Body Shop

Real Reviews From Verified Customers

Steven T.
Vehicle Make : Volkswagen
2 out of 5
The paint is ausom but the bumper didn't fit as well as it was before.
David R.
Vehicle Make : Subaru
5 out of 5
Job very well done! Thank you!!
Russel W.
Vehicle Make : GMC
4 out of 5
They took care of everything that needed to be fixed
Barry E.
Vehicle Make : Chevrolet
5 out of 5
Very nice people to work with. Fast and efficient
Mark M.
Vehicle Make : Ford
5 out of 5
Steve did an excellent job at helping me
Barry E.
Vehicle Make : Chevrolet
5 out of 5
Very impressed,fast and efficient. Friendly customer service.
Mikel F.
Vehicle Make : Buick
5 out of 5
Work was excellent and on time as promised. Jeff was very fast and accurate. ..very satisfied
Michael T.
Vehicle Make : Chevrolet
3 out of 5
I was treated well by the staff at Defouw Collision. When my car was delayed due to a missing part the staff was unable to contact me because they were busy helping other customers. When I arrived after dropping off my rental car, I was left with needing to figure out someway of getting my car during the time I was working. To my surprise, the staff arranged for my car to be brought to me when it was finally completed. I was greatly surprised and appreciative.
Dhananjay P.
Vehicle Make : Nissan
5 out of 5
Steve VanPelt was great to deal with. Very professional and also helped to keep the car rental going during the repair. Overall a really good experience. Got our car back on time as promised.
Christopher W.
Vehicle Make : Chevrolet
4 out of 5
Joel was very easy to work with. When I picked up "my baby" a wheel we'll cover was out of place. Joel took it to the shop I had it fixed before I left. Thanks!
Business F.
Vehicle Make : Chevrolet
5 out of 5
Steve, Patsy, Jeff & Joel at Defouw were gracious and friendly, Tracey with Farmers was helpful and knowlegable, timely updates, quality repair and flexible pick up hours. A great experience!
David N.
Vehicle Make : Ford
1 out of 5
Poor communication between me, your sales reps, and the shop floor caused considerable confusion on when my vehicle was to be ready. This made me change my work schedule several time. My employer was not happy about me not being available.
Janae K.
Vehicle Make : Toyota
2 out of 5
Took 6 extra days, hard to juggle getting to work those days. The last 4 days, there was no communication as to the status of my repair.
Georganne D.
Vehicle Make : Ford
5 out of 5
I was super impressed with everything and will recommend your company to all
Neil W.
Vehicle Make : Kia
5 out of 5
They did a great job. Kept me updated and finished in a timely manner.
Ryan W.
Vehicle Make : Audi
5 out of 5
The group at DeFouw was completely professional and a pleasure to work with.
Alan Y.
Vehicle Make : Ford
5 out of 5
Steve Van Pelt was very helpful to work with.


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