Excellent customer service. Receptionist phenomenonal. Scott went above and beyond to accommodate my needs so I didn't miss work. 5 star
It looks great. I was informed with the progress of the job. Service was excellent.
Scott Gareis was thorough, kind and kept me in the loop about everything. He made sure everything was perfect and safe before returning my car to me. Working with him was a breeze. However, my car was out of commission for over a month with no rental for the majority of that time. I would strongly recommend somehow expediting that process.
Great job! It looks brand new! Thank you!!
The people at Luther couldn't have been any nicer or caring for us & our vehicle. We will definitely tell our friends & family that this is a place to do future business.
You did great! Thank you.
Amazing team. Always checking in and keeping you updated.
Took too long, not enough communication and after I picked it up I found out the tires still needed to be balanced. I had to bring it back in to get this done
Everyone was very professional and I really appreciated the constant communication
Vehicle Make : Volkswagen
Very professional, on-time service.
I was completely satisfied with everything that Luther has to offer
Vehicle Make : Volkswagen
The car is not fully fixed!!! Have to come back again
Excellent, prompt service. I will come back!
My service manager did a great job making sure my car was perfect.
Everything went smoothly. Friendly staff, and the maintenance on my vehicle was done perfectly. Would definitely refer friends and family.
This has not been my lucky car 3rd time visiting Luther collision for separate incidents.....teenagers and other drivers on the road! ????
The service is fast, great and the staff is very cordial!!!! ????????
I really liked how I was kept informed how things were going. Everyone was very friendly and efficient but not appearing rushed at all. I was very impressed.
Andrew de Jong was great. Very helpful and efficient.
I had a great experience with Luther Collision & Glass. Professional service, excellent communication and great customer service.
Vehicle Make : Mini Cooper
Took longer than originally stated, but happy with finished product
Great services. Well knowled and respectful.
I am very happy with the experience.
The service was great. The staff was very friendly and went above and beyond to make sure I am satisfied with the service. The time it took was very reasonable. I will come back God forbid if I need it and recommend to everyone.
I would like to thank everyone for the dedicated effort to get my car done right and done in the time promised! I also appreciated the text updates to keep me apprised of its status.
From the moment I spoke with Kari (not sure if I spelled it right) about coming in for an estimate I felt comfortable. Scott wrote up my estimate and Rob took over when State Farm accepted the claim. Every one of these people were wonderful to wok with. They kept me informed and even finished ahead of schedule. When I picked up my car it looked beautiful, inside and outside!! I will recommend your services to anyone I know who needs repairs. Thank you again for making an accident such a pleasant experience! God bless all of you!!
Our experience with your company was one of our best.
I think what your team did was a great job!!!
In and out just like you said when it would be done,
Thanks for all the great work that was put into the Prius!!!
Very friendly staff! Impressive!!
This was probably the very best service experience I have ever had. Everything was done with such professionalism. I was kept informed throughout the entire repair. The car looked perfect inside and out when I picked it up. They had detailed the interior of the car which I was thrilled with. Thinking of choosing Luther now for my next car purchase.
Thank you so much,
My car was done earlier than expected and it looks great! Thank you.
Very happy with my experience, thank you for your help!!
Very quick turnaround! Job looks good.
Car took a month to get fixed. Sat for over a week before it was started because no one followed up with our insurance company. Then when we got it back the window squirter don't work, so we have to take it back.
Very satisfied with service...but the paint was very loud in smell and gave me an headache with the fumes...besides that little issue the service and promptness was great/excellent service
Very good experience. Nice, professional staff. Great front desk welcome. Pleased.
Eveyone I've encounter made you feel welcomed. Great experience!
Still waiting for Enterprise to call me about my rental. I don't want any surprises on my credit card.
Your customer service model is first rate!!
I had to keep following up on everything, from the initial appointment to picking up my car.
I appreciated the frequent updates on the progress of my repairs. Repairs were ready ahead of schedule and looked great. My only negative comment is on the rental car from Enterprise. It smelled like someone had been smoking in the car recently - not pleasant.
I was very pleased with the service and work done on my car.
Very good service
Awesome job, done sooner than expected. Like the text updates. Give yourselves a pat on the back! Thanks
Great job keeping me updated regularly throughout the process.
Work done looks great! Got my car back faster than expected. Very pleased! Staff was very polite and courteous.
Everyone is so friendly and knowledgeable. Always a pleasure working with you.