrival, I asked could I wash the car soon after being painted. I was told it was already washed. Once I got home upon a closer inspection, there was egg shell still stuck on the passenger side door. I don’t know if washing the car is part of the job or a courtesy, but it wasn’t done well.
You gave me a quote and stuck with it. You gave me a timeline and stuck with it. You communicated progress daily. I just drove it 300 miles home with no issues and it looks great. No games, zero drama, just what I expect. A1 customer service and satisfaction! Job well done guys, thanks!
In the last 5 years, I have had two of my vehicles serviced at Kool Automotive(one of them has been serviced twice at Kool) .
I’m proud to say that each visit , I was fully and completely satisfied with the service given and the staff are all ***** 5-Star ***** professionals. Should the need arise in the future where are one of my vehicles should need the type of service that I’ve received in the past and the present, there is no doubt where I will be taking my vehicle to have it serviced.... Kool Automotive !
Very pleased with the outcome of the repair. I was so ecstatic when I found out Kool Automotive was an option. I had previously used them for my state inspection. Would definitely use them again. Thanks to everyone who made my experience great. And Mr Harry was amazing in the body shop. Very informative and pleasant each time we spoke.
Thanks for the fast service. You done a find job
They did a good job and it did not take them long to complete either
Great customer service. Car looks nice and very fast.
Excellent job on my Chevy Cruze. Enjoy receiving text messages daily on the status of the car.
Extremely good customer service. I loved that i got text messages that let me know the status of my repairs and when i could expect to pick it up. Very happy with the end result and would definately used them again.
Wonderful experience - just wish we could have found the parts Thor blind spot warning vice going forward without it.
Thanks for asking
Thank you for your quick service!
Great service & nice manager & team.
I found Harry, the body shop manager to be committed to customer satisfaction b I would recommend Kool Automotive for professional results.
Super job- fast and convenient !
I am pleased with the work done on my Camry, it was completed in a timely manner. There was some paint overspray on the windshield, and it was taken care of before I left. I had a previous vehicle painted at Kool, and the work was well done, that’s why I chose Kool again this time.
Excellent customer service and excellent job on repair work.
Service was quick and I love the texts awesome job