I appreciated your making it quick and easy for me- car repairs are never fun, but your team made it a good experience. I also appreciated the honesty when getting my estimate and not being encouraged to do the more expensive option, but instead something more cost effective that won't effect the look or value of my car. Thank you!
There is a few paint bubbles on our door that was replaced. Looks like dirt is trapped under the clearcoat.
Excellent repairs and services. My vehicle was restored to original condition.
The entire staff was thorough in explaining the process and keeping us updated as progress was being made. It was a pleasant surprise to have the work done early.
Very professional and was informed of every step happening
Wonderful job !! Very satisfied with the finished product. Customer service was great and would highly recommend this to anyone.
Great people! Truck looks amazing! Thank you for doing such amazing job!
Very impressed by the professionalism and approach to customer service. The entire process was streamlined which isn't expected when dealing with small business owners. Had a corporate feel so Kudos to that entire team. Ill definitely be back and recommend them to family and friends. The text message updates is a great feature. I had to follow up more with the insurance company than I did with trew (which was never). Thanks again
I was always raised to return items in better shape than when I had received them. Trew Auto Body did just that. My vehicle returned to me completely cleaned, inside and out. After the repair was complete, my car looked like it was in brand new condition. I am extremely satisfied by the how quickly my vehicle was returned to me. It was originally going to take up to 3 days and I had it back by the end of 1.5 days. The employees were very helpful and kept me updated on almost every detail. If, for some reason, my car needed to be in the body shop again, Trew will be the first and last place I will take it to.
Trew Autobody kept me updated every step of the way . They helped arrange for a rental car and the repairs to my car were top notch, complete with my car being washed and vacuumed! I would recommend them to everyone!
Honest, straight forward estimates no bs and additional work surprises. Delivered when promised at the price quoted. Thank you, car looks great
Friendly professional service with no hastle. I also loved that my car was clean and vacuumed. The paint job also matches perfectly. Great job!! I am really pleased I chose Trew! Thank you!
Trew continues to do an outstanding job of auto repair.
I was so happy with the experience with Trew Auto Repair. The people were so helpful and cheerful. The work on my Dodge was done quickly and looked wonderful when done. I will from this day forward recommend them everyon I know. The cost was very fair. I didn't feel I was over charged.
It was a excellent experience.Everybody on your staff was very friendly and helpfull and answered any question or concern I had about my car. They definetly go about doing business like there door mat motto says We meet our friends by accident. I felt very confident that my car would be done correctly. There work is hands down 100% satisfactory. I would definetly reccomend them.I will definetly take my car back to them if anything was to happen to it again.
The entire team maDE having something unfortunate somehow a pleasant experience. You also did an outstanding job.
My car looks great! Thank you for the fast and efficient work! You all are very nice and honest!
My car looks amazing!!! Thank you for a wonderful experience.
Very prompt with their text and communication.
Always a good experience. They take as good care of my car as I do.
Trew Auto Body is a quality business with knowledgalble staff. Very customer oriented and do a fantastic job fixing our vehicles. I would recommend to all of my friends and family.
This is my second time using Trew for body work and both times have been very pleasant. Great work! I will definitely return to Trew if I'm ever in need of repairs (so hopefully not any time soon!) Thanks again!
The repairs look really gd ty very much I'll be back
I'm completely satisfied with the repairs on my car .. you guys are amazing @ what you do & most of you are nice people. If I were to give any constructive critism, the only thing I'd say is that it took a week & a half alone to get an estimate on my car's repairs which resulted in a bigger rental bill - BUT good job guys !
They were great goto done early and were great to work with
You all were amazing. And you even cleaned the inside of my truck and it smelled so good. Thank you thank you thank you
Very professional .... and courteous service throughout the whole process.
Couldn't have been more perfect and timely. Thank all the people for all they did for me and my car!!!
I was not happy when my car was damaged of course. I called my Nissan Dealer
Asked who should I take my car to that will take good care of it? You were recommended. You were had a calming affect on me right from the beginning. The reassurance I got from you all and the professional courtesy exstended was above and beyond. I was continually getting a text on my phone as to your progress with my 2012 Nissan Murano (which at 65 and retired) is my last car! What a truly nice experience it was to work with professional Staff. Thank you for all your reassurance through this process. You are wonderful!
Wonderful service, great work and look forward to recommending Trew Auto Body to everyone!
Car done ahead of time and I really like the option of text updates.
Everything done as said, I have no complaints strong work.
They did an amazing job and finished on time. Their customer service is wonderful.
