Yes, the damage was fixed BUT the 5 day estimate for having my car turned into roughly 15 days. ALSO, when we picked up the car yesterday we noticed that there is a new problem that wasn’t there before we dropped it off. We will be dropping our car off again for you all to fix the issue that was created sometime over the last 2 weeks while our car has been in your possession. Another issue was the updates with the progress of the service. Your customer service department would promise calls with updates when in reality it was us who had to continually reach out for information.
the repair job was perfect...I have used your business before and will always bring my autos to you should the need arise! I also refer you to my friends. Thanks for everything!
Always a job well done. Your staff is professional and courteous...my car came back to me nice and clean and all repair work completed!
Hi ! Getting hit was very stressfull, but the people I dealt with bent over backward to let me know that everything would be fine. Very shortly after speaking to Allstate, I had a call from Jennifer Back at Autospot. She was super nice & polite & assured me that I had nothing to worry about. She said my truck would be towed to Autospot to be repaired. Dominique Hodge at Allstate had already told me that your company has an excellent reputation. The repair work was done on exactly the day promised & it looks great. Thanks for everything ! Sincerely, Darlene C
Thank you to Jennifer, Dave and all the staff. My car looks brand new! You are the best!
Vehicle Make : Volkswagen
Thanks for keeping me up to date on the repairs. Every employee I dealt with from the estimate until the final repair has been very courteous.
First and foremost from the first phone contact to meeting Jennifer and Dave I knew,it would be tbe best!!! And when my daughter saw her car and how "great it looked" I knew auto spot in Centerville oh was our forever "to go place"
Thanks for the good feedback during the process. Beautiful work. The bad news is that it makes the rest of my truck look it’s age!
First class service. Car looks perfect. Work completed in time quoted.
We loved the efficiency, updates and care you provided. Thank you!
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