Next day I picked up my car there was a rain. After the rain I discovered an inch-deep pool in my trunk. This is what Dattilos was repairing -- a dent on my trunk lid and rear bumper. Now it leaks like a sieve.
Everything was done in a timely manner.
Repair is done well on timely manner. Good communication to the customer
I love that your company has the text alerts to keep me updated on the progress of the repairs. It took all of the guessing out of the equation. I also really liked that it included the contact information for my contact in your company. It made me feel like I could reach out at any time if I had any questions. Datillos staff was quick to get any questions I had answered right of way and also got back to me in a timely manner on any requests I had, including an additional quote I requested for a different issue. You guys were great thank you for everything.
The customer service here is just amazing! Keep up the good work and service. Thank you!!!
All staff members were friendly, and knowledgeable.
Workmanship on car was excellent.
Highly recommend Dattilo's.
I really appreciated the prompt follow up. All staff members were helpful and responsive ????
Great job and communication. Thanks!
Yes and I got my car back washed and vacuumed very clean picking it up was quick and professional
Very customer oriented, I was kept up to date throughout the repair process I highly recommend them
Excellent customer service
The staff was very professional and courteous.
Everyone was helpful throughout the process up to completion. The rental was very accommodating while waiting for repairs and received full satisfaction. I would recommend to others
Don't like the fact they said it would be done
The end of day Thursday and then I call and they say it would nott
Be done till the end of next day cause they found
More broken parts..
That's a lie.
It was a pleasant experience, the crew were very courteous and very professional. The work done was prefect. I'm very happy, I will refer Danttilos to anyone who ask for a referral..
The paint job and blending of fender and door looks excellent really surprise at how well it looks would recommend them to my friend and family please with how fast they finished it in a timely manner ????
Will recommend your business to people I know
No problem whatsoever. Nice people who delivered on their promises.
It was a pleasure having everything in one place for all my needs and everyone that I dealt with was so pleasant. I will definitely recommend your business to anyone in need of a Collison shop.
The repair I came in for was done quickly and done well, liked the text updates. I was interested in a couple of unrelated repairs while my car was there, received quotes promptly, but the cost was much more than Toyota. Staff was friendly and professional.
Car looks good, nice shop.
Keep up the EXCELLENT work.Thank you for everything.
Omar was amazing. I'm very pleased with the service abs quality of your company.
The repairs themselves look great. The people were all wonderful, but the repairs kept getting delayed over and over.
Excellent communication with us deaf! Thank you!
Very happy with the level of service and professionalism.
Brandon and the rest of the staff were Great! We will certainly recommend Dattilo's. Y'all are the best! !
I was welcomed and quickly
introduced to Mike Stickney who
explained the repair process. Texts kept me
informed. The entire process was
Brandon was awesome to work with. He's professional and kept me updated so I didn't have to call. Everything was completed quickly and I'm very satisfied. Having Geico on site with a rental was definitely a plus. Matthew from Geico also kept me updated and repairs were nicely coordinated.
I appreciated being updated while they were doing the work..
They returned my truck clean and fixed perfectly..
Kudos to the staff at Dattilo's!!!
My car ???? looks new and I love it
Everyone curteous,surprised how quickly the repairs were made and my Ford Mustang looks showroom new,everyone friendly n helpful,very satisfied
Everyone was very nice and helpful. My car was nice and shiny when I picked it up. Much Better than expected. Thank you!
Dattilos has a great team who has shown me nothing but courteous and professional service !!!!!
The entire experience was quick and the entire staff was professional. I would definitely recommend Dattilos to anyone needing repairs.
great job we have another vehicle needs repair and will be bringing it to you and your team, thanks again for great service and work, John B
Very happy with the job!! Excellent service!
Very professional, kind and considerate from the reception desk on back. God forbid that I have another incident, but if I do. I know who I will come to so that my vehicle will be fixed right. Thank you.
My car was repaired fast and in a very professional environment
The guys were great! Thanks
Everyone is very nice and accommodating. Thank you for all your help.
Outstanding service! The staff were very friendly and kept me updated on my repair, which was done quickly. Having the ability to get a rental car right on sight was extremely convenient. Overall the experience couldn't have gone smoother or been easier. I would highly recommend!
My entire experience was delightful! When I arrived I was greeted by your super friendly receptionist. I then was able to meet with Brandon and he made sure I was informed and the process went smoothly.
Your employees were great to work with and kept me updated on everything they did. I would like to say that Mike was a great person to work with and vary professional, That being said I will tell everyone in need of auto body repair to take it to your shop.
Everyone was very professional and friendly.
Everything was explained thoroughly.
Everyone I dealt with was polite and accomodating.
All in all a very good experience.
