Body Shop

Real Reviews From Verified Customers

Judy F.
Vehicle Make : Toyota
5 out of 5
Juan was great. Very helpful. Explained everything. Price was fair. Brought my car to my house after repairs. Repair was excellent.
Pearson M.
Vehicle Make : Acura
5 out of 5
Libertyville Auto Body and Acura of Libertyville went the extra mile to ease the pain of fixing 2 cents on my TLX. Not only did I get a loaner, but the car was finished early--and she looks beautiful. Props to all involved!
David S.
Vehicle Make : Nissan
5 out of 5
Great follow up and communication
Razel W.
Vehicle Make : Acura
5 out of 5
I was dealing with Juan and he was pleasant to work with. He answered all my questions and helped me out in explaining in a more detailed info about the damages. The best thing that Juan did was he gave me an update about the status of my car while it was in the shop. That is very important. Usually the customers will end up calling to get the status but Juan did this for me. This is above and beyond of a job well done in taking care of the customers. I like the culture of the company and all the staff is very nice and professional.
William O.
Vehicle Make : Acura
5 out of 5
Joel was great.
Burt J.
Vehicle Make : Toyota
5 out of 5
Everything was done professionally with consideration for my needs as a customer. Thanks for a job well done.
Mary B.
Vehicle Make : Acura
3 out of 5
I have always been VERY happy with the customer serve of the Acura dealership, sales and service. I have had other body work done in the past. The customer service was great. This time however the customer service was horrible. I will consider having any future body work done somewhere else. The car is great except for work that was not completed. The representative I felt was completely inexperienced and was not communicating with me enough. I actually have a lot to say and could complain about my experience more than this little report can manage. If someone wants to call me I would be HAPPY to talk about what happened.
Richard L.
Vehicle Make : Toyota
5 out of 5
Excellent followup! Great service. Juan was wonderful.
Peter A.
Vehicle Make : Acura
5 out of 5
The team did a great job start to finish!!!!!
John K.
Vehicle Make : Ford
5 out of 5
Great job
Richard H.
Vehicle Make : Mercedes
5 out of 5
Great job. Exceeded expectations Thank you
Laura D.
Vehicle Make : Volkswagen
5 out of 5
From the moment I walked in the door, I was greeted with a kind and helpful staff. Anothonie was great to work with. He was extremely responsive and kept me posted through the course of repairs. I appreciate your top notch services.
Joe C.
Vehicle Make : Acura
5 out of 5
The job was done on time and although it was badly scratched it now looks like new.
Andrew R.
Vehicle Make : Acura
5 out of 5
Joel did an excellent job managing the repair - he was always communicating with me. The car turned out very nice.
Darren P.
Vehicle Make : Toyota
1 out of 5
Took 3.5 weeks to get car fixed. 1st full week alone was for estimate and most of 2nd week was ordering parts. Seems like that process should be more efficient for quicker turn around.
Jane A.
Vehicle Make : Infiniti
3 out of 5
The repair was good so far but the communication was lousy.
Michael R.
Vehicle Make : Toyota
4 out of 5
Vehicle repairs were made within timeframe expected. Received text communications on Progress No problems with repairs to date. Car released when ready with minimum of time required to complete paperwork. Car cleaned & delivered so thank you for a job well done.
Stanley L.
Vehicle Make : Acura
2 out of 5
Wanted to be updated on the status, I had to keep calling for a update. Was not updated since I dropped off the car.
Michael L.
Vehicle Make : Acura
1 out of 5
Communications were poor. Organization in paperwork and pick up of car was poor.
Yung S.
Vehicle Make : Acura
5 out of 5
Thank you Job well done You used to arrange all rentals needs This time I had to make a calls Rather than that you are doing great job Thanks


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