Jeff was great. He kept us informed during the process. I appreciate how well your staff coordinated with the insurance company and car rental agency.
Very professional and helpful.
Repairs were made within projected time frame and they were done beautifully. Repair people are masters of their trade!!! It was a pleasure to work with such a nice man as Beau.
Completely satisfied from the beginning to end.
Thanks for your great work.
Everyone was professional and friendly.
It took a little while to get the paint matched on the bumper on my car. The people at Cherokee County Toyota would'nt release my car until the work was right. I really appreciate them for doing a great job.
The team were a great help in getting my vehicle repaired in a timely manner.
Very pleasant experience. Jeff was great. He kept me informed and they even washed and vacuumed my car! The body work was done ahead of schedule too!
Communication process between service tech, parts dept, customer liaison, and management appears to be broken. Estimated date of completion was WAY off and MULTIPLE excuses were given for delays. No need to contact me.
Great job replacing my front bumper
Still have stains on my seat from water damage. Window on inside over dashboard is hazy like it's had hands all over it on the inside.
You’ve had my car for 8 weeks and are following up to see how my experience went after pick up, though I haven’t even received my car as of yet. That in itself should tell you how my experience went! Your company is completely disjointed. Jeff has not communicated with me through this retarded experience. He even tried to push his incorrect estimate off on me. I will never come to your shop again. I will make sure to never refer anyone to your shop either. Please thank Jeff for my horrible experience. I hope to one day be able to receive my car. If I remember correctly, it was nice.
Feel free to contact me directly for any information at all. I am also a business owner in the neighborhood and I know if I owned cherokee County Toyota collision center I’d want to speak with me.
Jeff did a great job of keeping me informed....much appreciated.
Everyone was very professional through the entire process.
Professionalism with home town feel
Love the way David made everything so easy. He took a bad situation and made it better. Told me to enjoy my vacation and he’d take care of everything. And he did! He kept me informed of the progress and even got me my car a day early. Thank u!
left tail light and brake light were not working. this was side were the damage was.I had to return to get it fixed
The entire collision team was outstanding. David who handled our repair claim was most helpful. He always returned my calls and answered my questions.
When David was unavailable ,Sandy and Bo filled in, and did not pass the buck.The repair was on an older car and I know great effort was exerted to complete the repair as timely as possible.THANKS!!
Bo was very professional. Entire process was efficient and worry free. Appreciate the shuttle service to get my rental car