Excellent staff and service. Simply the best
I received a quick efficient service. Everyone was very helpful from the Geico representative, the receptionist, and mechanic to the enterprise representative.
Top notch from start to finish.
Excellent and quick service, the best in pinellas county!
The service I received was fabulous and every person I came in contact with there was wonderful. They are very much customer oriented. All were friendly, helpful and efficient. I went back to work bragging about the people and the service. Keep the people you have and don't change a thing. I will definitely refer people to Datillos Collision Center.
Everything was great! Brandon was very helpful and informative.
Fast friendly and professional
Pleasant experience. Everyone was very helpful and professional. Would definitely recommend.
Vehicle Make : Volkswagen
Great service. Appreciate the updates.
Dattilo took a massively inconvenient situation and made it simple and effortless for us. Thank you!
When involved in an accident it is very stressful. The whole experience with your company was very calming in a stressful time. Brandon kept me updated through the process. Best experience every had with damages from a car accident. Would recommend you to others. Thank you
Service and staff is amazing..
Wonderful customer service skills. More companies and businesses should take lessons from this one!!
Brandon was great. Thanks so much.
Amazed at the quality of customer service and the professionalism, the organization and communication . The paint job looks great, but I did notice some areas on the inside of my hatch back that were not completely covered. Not very noticeable though. Thank you for a great experience overall.
Very personable staff!! Everything explained
Everything from the front desk to starting up my newly repaired car, was done to perfection. Geico was great to work with.
Vehicle Make : Volkswagen
Very satisfied, excellent service, very friendly. ..
You guys did an excellent job on my car ! Thank you so much !
It was a wonderful experience
You all are the best. I am going to tell all my friends about how good of job you did. Thanks to the hold team
Everything was great except the time it took for the repairs, and the occasional missed update.
Otherwise, would come back again if I needed to.
Very pleasant and extremely efficient glad I went there thank-you
Best prompt service and support.
Great customer service and fast service
They were very courteous and I got everything I needed
Very professional. The only thing we are.waiting.for is for the molding to come in so we can completely be finished w the job.
Your service was very courteous, prompt and I got my car repaired in less time than I had thought. Excellent experience.
Thank you for taking care of me and keeping me updated on my car!!! Really nice place
Excellent professional job. Good communication throughout the process. Very pleased.
They were wonderful they made everything easy definitely one of my favorite places
Thank you for taking care of everything so well! Everyone was great! Thanks to Kim, Mike, Stevai, and **** for their friendliness and professionalism. I appreciated the updates with repair and liked the emails and texts. This was the first accident I've ever been in and you made it less stressful and everything went smoothly. Thanks! Have a great week and happy holidays!
Everyone was nice and very helpful. Everything went totally smooth. Thank you.
Datillos goes the extra mile for customer satisfaction . Thank you Datillos!!
Thanks for a job well done!
Excellent customer service
The pieces that were repaired were not seated correctly when put back on, uneven gaps, service rep during my final inspection had to bang or pound 2 pieces back into place. Another Chrome piece under applique is still not seated correctly. Handle used to close tailgate is busted still, with a big hole in it and scratched up the tailgate skin, clearly we're somebody stuck a screwdriver or some of the tool in there to try to pop off the handle and they busted it and they left it like that and expected me to accept it. This car was clearly not finished when I picked it up and it looks like the job was rushed if you ask me. They had to paint a Grey footer Piece below the bumper, clearly not the same color as when I brought it in. Dirt, handprints and dust left, where all it would have taken was a simple wipe down to clean properly. Received a text message from you saying, "Update: Douglas, confirming that you picked up your vehicle today. We enjoyed working with you. Dattilo's Collision Reply "STOP" to cancel". I hadn't even been in to pick up the car yet or inspect it. Overall not happy and definitely would not recommend you guys to anybody, definitely asking Geico to take their business elsewhere.
Everyone pleasant, fast and easy and received updates on status of work. Picked up my car and it had been cleaned
Super easy experience! Everyone was extremely friendly and my car looks amazing.
Outstanding service and workmanship highly recommend them !!!!!!!!!!
Staff were great keeping me informed while my car was being repaired thanks so much
Here are your keys I left your doors open sign here for you're deductible payment. Have a nice day? No walk through or this is what we did?
Thanks for nothing.
Very personable and professional cared about me as a customer kudos to Kim and Brendan
Excellent customer service and my car looks phenomenal!!
Great, friendly, fast service
It looks excellent an completely professional. Looks brand new like nothing ever happened and I'm very thankful to you guys for doing and amazing job on my car.
My car had some damage from acident not fixed and looks like it received more damage while in your care. Lights on car have scratch and paint on them . also plug in air freashner missing??? Didnt know that would be in your way.
