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Vehicle Make : BMW
Ryan H..
1 out of 5
I had a TERRIBLE experience at Bailey's Crossroads Auto Body in March, 2017. ****) The person who wrote up the work on my car completely missed the very obvious damage to the hood (see the before/after picture I uploaded). 2) They had me drop my car off a full SEVEN (7) DAYS BEFORE THE PART THEY WERE REPLACING ARRIVED. 3) The FIRST time I picked my car up, it had a massive scratch remaining on the hood, the bumper was out of alignment, and there was random blue paint on the bumper.... See the "after" photo 4) The SECOND time I picked my car up, after requesting they actually do what I paid them $1600 for, they didn't blend the existing body paint so that it seamlessly covered the damage... instead they picked out a color similar to my car (but obviously not the same color...), and smeared it on in a very half-**** way. The techs that worked on my car did a TERRIBLE job, as evidenced by the photo, & the people who scheduled the appointment did a TERRIBLE job as they had me drop the car off a full 7 days before the piece they were replacing even arrived. TL;DR I will echo the sentiment of many others who reviewed Bailey's Crossroads Auto Body: If you value your car, DO NOT TAKE IT HERE. Before/After photos available here, along with picture of signed estimate for validation:


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