Great customer service! They also notified me every step of the process via email and text. I will highly recommend this company to anybody!
Excellent customer satifaction. The repair was well done and my vehicle was washed and the inside vacuumed and cleaned. The vehicle returned to me one day early than estimed time for repair.
They did an amazing job and we're very fast in the repairs I needed done
They ensured that my vehicle was completely repaired but most of all, they were concern about me being please with their quality of work. I will recommend others to use their repair service if they encounter damage to their vehicle.
The staff was courteous. They kept us thoroughly informed.
The car looks brand new. .Thank you very much
Please do not respond to the cleaning as "detail" job. Our car was not vacuumed on the floor or the seats. Thank you. All repairs were great, and we'd recommend you to friends.
They r very good at their job they keep u informed of what is going on with your car repairs . They r awsome people five stars
Outstanding work your sales representative was very professional
The car looks brand new. We are very happy with it.
Everything looked great. I couldn't tell the new from the old. It looks like it was never damaged.
The team was extremely accommodating when I had to reschedule several times. They were extremely responsive, professional and timely.
Great customer service, on time and will recommend. Thank you very much. Edward.
Our family vehicle was ready in a timely fashion and very clean. The customer service was great and extremely professional! Hendricks Collision was recommended to us and I will highly recommend this place in the future!
Ryan Brock was exceptionally patient with the constant delays with USAA insurance & me trying to get liability assigned & my Jeep fixed.
I have no suggestions on improvements, I can't imagine my experience could have gone any better. Thank you!
Loved the job done on my car. Everyone was very helpful. I would definetly reccommend this shop
Great team! Constant communication and arranged for transportation.
Everyone was friendly, professional, and took care of everything.
Thank you so much for fixing my car, it was done sooner then i expected.
I like the professional n good costumer service u guys have i will recommend your business
Excellent service. I was impressed with the scheduling, communication, and professionalism. When I initially called for an inspection appointment, I was able to be seen the next day. Everyone was friendly and helpful. My repair appointment was made for a few weeks later, and the entire process went as they explained it would. I was updated on my vehicle as promised and it was ready when they said it would be. My Jeep looked brand new when I went to pick it up. A job well done! I will definitely recommend your collision center!
The speed of service was good, customer service was excellent, and the result was also good.
Ecellent work and great costumer service. I will certainly continue doing business with Hendrick Chrystler in the future!
Work was completed before time, which was highly appreciated. Service supervisor presented a highly courteous and professional attitude and kept us informed on on the vehicle status daily.
Rick Hendrick Collision Team is very professional and attentive to its customers.
This is my second time coming to the collision center and they did an amazing job in every aspect.
I appreciate my vehicle being repaired sooner than expected, the courtesy cleaning, and the friendly customer service provided.
Quick and did a great job
I would like to compliment Ryan Brock on his outstanding service. He kept me informed every step of the way and communicated with me better than any mechanic/body shop ever has.
I really appreciated all the communication about my repairs and updates about how things were proceeding. I also appreciate the ease with which coordination occurred between your company, my insurance company, and the rental company. This experience was low stress and extremely customer-oriented. I feel as if I was actually considered an important and integral part of the process and not hassled in the least with coordinating everything for myself. Thank you so much for your consideration and making me feel like I mattered.
I worked closely with John, Ryan and Kendra through out the repair. They were timely and very professional. I would highly recommend Hendrick collision center. Thank you
Rich Hendrick did a great job on fixing my car.
Very helpful, and kept me up to date on my repair.
Great job on the repair. Great people to work with.
Ryan did a fantastic job at processing our claim, he was very knowledgable and explained everything in detail. Would definitely recommend him again to anyone! We had no issues, great communication and quality work! Thank you to Ryan and his team!
Everyone was very helpful and amazing!
The personals that work at Rick Hendrick Collision are professionals and are caring individuals that see you are taken care of. This establishment is by far the best I've been to.
The custom sticker on the right side of the car is over lapping. I can rell that another sticker was added on top of it. Also there were little brown drops of fluid on the leather glove box that I had to clean off upon receiving my car.
Great service every time !!!
Job was done quickly and well done.
Thankful for the service I received. Not only did they repair my car, they also cleaned it. I also appreciated the text updates daily.
Wonderful people and quick service. Car looks great
All the customer service was really comprehensive and all the employees were very helpful.
The customer service regardless of company or service, hands down! I was days from deploying when my truck was hit and your team got a month long job done in days.
Excellent service from start to finish. The work performed was so good it looked like a brand new bumper. Thank you all!
I appreciate the extra mile that was taken in keeping me informed in the detailed repairing process of my car. It was peaceful knowing the care put into ensuring all repairs was completed on time. Thanks follow caring!
Everyone was professional, friendly and knowledgeable. I would definitely refer anyone to your shop on McPherson Church Rd. The staff did an amazing job on my car. Thanks for everything.
The customer service was phenomenal. It was also a great surprise when I picked the vehicle up to see it had been washed and vacuumed out. That was a big plus. I now know why your Collision Center in the number one listed business for USAA members. Thank you.
The paint job looks as if it left the show room floor
The team was absolutely amazing.
It was quick and great service. Thank you
Great work in a timely manner! I will reccommend Hendrick and come back for other services.
I had a wonderful experience and am very pleased with the job done on my vehicle and also with the friendly people I spoke with. The text updates were great and I will let everyone know about my positive experience with Rick Hendrick Collision Center. Thank you again!!
Great communication from Hendrick collision
Great service all around.
Timely, efficient and great customer service.
Excellent and flawless job on my cars new paint job.
Totally satisfied with all aspects of my repair.
I will bring any other collision issues here as well.
I feel they have good consumer service
The office personnel and collision repairmen were very professional. The team at Rick Hendrick were SUPER! Thank you for repairing my Acura. JOB WELL DONE.
Very satisfied the work that they done in my truck and they told the time to pick at 1700 but actually it was done early and that's a major plus for me..Great Job
Repairs looks great. I was kept informed on the progress on my vehicle via text messages and phone calls. My only complaint is that no one mentioned that since the battery was disconnected, the vehicle would have to been driven a "full cycle" before it can pass an emission system test for the yearly state inspection. Even considering this inconvenience, I am very satisfied with my Rick Hendrick Collision experience.
I had a good experience, the repairs were quick and the customer service was excellent.
Very pleased with paint job, looks better than before, customer service kept me informed on how the progress was coming along with the car.
My adjuster went above and beyond to ensure i understood the process and kept me well informed throughout the process of updates, thank you all
The staff members at Rick Hendrick Collision were friendly and very professional. They provided great service and completed the repairs in a timely manner.
John and his staff were very nice and helpful.