Perfect great job like always.
Everything from the communication to the actual work being done was perfect. I appreciated being kept in the loop during the process and each step.
The entire Offutt Collision team exemplified superior customer service throughout the entire process. Their prompt attention to my claim, their assistance with a rental car, their periodic updates, and their going above and beyond to clean my vehicle before I picked it up are just a few of the reasons I will continue to choose and recommend Offutt Collision in the future! Customer service at its finest!
Perfect like every other time
Tiffany and Chris were both very attentive to me during this process, very much appreciated...the teams doing the repairs worked long hours and on a timely manner...I’ve had my car back since Friday and I’m so glad, runs normal and so far so good... THANKS EVERYONE...I WILL HIGHLY RECOMMEND YOU TO ALL and IF NEED BE, I’LL BE A RETURNING CUSTOMER!!!!!!
Vehicle Make : Mitsubishi
They were nice, friendly, and helpful. Answered my questions quickly and made sure I was completely satisfied.
Car looks great, easy to deal with
Everyone was extremely friendly, professional, and the work was great! There was a little bit of a lapse in communication on the day that my vehicle is finished. I got a message in the morning saying it would be done on Friday. Then I got a message later in the afternoon and it was actually done that same day, which was Wednesday. Unfortunately I didn't have the insurance check with me and I wasn't able to pick it up until Thursday morning. This was a disappointment, but it all worked out. Not to mention I was happy it was done early!
It was a pleasure to do business with.this company and would recamend you for sure
Two days after I picked up my car I got a message via text that my car was ready!
I loved that my interior was cleaned out and smelled fresh
This was my second experience with OCR. It just keeps getting better! Tiffany was so friendly and helpful and her updates were great. My vehicle is in wonderful condition now thanks to your expert technicians. OCR is very professional and I wouldn't go anywhere else. I also love the little dog in the lobby. He is so cool. Thanks so much, God bless, William N
The service from the counter to the finish was impeccable. They offered to drive me to the rental place, they offered to drive me to work, the service staff was amazing.
The process was smooth and fast. The staff was friendly and helpful. I was constantly updated on the status of my car. I was given a due date for completion but, the car was done several days earlier
Everyone was able to answer any questions I had and my car looks great again. Thank you.
Vehicle Make : Volkswagen
The turnaround rate for my car was pretty, props to the guys that spent some time on the weekend to fix my car.
The team did a great job of keeping me informed every day while my car was in the shop! Everyone was friendly and helpful!
Thank you for the speedy repair and for cleaning the inside of my car! :)
Thanks for getting my car back to me quickly (I HATED the rental car, no offense to enterprise) and for cleaning my dirty car also.
The new bumper looks like it's always been there.