Vehicle Make : Mercedes Benz
You also get an "A+" for keeping me appraised of the repair progress. Thank You.
fast, friendly and courteous
Great Job! Very Professional!
Car was ready 6 days late. Was estimated to be a 10 day repair. Damage was very minimal. Text messages were completely useless. Not accurate at all. We had to pay for extra car rental days due to the fact the car was delivered on June 28 instead of June 22. I had to call to inquire about its status. Never got a definitive date it would be ready. Was “maybe.” Not acceptable.
Very helpful with claim advice. Quality of repair was too notch. Thank you.
Liked the text updates on the progress.
Liked the total cleaning of the car when I picked it up.
Employees were very nice and professional.
Great service and follow through
Hodges did a fantastic job taking care of me and my vehicle. They kept me informed at all times what was going on through text, and I was completely satisfied upon picking my car up.
Excellent Customer service and professionalism. Keep me informed on the status of the repair.
Issac was so helpful and courteous with every step of the repair process. He kept me informed and always asked to make sure I was receiving the text messages. Each time he phoned with updates he gave complete details on the steps that had been done up to that time. It’s so nice and refreshing to have such great customer service because it’s hard to find these days. He is a true asset to Hodges and hopefully he’s appreciated for his contribution to making Hodges’ reputation remain high!
My car was returned spotless and felt brand new! I’m SO HAPPY to have my vehicle back. Thank you!!!
Loved the text updates, loved how they washed and vaccumed my car afterwards and loved how they agreed to handle the return of my rental! 5 star service! Thank you!
Execellent work. Looks as good as new.
Customer service was excellent and the work completed on the BMW 330 was great!
Thank you for getting my car repaired quickly and reliably while keeping me updated and well informed.
All good and work done with quality, on a escale from **** to 10, I’ll give you a 9
Thank you for repairing my truck. Very satisfied
The lady that works the front desk is awesome
They delivered on time and stayed true to the quote
Eric did a great job. Technicians did great work. Front staff very helpful.