I received a quick efficient service. Everyone was very helpful from the Geico representative, the receptionist, and mechanic to the enterprise representative.
Top notch from start to finish.
Excellent and quick service, the best in pinellas county!
The service I received was fabulous and every person I came in contact with there was wonderful. They are very much customer oriented. All were friendly, helpful and efficient. I went back to work bragging about the people and the service. Keep the people you have and don't change a thing. I will definitely refer people to Datillos Collision Center.
Everything was great! Brandon was very helpful and informative.
Fast friendly and professional
Pleasant experience. Everyone was very helpful and professional. Would definitely recommend.
Vehicle Make : Volkswagen
Great service. Appreciate the updates.
Dattilo took a massively inconvenient situation and made it simple and effortless for us. Thank you!
When involved in an accident it is very stressful. The whole experience with your company was very calming in a stressful time. Brandon kept me updated through the process. Best experience every had with damages from a car accident. Would recommend you to others. Thank you
Service and staff is amazing..
Wonderful customer service skills. More companies and businesses should take lessons from this one!!
Brandon was great. Thanks so much.
Amazed at the quality of customer service and the professionalism, the organization and communication . The paint job looks great, but I did notice some areas on the inside of my hatch back that were not completely covered. Not very noticeable though. Thank you for a great experience overall.
Very personable staff!! Everything explained
Everything from the front desk to starting up my newly repaired car, was done to perfection. Geico was great to work with.
Vehicle Make : Volkswagen
Very satisfied, excellent service, very friendly. ..
You guys did an excellent job on my car ! Thank you so much !
It was a wonderful experience
You all are the best. I am going to tell all my friends about how good of job you did. Thanks to the hold team
Everything was great except the time it took for the repairs, and the occasional missed update.
Otherwise, would come back again if I needed to.
Very pleasant and extremely efficient glad I went there thank-you
Best prompt service and support.
Great customer service and fast service
They were very courteous and I got everything I needed
Very professional. The only thing we are.waiting.for is for the molding to come in so we can completely be finished w the job.
Your service was very courteous, prompt and I got my car repaired in less time than I had thought. Excellent experience.
Thank you for taking care of me and keeping me updated on my car!!! Really nice place
Excellent professional job. Good communication throughout the process. Very pleased.
They were wonderful they made everything easy definitely one of my favorite places
Thank you for taking care of everything so well! Everyone was great! Thanks to Kim, Mike, Stevai, and **** for their friendliness and professionalism. I appreciated the updates with repair and liked the emails and texts. This was the first accident I've ever been in and you made it less stressful and everything went smoothly. Thanks! Have a great week and happy holidays!
Everyone was nice and very helpful. Everything went totally smooth. Thank you.
Datillos goes the extra mile for customer satisfaction . Thank you Datillos!!
Thanks for a job well done!
Excellent customer service
The pieces that were repaired were not seated correctly when put back on, uneven gaps, service rep during my final inspection had to bang or pound 2 pieces back into place. Another Chrome piece under applique is still not seated correctly. Handle used to close tailgate is busted still, with a big hole in it and scratched up the tailgate skin, clearly we're somebody stuck a screwdriver or some of the tool in there to try to pop off the handle and they busted it and they left it like that and expected me to accept it. This car was clearly not finished when I picked it up and it looks like the job was rushed if you ask me. They had to paint a Grey footer Piece below the bumper, clearly not the same color as when I brought it in. Dirt, handprints and dust left, where all it would have taken was a simple wipe down to clean properly. Received a text message from you saying, "Update: Douglas, confirming that you picked up your vehicle today. We enjoyed working with you. Dattilo's Collision Reply "STOP" to cancel". I hadn't even been in to pick up the car yet or inspect it. Overall not happy and definitely would not recommend you guys to anybody, definitely asking Geico to take their business elsewhere.
Everyone pleasant, fast and easy and received updates on status of work. Picked up my car and it had been cleaned
Super easy experience! Everyone was extremely friendly and my car looks amazing.
Outstanding service and workmanship highly recommend them !!!!!!!!!!
Staff were great keeping me informed while my car was being repaired thanks so much
Here are your keys I left your doors open sign here for you're deductible payment. Have a nice day? No walk through or this is what we did?
Thanks for nothing.
Very personable and professional cared about me as a customer kudos to Kim and Brendan
Excellent customer service and my car looks phenomenal!!
Great, friendly, fast service
It looks excellent an completely professional. Looks brand new like nothing ever happened and I'm very thankful to you guys for doing and amazing job on my car.
My car had some damage from acident not fixed and looks like it received more damage while in your care. Lights on car have scratch and paint on them . also plug in air freashner missing??? Didnt know that would be in your way.