Everyone was awesome to work with. Todd,Bob,Steve did an amazing job painting to match. The girls at the front desk were very good to deal with. Definitely would recommend Trew autobody to anyone. Thank you
Great job! I have and will continue you as THE place for body shop
Work in Kitsap County.
Nice job!. Thanks and Happy Holidays!!!
My experience was good with Trew, my ins comp **** your promptness in keeping me in the loop was much appreciated. Yes it took longer than anticipated but there agin I don't feel it was your fault. Thank you
Todd was thorough and very nice. The front office staff were terrific! And the body work was excellent.
Very impressive. The whole team was professional and efficient, friendly, timely and honest. I received updates throughout the repair process and the work is beautiful. The front desk was helpful and knowledgeable about the work and insurance processes. I will definitely recommended Trew to others! Great job, everyone!
Very satisfied with work completed.
I would have appreciated a better estimated date of completion. At first I was told that the car wouldnt be done till the 8th then it was the 13th, then all the sudden I got a call on the 11th saying it was done! I hadn't planned to pay the deductible that week so it caused trouble with USAA due to the extended rental because I didn't pick up the car right away.
Thank you everyone @ trew for getting my car done in a timely manner. Very pleased!
Everyone I worked with was extremely friendly and very helpful! I would definitely recommend Trew to anyone in need! Thank you for all of your help and looking out for my safety!
Very professional. They run a pretty tight ship over there very impressive
Excellent customer service! Special thanks to Todd at Trew for keeping me updated.
Mike and the whole staff were professional and an absolute pleasure to do business with. I'll always use Trew in the future!
Great service experience, thanks
They were very fast with repairs and kept me informed during the entire process
Friendly service, quick and excellent work
Job well done. Thank you.
You have a great team that is helpful, kind, personable and professional. I was well taken care of. My car looked perfect.
The whole experience was fast and easy. They took care of everything, from the insurance to scheduling my rental car for me. AND most importantly... the work they did on my truck was perfect. I will definitely be referring them to all my friends and family. Nice work guys!!
Friendly, delivered on time.
From walking through the door to picking up my car, the whole experience was handled so seamlessly. It is a reflection of your management that everyone there is so nice to customers.
Everyone that I encountered at Trew Auto Bidy was knowledgable, helpful, and listened to me carefully and answered my questions. This is my favorite body shop and I would recommend to anyone needing badly work done.
Excellent service. Did a great job in a very timely manner
Awesome job folks, you kept me informed, the car looks beautiful, and it was done ahead of schedule. Will definitely recommend you folks.
It was a very positive experience. The entire staff was very knowledgeable and a pleasure to work with and got our truck done sooner than expected with quality results. We will be recommending Trew auto body!
You guys are all great...the only thing that could have been a little better is my driver's mat could have had plastic put down. That would be a nice touch. Todd is awesome and the girls upfront were very helpful.
Absolutely the best service I had in a very long time.
Great service, excellent communication. Very pleased with the way I was treated. Thank you..
After lengthy conversations setting up the repair and what I believed to be a clear understanding of the pay structure, on pick/up day, something completely unexpected happened. I arranged for USAA to pay the whole amount of repair and just pick up the truck, the front desk staff had me convinced that was all that was required. Between USAA and Trew, I paid 500 deductible and then spent the next half an hour getting USAA to reverse the charges and arranged for them to send the full payment into Trew.
I assumed that was the purpose of the staff and not the customer.
Great job on the repair, coordination on payment between USAA and Trew was poor as they just told me what I wanted to hear on the day of the estimate and did not follow though on the payment day.
Having a very small timeframe to fit all this in using the metrics promised complicated matters as well.
Everyone was great! I'm amazed at how smooth the entire process was.
Everyone went above and beyond my expectations, which are really high. You company will be on the top of my list for any future repairs, as well as a recommendations to others. ???????????? Thanks to all of you!
I've done business with Trew Auto Body for nearly 15 years. The staff is always courteous and professional. The work has always been performed in a timely manner and the texted updates are awesome! The quality of work is top shelf and I would not consider taking my vehicles anywhere else - in fact, I have recommended them to friends in the past and wouldn't hesitate to do it again.
Trew has been my go to autobody and as always a job well done thank you
My vehicle looks fantastic. Everyone was very friendly and personable throughout the process and the job was finished three days ahead of schedule.
Thank you for the text updates. All staff were very friendly. And thank you for getting my truck back to me two days early!
