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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 445 reviews 76%
4 star 49 reviews 8%
3 star 11 reviews 2%
2 star 29 reviews 5%
1 star 49 reviews 8%
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(All Vehicle Makes)
Hugh L.
Vehicle Make : Chevrolet
5 out of 5
10/24/2021
Good work
Mary B.
Vehicle Make : Volvo
5 out of 5
9/16/2021
Professional service and communication,. Speedy delivery of the finished product. My vehicle looks great. An overall pleasant experience.
Janice S.
Vehicle Make : Toyota
2 out of 5
8/9/2021
No I am not satisfied.
Candace L.
Vehicle Make : Chevrolet
5 out of 5
7/31/2021
Curtis and Jason were great and answered all of my questions. My car looks fantastic! Great repair job! I love City Chevrolet.
Armen P.
Vehicle Make : Chevrolet
5 out of 5
7/20/2021
Hendrick collision does excellent work. I would highly recommend their services. Thanks guys!!
John T.
Vehicle Make : Honda
2 out of 5
6/19/2021
Better communication
Robert R.
Vehicle Make : Lexus
5 out of 5
6/12/2021
The job was very well done and delivered before expected.
Anna T.
Vehicle Make : Chevrolet
5 out of 5
4/23/2021
It was quick and timely great job
John A.
Vehicle Make : BMW
5 out of 5
4/20/2021
Final work looked great
Malik D.
Vehicle Make : Chevrolet
2 out of 5
3/26/2021
The repair wasn’t done to my satisfaction and when I called I felt like the guy was downplaying how I felt. He even said they could send me the pet to my grill and I could snap it in myself smh. I just gave up and didn’t even go back. I’ll deal with the unfixed damage but I guarantee I won’t ever come back to that location!
Alice S.
Vehicle Make : Nissan
5 out of 5
2/18/2021
Great Work, looks like new.
John B.
Vehicle Make : Ford
2 out of 5
2/13/2021
The work was superior. The amount of time to do it was unsatisfactory
Bill B.
Vehicle Make : Chevrolet
5 out of 5
2/12/2021
Your folks are always top notch - kept me informed - got repairs done timely. And the Suburban looks great! Thanks
Elizabeth K.
Vehicle Make : Acura
5 out of 5
1/26/2021
Steve Hess and Curtis Martin were great to work with through the entire repair process. Both were courteous and professional. Steve was proactive and kept me informed. Any questions or concerns I had were addressed and he made sure I was completely satisfied with the repairs.
Carmen W.
Vehicle Make : Suzuki
5 out of 5
1/23/2021
Very pleased with the quality of work and Mr. Warthen's professionalism.
Brian W.
Vehicle Make : Chevrolet
5 out of 5
1/6/2021
Excellent and professional service.
Onika M.
Vehicle Make : Honda
1 out of 5
1/5/2021
A piece of molding on my windshield was not put back on the vehicle, on the driver's side. It has been about 2 weeks and this is still not resolved. I'm sure it was just an oversight and someone forgot to put the piece back. Have not received responses in over a week about when the part will be in and when I can bring the vehicle back.
Michael C.
Vehicle Make : Chevrolet
1 out of 5
12/4/2020
Collision Center was not able to repair the electrical problem and have turned it to the City Chevrolet Service Department.
Margaret D.
Vehicle Make : Toyota
5 out of 5
11/13/2020
Every person I met who was involved in the repair process was helpful and professional. My service advisor, Steven Hess, kept me informed of progress and made the overall experience much easier than I had expected it to be. Body work looks beautiful.
Mary V.
Vehicle Make : Chevrolet
5 out of 5
11/6/2020
Steve was very friendly and professional

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