The work was done fast and my car looks great
Very good job - I would definitely recommend them in the future
Very friendly staff. Always keep me up to date and kept your promise. Work is always top notch. Thank you Mark Douglas,Seminole.
More phone calls and less text messages on updates. Much better communication.
My headlights need to be adjusted. They aren't pointed correctly.
Will be happy when all items are completed.
Took some time for the repair. But results appear to be good. Everybody was friendly, courteous and competent. Good customer service.
It was very convenient to have everything done in one location. The repairs were completed quickly. I was very please with the work done. I was also very surprised and thought it was extremely nice that my car was washed when I got back. I noticed the tires and wheels were even cleaned. Thank you for taking such good care of my car. I plan on returning to Dattilos for my parking lot dents when I can. I was pleased with the quality of work in the price. Thank you
You guys did a great job awesome!!!!!
Awesome service. Great friendly staff. Would take my car there anytime
I thank everyone that works at datillos they were very helpful and courteous. I will recommend u guys anytime thank u again.
Vehicle Make : Mini Cooper
Outstanding communication during the stressful situation , we appreciate the treatment we received from start to finish and we will highly recommend your services however we hope we do not have to use you again
Great job by all especially Kim. She was friendly , understanding and knowledgeable. She answered all of my questions, even after reaching out after initially dropping my car off. She was overall excellent.
Amazing customer service and super friendly! My pairs were fast and efficient, although they did a speedy process it couldn't be anymore smoother from dropping off my car, getting into a rental, constant updates, as well as pick up! I live all the way in St. Pete and if I need anymore service I will return or even recommend!
Everyone I met, starting with the lady in front, the Geico representative, the young man who drove me home and picked me up when the car was ready, and the gentleman who handed me the keys, we're all exceptionally nice. I would highly recommend your company to anyone needing car repair.
It looks amazing! You guys did an excellent job.
Dattilo's has always been great to us. Everyone was extremely friendly and my car was finished sooner than expected and looks terrific. Thank you Dattilo's
Excellent customer service since the time I walk into the shop. Every single person was attentive and courteous. My car looks great like brand new..! Hopefully we would never be involved in other car accident, but if something ever happens I won't think twice about coming back...!!! I would highly recommend Datillos.
Great service , Great staff ! They went above and beyond my expectations! I would recommend to all my family and friends !
It was nice to have everything handled at one place. Everyone was very courteous and it's also nice that they texted me updates on my car. Now my car looks brand new again and they had me in a great rental while mine was being fixed.
My first visit to Dattilos was just this week for repair on a fender bender. from the moment I walked in everyone was very professional & organized. enterprise was on the premises which saves so much time. I was in & out no more than 10-15 min. My vehicle was a new Jeep Renegade & was fun driving. When I picked up my vehicle the body work looked great,& it had been detailed & looked beautiful! Very fast & efficient service! Great experience. Thank you
Staff was friendly,professional and easy to deal with. Dave Daniels has built an outstanding business. Their attention to detail is great.
Great customer service and excellent communication regarding the status of our repair. Thanks so much!
The car was fixed but when I picked up there was residue on car and radio didn't work.
Thanks for fast friendly service
Respectful, efficient, excellent customer service!
Good understanding of my needs, good communication throughout the time of repair and done as promised.
Awesome service excellent detail work
Paint does not match!! I brought in my car with the bumper matching the car. No one offered to fix it, the employee just argued with me. Also the replaced tail light was foggy, taking in water. I now have to have my car repainted elsewhere!
Will send my family and friends to you. Haven't seen the car yet. But my better half really did love your shop. Thanks too the boss and owner as well. Super front desk ladies. See you soon. Know that I will be pleased. Thanks again.
Truck came out great. Only issue was someone left my lights on so my battery was dead when I picked up truck and had an extra 200.00 for a new battery.
I'll be returning next week to have the bumper adjusted.
Great customer service, extremely efficient, and the work was perfect.
Great job with my baby. She looks good as new!
This is the second time, I have used your shop. I appreciate the courtesy, time, effort, and extra effort. My truck looks better than it did, before the accident. Thank you so much for taking care of me, and my truck.
I was quoted an 8 day repair time and the Audi was there for almost a month and we came to a conclusion the garage had no idea how to fix the issues so i decided it would be best to redact the Audi for Dattilos's services to take it where i wouldnt be lied to and the Audi would be fixed in a timely manor.
Just keep doing what are doing
Dattilos got my repairs done in a timely professional manner. Being new to all of this the staff was so polite and patient and deffinatly made me feel at ease. I will forever reccomend dattilos to anyone i hear of dealing with auto body issues. Thanks again Dattilos !
