Brian was great and went out of the way to keep me updated at all steps and to get the car fixed as quickly as possible.
Thanks for keeping me updated on the status of the repairs.
Was always aware of where I was in process. Excellent communication.
Yes it did a very good job and I'm happy
Was very pleased upon getting my car, explained about not taking the car thru a brush car wash, asking if I had any questions and told an if I had any questions or problems to call. Just glad I was not left on my own without any explanation
Loved the customer service at Coleman. Brian was awesome, kept me in the loop about my car and delivery was well before the deadline date.
The text updates were very helpful.
Car is great but there was not a lot of follow up. I was told it would take 4 days on day 5 I had to call. Was told I'd be called the next business day and then 3 days later I called back. The last day I started to receive text messages - even one saying I picked my car up - which was strange because I got a call a few mins later saying it won't be ready until the afternoon.
Once I got people on the phone they were great but would have been better if they were more proactive and called me - especially when things changed from 4 to 9 days.
Great job. I was also impressed that the car had been thoroughly cleaned inside and out.
Vehicle Make : Volkswagen
Job fixing my car was excellent, it looks as good as new.
we didn't get it back until today and it was promised last Friday...situations happen but it turned out fine and we are very well pleased. Thank you.
Efficient courteous service. A pleasure to deal with.
Great service and timeliness.
Tommy does excellent work and took car of everything as requested. Thanks again!
I was very happy with the way the car looked after the repairs. It was great how the car was vacuumed and the outside washed. Thank you very much!
Since I own a honda, I previously entrusted my car to the dealership and I was very disappointed, as the the work was sub par and took more than 2 months to complete, as of today I still have problems from Honda's work. I will never go there again. The work that was done at Coleman was great, they went above and beyond, my car was delivered in the time frame mentioned, and I was kept up to date on the progress. Even better my car was cleaned inside and out. Amazing, thank you!
Bringing it back on 5/14/2015 for someone to look at the passenger door that is rattling. Other than that I am very pleased with the body work.
John at Coleman Autobody was great to work with, he kept me informed and updated along the way and is clearly very experienced with BMWs and car enthusiasts. When I got my car back I was amazed to see the quality of work and 100% paint match. It's good to know the guys at Coleman Autobody care just as much about these cars as their owners do. I'll be reccomending them to friends as well as the online BMW community. -Ramy Said