Job was done well and completed in less time than expected.????????
I really appreciate all the work that was done on my car. It looks great and it was wonderful to drive it again. The people that handled this were very nice, pleasant and very were pleasant to deal with! I would recommend your dealership to anyone!
Job well done and in a timely manner. Car looks good as new.
Well done! Special thanks to Jeff for courteously answering all of our questions.
The work that was done on my car was perfection... that being said
There is a problem now ... while my car was in your care someone
Backed into something gouging my lower bumper. I just email pictures
To Jeff Ginn
Thank you all for being so nice. I have never had to use a body shop before and I wasn't sure what to expect. Everyone was ready to answer any questions that I had. I left my car feeling like I had made a great decision by letting you guys work on it. When I pick ed up I knew that my decision was right. Thank you so much for being great!!!!
Brad is absolutely genuine and is covering the situation! Our repairs were not fully completed as we had agreed and there was a significant misunderstanding with the service rep who handled the case. Brad is very kind and understanding and has promised to see the issues through. We trusted Cherokee Toyota and did not even seek another estimate - it was disappointing to say the least when this did not turn out as expected.
Great job looks good and done in time as promised
Please call me to further discuss. Thank you.
Jeff was great. He kept us informed during the process. I appreciate how well your staff coordinated with the insurance company and car rental agency.
Very professional and helpful.
Repairs were made within projected time frame and they were done beautifully. Repair people are masters of their trade!!! It was a pleasure to work with such a nice man as Beau.
Completely satisfied from the beginning to end.
Thanks for your great work.
Everyone was professional and friendly.
It took a little while to get the paint matched on the bumper on my car. The people at Cherokee County Toyota would'nt release my car until the work was right. I really appreciate them for doing a great job.
The team were a great help in getting my vehicle repaired in a timely manner.
Very pleasant experience. Jeff was great. He kept me informed and they even washed and vacuumed my car! The body work was done ahead of schedule too!
Communication process between service tech, parts dept, customer liaison, and management appears to be broken. Estimated date of completion was WAY off and MULTIPLE excuses were given for delays. No need to contact me.