Fast, friendly, courteous! Great experience
Thank you Kim and Brandon so much for all your help! You guys are awesome and I appreciate all the work you have done!
After I left I looked in my trunk realizing my spare wheel is missing. I was to have a wheel replaced but this one was mine. Looking at charges I see I was charged for and it says a new one was placed on front passenger tire but mine is missing and it's the one that was placed on my car! I didn't get a new one as charged. The one in my trunk was one I purchased to trade out with a cracked wheel I have on back tire passenger side and had nothing to do with this wreck. I need to know what happened and have it replaced please ! Thank you ! Meri ****
Dattilos did a good job repairing the damage to my car. Much thanks to Brandon who went the "extra mile" in helping me. I will recommend Dattilos to others in the future.
My tire/ rim was to be fixed and when I looked at it after I got off work at 7 pm I noticed it wasnt.
You guys did a great job on my car.
You guys did a great job.
Worked with Omar.He was very professional. Polite and well groomed.Your office was very nice. The receptionist very pleasant. The repairs were excellent! Nothing but good things to say about my experience at your business! I would refer to you anytime!
It really wasn't ready for pickup
No bumper pad
No mud flaps
I really like the customer service
Came in for an insurance claim which that repair was done good it seems on the bumper,however while my car was there the Front windshield was cracked which it was not cracked when I brought the car in ..While it's being fixed it makes me feel less confident than with the service ..a windshield being cracked
During a repair on a bumper seems like a large oversight to have slipped by when they brought my van around ... Accidents happen I understand that but I was made to feel like "oh that's weird well we will fix it" no apology by anyone for the inconvenience, a little better customer service especially when your company damages something would be something to work on a simple "sorry " or a simple
"I don't know what happened but let me make it right" would have been nice to hear . While it is being fixed by your company hearing those words as a customer makes you feel like you matter .
Excellent, friendly and professional service Very pleased.
They listened to my concerns and went above and beyond to get the job done...thank you.
Vehicle Make : Volkswagen
The initial feedback and communication was great. The promise to be fixed was 20 days, no one contacted nor followed up after even though I called multiple times. Due to several inconvenience episodes, we rushed to get the car back
Without checking it out throughly Only to realized that neither passenger front or back door open now.
Pretty frustrating even though I left a message and have yet to get a response.
Quick, accurate, and convenient...very professional.
Cloth cover on inside of door has come loose
Vehicle Make : Volkswagen
Beautiful job, everything looks brand new, I'm so happy.
The staff was pleasant, courteous and professional. They made repairs that were almost impossible to spot and completed them in a very timely manner. I would most definitely recommend them to others.
Friendly and professional people. No complaints at all ! Best costumer service ever!
The work is of the highest quality. I am well please.
It was a job very well done. Everyone was polite the service was terrific.Thank You. Stalonda B
You did a fantastic job.the
Congrats to brandon,,he did an excellent job,keeping me informed,as making sure my truck was repaired properly,,great job,,thank you
They have a excellent staff the service was great and the vehicle came back in excellent shape very pleased with the work that they had done
Great service. Great people. I'm glad I chose them.
Excellent customer service!
Very nice and courteous service. Car was repaired on time.
It would have been nice to be notified that my car was ready for pickup prior to 40 minutes to closing so I could have planned to pick it up and not pay an additional fee for my rental for the extra day.
Awesome job. Great facility abd employees. Thank u
Excellent Work. beautifully detailed after a bad accident car like new
Very professional and friendly. Ray
When we picked up our ford you had it looking like a new car again. We were completely surprised. Thank you!!
Looks like nothing ever happened! Everyone at the shop was friendly and respectful...great experience!
Unbelievable service and customer care!
I was re-ended and recommend to Dattilo. I must admit they have a VERY friendly and professional staff, I was text every day with updates,which made me feel at ease during the process. My car looks Great.
I had a very good experience.
Professional and timely service.
Made the process easier than I could have ever imagined. Would recommend.
Everyone was wonderful, and my car looks amazing!!
I love the text msg updates
I'm very happy with the way the car looks on the outside, but there are a bunch of scratches in the tint on the driver's side front door window that I'm very disappointed with. I called to bring this to your attention and was told to call back Monday morning. Which I'll do. I didn't expect my car to come back from you with an issue that wasn't there when I brought it in.
Great workmanship. I would recommend them to anyone!
Excellent customer service
Vehicle Make : Mitsubishi
very pleased with the work done. Every one was nice, and helpful, it was a pleasant experience. Thank you
Love the customer service and going the extra mile to clean my car.. amazing place that I will definitely be recommending to people.
Professional service, very satisfied.