Excellent job done. Friendly and caring staff. Good communiication throughout the process. You all made this really easy for me. Many thanks. - Laura Jean G
Outstanding customer service, Courteous staff, and great quality of work.
Great job, car looks great. Thankyou for the excellent communication.
Quick and courteous service
I've been going here for a while now and I was surprised excited to get my prius back it was washed up and clean and you guys even saved my bumbersticker for me!
Your service is friendly that is why we keep coming back. Your work is always top notch.
I really appreciated the courteousy calls and texts throughout the process.
Paint match looked great !
Unfortunately, this is the second time I've used Trew Auto Body. Both times were great. The customer service, the work, and the updates, I would say are unmatched. Thank you
Is very very good service and very happy thanks
Excellent communication and overall great job!! We were completely satisfied!
Liked the text updates. And the car looks great, too.
I was very impressed with the work. My car is like brand new again. I am very pleased. Job well done guys. And it was so clean inside and out. Just like it was when I bought it brand new. Thank you all. And the up dates were great as well.
Great service. Great quality and friendly team!
The car looked perfect and the work was completed early. The staff were so cordial and kept me informed about the progress of the repair. I would definitely be a return customer and recommend the business to others.
You all are awesome! I had a great experience and you made it easy and painless! The only thing I have a complaint about was someone got my backseat dirty but it wiped of easily enough and since you washed my car, I guess it's ok :) Seriously though I'm very satisfied and would recommend my friends! Thank you!!
Made a bad situation good. Expert workmanship, professional service. Great job to all. Will definitely use this shop again as needed.
From the call to remind us till we picked it up we felt that you folks cared and were interested in doing a great job for us. And quick, too! I like that you found the damaged A/C condensor that we would not have found for a few months at this time of year.
Everyone there was very professional and helpful. I appreciated the text up dates I received daily on the status of my vehicle. I will recommend your shop to others.Thank you for a job well done
Vehicle Make : Volkswagen
Love the texting updates!
Great service, completed the repairs 4 days earlier than anticipated. I couldn't be happier!
The Trew Autobody staff were friendly, professional and took the time to make sure I understood each step of the process. I received excellent text updates.
Their waiting room was beautiful and thoughtfully supplied with anything the customer might need. The employees care of me reflected that they were well cared for as well. I would highly recommend them to others.
They made it so easy and my car looks great! Would highly recommend trusting your repairs to Trew Auto Body Repairs!
I really liked how I got constant updates about their progress. Also, the work that was done was first rate!!
A Trew wonderful experience, 1st class all the way!!!!
Great job all around! I am very pleased with the work that was done on my vehicle, how quickly the repair was completed and the constant updates that did not leave me guessing on the status of the job. I am 100% satisfied.
I really appreciated being kept informed of the progress by text and phone. Since this was my first time dealing with body damage and my insurance company, I appreciated the explanation of the repair & payment process and the professional relationship Trew had with my insurance company.
Your work was done in a timely manor and hassle free. Good job to everyone from beginning to end. Very professional. Thank you.
Great job as always and done earlier than expected!!!
I have worked with them before. They are professional, ethical and clear in their communication. I have referred many people to them. They are excellent
Great communication and return product
A very professional yet friendly staff made us comfortable from square one. That, coupled with the excellent craftsmanship of Trews' autobody crew, turned what is usually an ordeal into a pleasure! Sadly,this is a relationship that you never want to have but when you are forced into needing autobody repair, Trew autobody is our choice, hands down! Thank you Trew!
Thank you for the great job on repairing my truck. I was very pleased with the job that you all did. I will be glad to refer you to anyone I know who needs body work done on their vehicle.
The repair looks great. I did smell cigarette smoke slightly in the vehicle when I left which disappointed me. Just thought you should be aware of that. Thank you for the great job.
I appreciated all the texts and communication.
Would like to have a small amount of paint used for small touch ups in the future
Everyone was great. They did a terrific job on the repair of my truck. Would return again for any vehicle I have. Thsnks so much.
Very pleased. I will recommend you to others.
Everyone was very professional
Thank you so much for taking such good care of my Subaru Forester. It's like being reunited with a dear friend! Really appreciate the prompt service. Can't tell there was ever a problem. Great work! ????
Loved that you kept me in the loop. I did not have to just wait around. Great people work there
Professional from start to finish. Thank you for all of your help!
Super easy, great service, quality work, great price...
Very professional team members from the estimate to delivering the finished product. Keeping me informed via text messages and phone calls was appreciated. Definitely would use them again and recommend Trew to others.
Great service and experience here again. Estimate was $6.00 less than total price???? Had my car done early. Washed and all????