The work was done fast and my car looks great
Very good job - I would definitely recommend them in the future
Very friendly staff. Always keep me up to date and kept your promise. Work is always top notch. Thank you Mark Douglas,Seminole.
More phone calls and less text messages on updates. Much better communication.
My headlights need to be adjusted. They aren't pointed correctly.
Will be happy when all items are completed.
Took some time for the repair. But results appear to be good. Everybody was friendly, courteous and competent. Good customer service.
It was very convenient to have everything done in one location. The repairs were completed quickly. I was very please with the work done. I was also very surprised and thought it was extremely nice that my car was washed when I got back. I noticed the tires and wheels were even cleaned. Thank you for taking such good care of my car. I plan on returning to Dattilos for my parking lot dents when I can. I was pleased with the quality of work in the price. Thank you
You guys did a great job awesome!!!!!
Awesome service. Great friendly staff. Would take my car there anytime
I thank everyone that works at datillos they were very helpful and courteous. I will recommend u guys anytime thank u again.
Vehicle Make : Mini Cooper
Outstanding communication during the stressful situation , we appreciate the treatment we received from start to finish and we will highly recommend your services however we hope we do not have to use you again
Great job by all especially Kim. She was friendly , understanding and knowledgeable. She answered all of my questions, even after reaching out after initially dropping my car off. She was overall excellent.
Amazing customer service and super friendly! My pairs were fast and efficient, although they did a speedy process it couldn't be anymore smoother from dropping off my car, getting into a rental, constant updates, as well as pick up! I live all the way in St. Pete and if I need anymore service I will return or even recommend!
Everyone I met, starting with the lady in front, the Geico representative, the young man who drove me home and picked me up when the car was ready, and the gentleman who handed me the keys, we're all exceptionally nice. I would highly recommend your company to anyone needing car repair.
It looks amazing! You guys did an excellent job.
Dattilo's has always been great to us. Everyone was extremely friendly and my car was finished sooner than expected and looks terrific. Thank you Dattilo's
Excellent customer service since the time I walk into the shop. Every single person was attentive and courteous. My car looks great like brand new..! Hopefully we would never be involved in other car accident, but if something ever happens I won't think twice about coming back...!!! I would highly recommend Datillos.
Great service , Great staff ! They went above and beyond my expectations! I would recommend to all my family and friends !
It was nice to have everything handled at one place. Everyone was very courteous and it's also nice that they texted me updates on my car. Now my car looks brand new again and they had me in a great rental while mine was being fixed.
My first visit to Dattilos was just this week for repair on a fender bender. from the moment I walked in everyone was very professional & organized. enterprise was on the premises which saves so much time. I was in & out no more than 10-15 min. My vehicle was a new Jeep Renegade & was fun driving. When I picked up my vehicle the body work looked great,& it had been detailed & looked beautiful! Very fast & efficient service! Great experience. Thank you
Staff was friendly,professional and easy to deal with. Dave Daniels has built an outstanding business. Their attention to detail is great.
Great customer service and excellent communication regarding the status of our repair. Thanks so much!
The car was fixed but when I picked up there was residue on car and radio didn't work.
Thanks for fast friendly service
Respectful, efficient, excellent customer service!
Good understanding of my needs, good communication throughout the time of repair and done as promised.
Awesome service excellent detail work
Paint does not match!! I brought in my car with the bumper matching the car. No one offered to fix it, the employee just argued with me. Also the replaced tail light was foggy, taking in water. I now have to have my car repainted elsewhere!
Will send my family and friends to you. Haven't seen the car yet. But my better half really did love your shop. Thanks too the boss and owner as well. Super front desk ladies. See you soon. Know that I will be pleased. Thanks again.
Truck came out great. Only issue was someone left my lights on so my battery was dead when I picked up truck and had an extra 200.00 for a new battery.
I'll be returning next week to have the bumper adjusted.
Great customer service, extremely efficient, and the work was perfect.
Great job with my baby. She looks good as new!
This is the second time, I have used your shop. I appreciate the courtesy, time, effort, and extra effort. My truck looks better than it did, before the accident. Thank you so much for taking care of me, and my truck.
I was quoted an 8 day repair time and the Audi was there for almost a month and we came to a conclusion the garage had no idea how to fix the issues so i decided it would be best to redact the Audi for Dattilos's services to take it where i wouldnt be lied to and the Audi would be fixed in a timely manor.
Just keep doing what are doing
Dattilos got my repairs done in a timely professional manner. Being new to all of this the staff was so polite and patient and deffinatly made me feel at ease. I will forever reccomend dattilos to anyone i hear of dealing with auto body issues. Thanks again Dattilos !
Fast, friendly, courteous! Great experience
Thank you Kim and Brandon so much for all your help! You guys are awesome and I appreciate all the work you have done!
