Ali was amazing! Sweet and honest!!! Thanks a lot you guys helped me soooooo much. This was my first accident! I was clueless but Ali was informative and caring
I had best customer service in my life.
Everything was perfect and excellent.
Thank you so much, Madison and people who fixed
my car! I'm so happy*^^*
I am very satisfied with Classic Collisions service thanks to Maddie at the Kennesaw location. Unfortunately i was very unhappy with the Enterprise location inside the auto shop.
I am very satisfied with the repairs done on my Honda. The staff at Classic Collision and Enterprise were very polite and helpful, answered all my questions and gave me updates on my car. I'm very pleased and appreciate all of their hard work. Thank you so much.
Very pleased - great to get progress updates and pleased with results.
I was at first! I got my car and drove a couple of blocks down the road. I realized I left my garage door opener in the rental car. I called your front desk and ask them to let the girl at Enterprise know that I was coming back so they wouldn't rent the car before I got there. Your front desk did not tell Enterprise and the car was rented and gone by the time I got back.
The timing of the repairs and your e-mail communication was very good.
Thanks for great customer care.
It could not have gone better. Maddie kept me updated and John would call to check in. I had absolutely dreaded it and they made it so easy. John and Maddie were outstanding to deal with.
This is the second car I have had repaired there and each time it has been effortless and so easy. The customer service is excellent the work fine is excellent and the car is cleaner when it comes out than when it went in. You can't beat it!
The classic team did a fantastic job. My vehicle repairs were perfect, the car was detailed spotless and it even smells good. My tires were low due to a temperature change. But when I picked it up I realized they even took care of that detail. I would definitely use Classic Collision again and recommended it to my friends.
Everyone did a great job. Dasha did a great job of explaining everything DMD helped answer all the questions. Brittany was always polite and answered all the questions I had. From the first time I walked in the customer rep was attentive and polite. Great job. Thanks for a wonderful experience.
Vehicle Make : Volkswagen
The staff rocked it out. Very happy
All personnel were very nice, but I asked for daily updates by text and after not receiving any for the first two days, I called and texted my rep with no response. I was then contacted by the GM, who apologized, and received regular updates for the remaining week. When they showed me my car at delivery, the bumper was loose on the end they had repaired. They tightened it but then there was goop and a paint flaw that had to be fixed again. I can't believe the rep did not even look at the car - or care - that it was delivered that way. I left there feeling like they thought I was unreasonable for expecting a flawless finish - not by their (rep and repair tech) words but by looks and silence when I pointed out the flaws in the finish. For that reason, I will never return to Classic Collision. I was very upset that I had to act as my own quality control. It's a shame, because my first experience there was really a good one.
Vehicle Make : Mini Cooper
Great communication throughout the entire process. My car looks stunning.
Damaged area not repaired.
You guys did a great job.
My repair was handled quickly and finished ahead of schedule. I was kept informed every step of the way. It was a great experience!
Everything was perfect ... Ian had the job completed exactly as he said he would. Everyone was polite and professional. I would recommend Classic Collision to anyone for fast and exceptional quality of repairs. My van is perfect ... you cannot tell there was ever any damage ... it is a large black vehicle yet it looks as good as the day I bought it new at Nissan. Thank You Ian, your staff and all of Classic Collision.
Vehicle Make : Volkswagen
Excellent service: wonderful up dates daily never
Had worry about where I was in the process of
My care repair. Everyone was helpful and
Totally. Dedicated to making my experience
As smooth and accomadating as possible!
It was a real pleasure doing business with
Classic Collision, Thank you so much.
Great experience. Brittny is amazing, was a pleasure to work with. She kept me well informed the entire process. Repair looks great. Top notch service.