Not satisfied at all. The job was not completed (tail light not replaced) and the paint job was terrible in spots. Will be speaking with someone on Monday.
I was very pleased at the office staff. They took the time to walk me through what was going to happen.
I was pleased with the connection to Enterprise so the car was delivered quickly. The texting and emails help me feel comfortable I took my car to the right place.
The car looked great in the repair it came in for and overall cleaned up as well which was a pleasant surprise to us.
Excellent service. No complaints!
I am pleased with the service and that the service staff went the extra mile to make sure I was happy with the process and my vehicle at pick.
Great service with daily updates repair progress expertly and professional from start to pick up.
Great experience that only Coleman Cadillac can provide thanks Brian and the team for great service
Brian was great and went out of the way to keep me updated at all steps and to get the car fixed as quickly as possible.
Thanks for keeping me updated on the status of the repairs.
Was always aware of where I was in process. Excellent communication.
Yes it did a very good job and I'm happy
Was very pleased upon getting my car, explained about not taking the car thru a brush car wash, asking if I had any questions and told an if I had any questions or problems to call. Just glad I was not left on my own without any explanation
Loved the customer service at Coleman. Brian was awesome, kept me in the loop about my car and delivery was well before the deadline date.
The text updates were very helpful.
Car is great but there was not a lot of follow up. I was told it would take 4 days on day 5 I had to call. Was told I'd be called the next business day and then 3 days later I called back. The last day I started to receive text messages - even one saying I picked my car up - which was strange because I got a call a few mins later saying it won't be ready until the afternoon.
Once I got people on the phone they were great but would have been better if they were more proactive and called me - especially when things changed from 4 to 9 days.
Great job. I was also impressed that the car had been thoroughly cleaned inside and out.
Vehicle Make : Volkswagen
Job fixing my car was excellent, it looks as good as new.
we didn't get it back until today and it was promised last Friday...situations happen but it turned out fine and we are very well pleased. Thank you.
Efficient courteous service. A pleasure to deal with.
Great service and timeliness.