After I left I looked in my trunk realizing my spare wheel is missing. I was to have a wheel replaced but this one was mine. Looking at charges I see I was charged for and it says a new one was placed on front passenger tire but mine is missing and it's the one that was placed on my car! I didn't get a new one as charged. The one in my trunk was one I purchased to trade out with a cracked wheel I have on back tire passenger side and had nothing to do with this wreck. I need to know what happened and have it replaced please ! Thank you ! Meri ****
Dattilos did a good job repairing the damage to my car. Much thanks to Brandon who went the "extra mile" in helping me. I will recommend Dattilos to others in the future.
My tire/ rim was to be fixed and when I looked at it after I got off work at 7 pm I noticed it wasnt.
You guys did a great job on my car.
You guys did a great job.
Worked with Omar.He was very professional. Polite and well groomed.Your office was very nice. The receptionist very pleasant. The repairs were excellent! Nothing but good things to say about my experience at your business! I would refer to you anytime!
It really wasn't ready for pickup
No bumper pad
No mud flaps
I really like the customer service
Came in for an insurance claim which that repair was done good it seems on the bumper,however while my car was there the Front windshield was cracked which it was not cracked when I brought the car in ..While it's being fixed it makes me feel less confident than with the service ..a windshield being cracked
During a repair on a bumper seems like a large oversight to have slipped by when they brought my van around ... Accidents happen I understand that but I was made to feel like "oh that's weird well we will fix it" no apology by anyone for the inconvenience, a little better customer service especially when your company damages something would be something to work on a simple "sorry " or a simple
"I don't know what happened but let me make it right" would have been nice to hear . While it is being fixed by your company hearing those words as a customer makes you feel like you matter .
Excellent, friendly and professional service Very pleased.
They listened to my concerns and went above and beyond to get the job done...thank you.
Vehicle Make : Volkswagen
The initial feedback and communication was great. The promise to be fixed was 20 days, no one contacted nor followed up after even though I called multiple times. Due to several inconvenience episodes, we rushed to get the car back
Without checking it out throughly Only to realized that neither passenger front or back door open now.
Pretty frustrating even though I left a message and have yet to get a response.
Quick, accurate, and convenient...very professional.
Cloth cover on inside of door has come loose
Vehicle Make : Volkswagen
Beautiful job, everything looks brand new, I'm so happy.
The staff was pleasant, courteous and professional. They made repairs that were almost impossible to spot and completed them in a very timely manner. I would most definitely recommend them to others.
Friendly and professional people. No complaints at all ! Best costumer service ever!
The work is of the highest quality. I am well please.
It was a job very well done. Everyone was polite the service was terrific.Thank You. Stalonda B
You did a fantastic job.the
Congrats to brandon,,he did an excellent job,keeping me informed,as making sure my truck was repaired properly,,great job,,thank you
They have a excellent staff the service was great and the vehicle came back in excellent shape very pleased with the work that they had done
Great service. Great people. I'm glad I chose them.
Excellent customer service!
Very nice and courteous service. Car was repaired on time.
It would have been nice to be notified that my car was ready for pickup prior to 40 minutes to closing so I could have planned to pick it up and not pay an additional fee for my rental for the extra day.
Awesome job. Great facility abd employees. Thank u
Excellent Work. beautifully detailed after a bad accident car like new
Very professional and friendly. Ray
When we picked up our ford you had it looking like a new car again. We were completely surprised. Thank you!!
Looks like nothing ever happened! Everyone at the shop was friendly and respectful...great experience!
Unbelievable service and customer care!
I was re-ended and recommend to Dattilo. I must admit they have a VERY friendly and professional staff, I was text every day with updates,which made me feel at ease during the process. My car looks Great.
I had a very good experience.
Professional and timely service.
Made the process easier than I could have ever imagined. Would recommend.
Everyone was wonderful, and my car looks amazing!!
I love the text msg updates
I'm very happy with the way the car looks on the outside, but there are a bunch of scratches in the tint on the driver's side front door window that I'm very disappointed with. I called to bring this to your attention and was told to call back Monday morning. Which I'll do. I didn't expect my car to come back from you with an issue that wasn't there when I brought it in.
Great workmanship. I would recommend them to anyone!
Excellent customer service
Vehicle Make : Mitsubishi
very pleased with the work done. Every one was nice, and helpful, it was a pleasant experience. Thank you
Love the customer service and going the extra mile to clean my car.. amazing place that I will definitely be recommending to people.
Professional service, very satisfied.
Staff is very friendly and kept me updated throughout the process. My car looks as good as new!
Vehicle Make : Mini Cooper
Thank you! Well done, and quickly! Highest components