A very smooth process, friendly staff, and I felt well informed the entire process. There were no unexpected or unpleasant surprises. Thanks for making a difficult time much more tolerable.
Excellent work and delivered right when promised for the original price. Very happy
Thus being the first time I've actually had to use a collision center, I didn't have a shop I would call my "go to" place. Although, after the experience I've had working with Tyrone & his team, John's collision center will be my place for getting things taken care of the right way! I brought in a slightly broken gem and was returned a gleaming diamond! Knowledgeable, honest & a man of his word. Thank you Tyrone for keeping my mind at ease & taking the stress off my back with this incident.
Always a pleasure! Thank you for all the great work you do and you always seem to go above and beyond. We will continue to use John's Collision repair for years to come.
The repair to my car is perfect and looks brand new. The repair crew did an excellent job and will reccomend the service to everybody.
I love that my car was detailed inside and out. I never expected that! Tyrone was great he kept me informed. And I really appreciate the status text messages.
This is a great garage with great people. Tyrone kept me updated and made everything easy. Thanks!
I Am completely satisfied with the repair work on my Honda. Every one on the team are very helpful and truly work hard to make all aspects of car repair a great experience. Thank you and will always recommend you to others.
We are are ALWAYS very pleased with the customer service & repair workmanship of John's Collision Centeremployees. They do great honest work with a smile!
Extremely pleased with the end results. Excellent Customer service and follow ups. Will definitely recommend the shop to others.
I was schedualed to get my truck back on the 27th but got it back on the 19th Tyrone and the guys hooked me up and did a superb job
It woud be nice if I was shown the work they've done.
Also, when I initially visited there, my gas tank was full, but when I picked up my car, the tank was less than the half and makes me wonder why it was used so much for it to be fixed...
Everything was excellent! Tyrone provided exceptional customer service!
Excellent service as always. Appreciate the constant updates. Keep up the good work!
Tyrone was very responsive and kept me updated of status on car. Very flexible in arranging work. Excellent job on car would recommend for service work.
Vehicle Make : Volkswagen
Repairs completed on time and as promised.
Thank you Tyrone Frazier and technicians for repairing our vehicle like it was your own!
Vehicle Make : Volkswagen
The staff was very curtious and professional and my car was finished in a timely manner
I received great customer service and was updated on my vehicle repair status. The quality of work was great. Overall, I am a completely satisfied customer. Thank you.
Looks good. 'Preciate the wash as well. And I like the text updates. Nice to stay informed.
Tyrone was great making sure I was well informed with the details with my car. Great service
Excellence service, friendly, acknowledgeable, wonderful staff.... Will recommend Johns Collision to everyone in need.... Great job & thank you...
Great job. Actually saved me a lot because he recognized that what looked like damage could be cleaned instead of needing repair. Looks like new.
Tyrone was awesome. Our car looks great. John's Collision is awesome.
Vehicle Make : Volkswagen
Tyrone is the best!
Johns collision handled everything with my car to the best expectations! Tyrone was great to work with and was able to answer all my questions.
Perfect, loved the emails.
Excellent communication and great service! Tyrone is awesome
There was a miscommunication regarding the time the shop closed - my bad, but Tyrone came back to the shop after hours and delivered my vehicle - truly above and beyond! They are the best!
Thank you so much!
Tyrone took excellent care of my vehicle -paying attention to every detail.
He's the best!
Good people, quality work
Tyrone was extremely knowledgeable and very willing to help repair my car. In addition, he was prompt in the ordering of the part and replacing it. All in all - it was a very pleasant experience! I will be a repeat customer!
Friendly service. Tyrone is a true Professional!
They did a great job, the car looks good.
You did a great job. We are very pleased.
It was a pleasant experience. No surprises and you did what you said you would do. The daily email contact was appreciated. I'd recommend you to my friends and neighbors.
You guys were amazing! I wish I could go to you for all my car needs! Thank you so much go being not only professional, but exceptional!
Outstanding service! Thank you!
Very easy process. Polite Professional. Friendly.
Outstanding service! Car looks like new where damage was.
I wont know the actual quality of repaits for some time but the quality of repairs look top notch. Fast turn around time. Friendly staff. Competitive pricing.
Not admitting that the shop dented my car ruins your credibility.
Everyone was so pleasant and helpful!
Awesome JOB!!! Tyrone was amazing!!!
I have never received such amazing service anywhere.
Tyrone and his crew did everything possible to make it a positive experience. And it WAS!!!!
Thank you John's Collison, I will highly recommend you to anyone who needs exceptional quality service.
I'am updated and posted as to how my car rep[air is going. I received an excellent service. I'm very happy and very satisfied with the end result of my car. I want to thanks everyone for a job well done.
Will highly recommend this shop.
It was a nice and easy process to work with Tyrone at John's. The car looks great.
We would definitely use your services again should we ever need them!
Excellent customer service and communication! Thank you for your excellent work, care, and empathy!
Friendly and timely. Very respectful and always kept me in the know.
Keep up the outstanding work and excellent customer service! !!! CAPT Mount
I wouldn't trust my vehicle, nor sanity, to anyone else. ;). Tyrone is an angel, Travis is a dear (and John is the man)!
They do good work. My neighbors are commenting on how good the car looks. They even cleaned it inside
My truck looks like brand new real good job and tell the crew good job thank you guys
Vehicle Make : Mini Cooper
Outstanding service! I am stunned, I never thought I would experience that from this industry. Thank you Tyrone!
Unfortunately I've been a frequent flyer. Every experience, including this one, has been excellent from start to finish. Staff go above and beyond to provide stellar customer service. I always tell USAA I don't need estimates, my cars go nowhere but El Dorado (John's Collision)! I hope not to be back too soon but know when needed I have the best of the best to turn to. And I do refer anyone in need. Thank you!
A great team of hardworking people! I appreciate all your help!
They were extremely kind, considerate, and i enjoyed dealing with them. They were well mannered, thoughtful and their mannerisms were more than i expected. Thank you for a job well done.
Highly recommended! Great job!
Tyrone kept me informed of my vehicle status throughout the process.
Workmanship was outstanding and the job was completed on time, impressive!
Tyrone provided excellent customer service! Thank you!
I liked the text message updates and Tyrone was very personable and helpful.
I received amazing service. The repairs were perfect. Great overall experience!
Excellent customer service! Couldn't have asked for a better experience! After going to a different body shop (recommended by my insurance) I asked my dealership who I should use. They recommended you and now I know why. All around great! John and Tyrone were amazing!
I was pleased with all aspects of the repair...personable office staff, speedy repair, texts to inform of progress, great repair on vehicle! I would absolutely John's Collision again or recommend to my friends!
Already discussed and resolved
Mr. Frazier is very professional. I was shown on a daily through photos how my car was being repaired. I will certainly refer people to this company. Thanks again!
Very professional service. Play by play report regarding stages of repair was outstanding.
I would never take my car anywhere else.
Tyrone was awesome. Car looks great!
I had the absolute best experience with Johns! Every staff I came into contact with was amazing. They were attentive and sweet. I received text updates and pictures of how my car was coming along! They way exceeded my expectations! I couldn't have asked for a better experience! I will always remember them and will always tell anyone that needs body repair that Johns is the best!!! My husband and I have already told most of our family and friends how amazing they are!... p.s. when I brought my car in it basically had no gas. When I came to pick up they offered to have someone follow me to the gas station. . I declined saying I was sure I would make it. Shortly after I finished filling up, I received a call making sure I made it to the gas station ok. I LOVE THIS COMPANY! Thank u again for amazing service!!!! -Kandice W