They were courteous, thorough, accurate and timely. They did a great job on my car
The whole team was very helpful to me on my very first accident, after almost 50 years of driving. You made the process easy for me
Have used you before, always great work and kind staff
After u fixed my car , look my car very good
Nice touch with the daily texting letting me know of the updates of the progress of my car.
You all did a fantastic job replacing my rear bumper cover. I am deligjted. My front bumper cover also needs replacement and you are first on my list to call.
Expedient efficient polite and professional
I cried when I saw my car. I appreciate the time and effort put into it. Thank you for a job well done ????????????
Looks brand new! Office staff was friendly and helpful. Your mechanics were knowledgeable and professional. All around great experience. Thank you so much. I bought this car less than a month ago. I wasnt too happy when someone hit me. Geico, to enterprise, to your staff were all great in helping me fix the damage. Thank you again and keep up the great work!
I have been treated in a very respectfully and profesional way. My car is neat and clean after reparation. Great job Fetzner team
Quality work in a timely fashion.
Excellent job, very pleased
We always do good work I am completely satisfied. I like that it is convenient that you can do your insurance claim and get your rental and have your car fixed all in one place. The people are awesome people in egg or extra mile to make sure that you're satisfied.
Thank you so much for your excellent service and I am very pleased with the outcome! Your work is top quality!
Car looks great. Everyone was very helpful. Also appreciated how easy the rental process was.
There was an issue when I received my car back from the initial claim, but that was resolved satisfactorily. I will say that Fetzners does the the best work in Rochester. They are friendly and courteous.
Very friendly. Goes above and beyond which is rare these days. Thank you so much.