I am so happy to have my car back!! They even vacuumed and washed my car!!! I am so grateful! Thank you!
Brand spanking new rear bumper with a car wash. High quality service! Exactly what I look for in a repair shop.
They keep me informed throughout repair process
I had to bring my Tundra back due to completely unsatisfactory condition of the vehicle after repairs. I had a page and a half of issues. It took 9 days to complete the issues, at which point the vehicle looked great. It took way to long to completely repair the issues present after the the initial delivery. The repairs initially took 3 weeks.
Thank you to Fernando,Darleen and Felicia and anyone else that helped. Thabk you for walking us through all the steps of this ordeal. It was the first tine we were in an accident and we were completely lost on what came next. The three people named above made it a breeze! We will definitely refer toyota collision to any friends or family that need service.
my car looks great. Thank you for your help. You guys are the best...
Thought I was very rushed when picking up my vehicle. Not enough staff to take care of customers at closing time between 5:30 and 6:00 pm. thought my car was clean on the outside great job.The inside not so great. Front and back windows not done at all.They did have it vacume inside. To my surprise they found a phone charm I thought I lost forever. Staff was nice and friendly.KC was my person that worked on my claim. kept me informed and updated through email and phone messages. was a pleasure working with him on my claim. Fast and efficient.Knows the business well. Great job KC.
My car was finished earlier than expected. Thank you to Casey and rest of team at Toyota Carlsbad Collision center!!
We always receive excellent service and appreciate the friendly service of the front desk. Thanks for making my car look beautiful again.
We were treated like we were really somebody.
Thank you for the great service!
KC was great and had me in and out in a flash when I brought my car in for an estimate. You were so accommodating with my travel schedule and allowed me to leave my car so it would be ready when I returned a week later. The estimate and authorization process was seamless and efficient. Overall a good ending to a bad rear end accident experience!
KC went above and beyond to make us happy. Very happy with the customer service! Also nice to know all parts and repairs are guaranteed for the life of the car. I would highly recommend Toyota collision repair to anyone who is been in an accident .
Very helpful staff and my car looks wonderful.
Yes vary satisfied xlnt work starting from cuts service to fixing my truck thanks Toyota collision
I appreciated getting all the regular updates that was so appreciated and work was good!
Friendly and courteous staff.
My car was repaired in two weeks, much less time than I anticipated. I really appreciated the text updates informing me of how the repair was progressing. The repair was expertly done and my car looks beautiful again. I would highly recommend Toyota Carlsbad Collision center to anyone needing to have their car repaired!!!
This my second rear bumper (sad to say) and I have also had my front
Bumper replaced at your facility as well. I have always been treated with
Respect and kindness and appreciate the pride you all take in your work. Many