Staff is very friendly and kept me updated throughout the process. My car looks as good as new!
Vehicle Make : Mini Cooper
Thank you! Well done, and quickly! Highest components
Vehicle Make : Volkswagen
Omar did a great job setting up the transaction
It was the best experience I have EVER had with a cap repair. I raised 3 boys and we have supported many collision centers. The best!!
Back in TX, thanks for everything. Car looks good.
Thank you for the care and consideration you employed in fixing my vehicle. I truly appreciate it.
Vehicle Make : Volkswagen
Keep up the stellar work!!!
Looks great and I really appreciate it. I may be back for other repairs.
Brandon and your team go above and beyond to assure complete customer satisfaction. I wish the same could be said for the GEICO representative (Mike).
I am very pleased with Dattilos.
Excellent experience from start to finish. Everyone we came in contact with was pleasant and professional. We will not hesitate to recommend Dattilo's to all our friends.
Omar was great to work with. I was disappointed that we had to pay for the additional (optional) insurance, considering the accident was not my fault, but datillo's was great to work with.
This was the best experience l was blown away by Kathy and the service all of the way around. The shop was fantastic please keep doing what you are doing!!!!
Fast, professional service.
Everyone was extremely professional and efficient. Very pleased with service.
Excellent customer service. Thank You!!
High regards with everyone I came into contact with during the repair. Very well managed.
From the time I walked into their offices until I picked up my truck,they were just great!! If I ever have the need for any auto repair, I will not hesitate to go back to them for any needed repairs!! Thank You Dattilos Collision Center!!!
Everyone on Dattilo's team was excellent. They treated us very well, kept us advised of the status of the repairs and returned our vehicle, early, to us in its best shape since it was new. It is absolutely impossible to detect the amount of repairs that were done. We will return to Dattilo's if the need arises and will recommend your service to friends and family.
Every thing is good. Thank you
The repairs to my car took nearly two weeks. Part of the delay was due to the insurance adjuster, but it was also delayed on Dattilo's end. The car was also not ready when promised and I was not called and informed, despite a text message promising a call if there was a delay.I had rearranged both my work schedule and my husband's work schedule (and therefore each department's schedule) to pick up a vehicle that wasn't ready.
Everyone who worked there was very hospitable
Vehicle Make : Volkswagen
Well organized from intake to exit folder.
Also reassuring to have the repair guy hear your issues first hand in addition to the claim agent.
It seems superficial to think that the appearance of the repair shop makes a difference but I was more confident with my choice (vs dealership) the minute I walked in since I'm not from here. Really convenient and efficient for the Enterprise rep to be there too.
Friendly and welcoming team. I appreciated all the updates on the status of my car and how fast everything was handled from the moment I walked in.
Very professional (Omar)! My Service was excellent! My car was ready before the time was told to me,Awesome Job Omar!
Everyone did a great job.
Excellent care from start to finish. Car was ready earlier than predicted.
The Dattilo's team was very professional from start to finish and my car looks perfect!
Will recommend to others if the opportunity arises.
Great service and my car looks brand new!
Very nice people and they did an amazing job on my car
Very cooperative and good results
Very impressive! Wonderful customer service!
Very prompt and professional service. Thank you..
Very happy car looks great everyone was. Very helpful and kept me informed.
I will have no regrets telling anyone
who needs work to go to you
Vehicle Make : Volkswagen
Great experience, best customer service I had in a while the car looks like new!!! I'm very content with the result
Friendly service,well informed throughout the process.Very satisfied.
Thank you for helping me fix my car timely
Everyone was amazing! Brandon was excellent at communication along the way. My car was in the best of hands. I will certainly recommend your company to others. Thank you!
Staff was great. From the minute I walked in the door. Kept me updated on progress of vehicle. It was seamless.Thank you so much.
Thanks job well done car looks better than it did when I left a lot
I will recommend your shop to all of my friends. Your customer service is superior
This was the 2nd time I've take. My car in for repairs and the customer service and work done to the car was excellent.
What a great experience from the beginning to the end. I would recommend this shop to everyone.
Verry professional staff and service. Good body repair staff and the text updates are a sense if relief from the stress of not having your car.
Excellent repair and customer service
I was in and out quickly with a rental waiting for me. Car was done in 4 days and back to me. Looked great! Everyone there was so wonderful and I for sure would recommend them and I will def be back.
Outstanding customer service, very appreciative of Lauren advocating on my behalf for the repairs initially declined by Geico under the spare tire area. Thank you for excellent work.
Staff is very professional and kind. I was stressed about getting my car repaired. But, Dattilo's took the stress away. Thank you
Misunderstanding about replacing or repairing a fender . I was expect a new fender .
Great dervice, great job!