Great work outstanding customer service
This was a great experience. I'm so happy with my body work and the customer service. Thank you Trew Auto Body. I will certainly use your services again.
You missed part of the damage on the head light now it has to go back to insurance and back to you.
Was a great experience they kept me up dated with how things were going. Very friendly people. Thanks for the baseball cap and coozie
This was one of the best car repair experiences I have ever had. I was always kept informed and my car was finished a whole day ahead of schedule. I will always use them whenever I need anything repaired on my car again.
Definitely will reccomend Trew to friends and family. They were very friendly and worked with my complicated schedule!
Satisfied with Trew wish I could say the same for pemco
We are very satisfied with the complete experience we had from the first time we walked in your door till we picked up our car one week ahead of estimated scheduled time. Job well done!!!
Staff was very friendly and professional.
They did everything they could to help me, and fixed my car perfectly.
Get the repairs done quickly don't drag it out keep me well informed what's going on and I think your prices are very reasonable.
Nice work nice communication.
The staff was friendly and knowledgeable. I'm glad I choose Trew.
They were fast and friendly. I would definitely recommend Tree Auto body.
Great job, thanks so much for the quick and professional repair.
Not only does our community have great words to speak about their results with Trew, based on the recommendations I am now one of those customers who will give a 5 star approval. The work was done in a timely manner, excellent results and great customer relations!
Great work and great communication! Friendly employees. Hope I don't need Trew's services again, but if I do I will definitely be a satisfied return costumer!
Great at keeping us informed and excellent quality of repair.
Good experience all the way through.
Everything looks amazing! And I got my car back pretty quickly! You guys are the best! Thank you so much for keeping me updated as well!
Keep me updated on the progress. I was very impressed with the details on the car. Employees are very professional at what they do. Over all scale 1-10, 10 being the best. Trew I give a 20. Great work. Keep it up.
Beautiful work, thank you.
The daily text messages with updates was so nice. The car looks absolutely fantastic!! Thank you !!
They over delivered perfectly..
This was my second time and I asked for Free through my insurance company. I appreciate your making me feel like I made the right choice!????
The truck looks better than new! The service was great! The periodic text informing of the status is excellent! What more could I want?
Everything was wonderful! Wyatt is super nice. The entire staff was amazing! Thank you for everything!
I would recommend other people to have there auto body needs done.
Great communication from start to finish and my car looks wonderful!
My Honda is very happy. She likes her new look. She especially loves her new sleek body. Thank you so very much
Just want to thank you for the work, and being so patient with the deductible.
Everything was awesome very informative, all employee's were a pleasure thank you
Great customer service and very good results.
They are very good with the way they get the work done and the amount of time for the repairs
The quality is excellent. They were really helpful after I was rear ended. I didn't know what to do at all. Jesse was my go to when I needed help with anything.
Nice people to work with.
Everything was excellent.
Great job and communications. Excellent work every time!
Thorough from beginning to end. Was kept informed of an additional cost at earliest possible time
They finished earlier than expected
All staff excellent!
Unlike places like hasselwood...trew employees actually made me feel like i was important i wouldnt have even been able to tell there were other clients with all the attention i was shown. They contacted me quickly after the appointment was set and kept me up to date on the status i truely appreciate you guys
Very professional and good customer service.
Thanks for the hard work:)
Had a great experiencd, everyone was nice and very knowledgeable. The work they did was spot on.
The rear bumper looked off so bob ran it back and another bob took it off and re hung it. I did notice when I arrived home that the passenger side has a twist and is out just above the mud flap. I hope to resolve that issue when I can find the time. Also, I had the front bumper and lower vent on the front bumper totally replaced. My license plate mounts to the vent part and there are no screws or clips need to mount the **** plate? So, I still have my plate on my dash. **** very badly. Though I still love you guys!
Second time having to go in and have emergency repairs done. They were able to order the parts immediately and had it fixed the next day.
Professional, reliable, pristine work, accurate estimate, friendly, and helpful. I would not take my car anywhere else.
I would inform the customer ahead of time that there will be a deductible if that applies.
I like the text progress updates
The repair work made my auto looks like a new car. The repair job was originally scheduled from Thursday to Friday, but they work late to finish Thursday afternoon. Thanks again. You did a wonderful job, too.
Appreciate your great work and courtesy.
I was truly satisfied with the repair service you provided. Looks as good as new. Service was great and everyone was very friendly and seemed to go out of the way to make sure I was satisfied and happy. I hope never to have to visit you again for service but if so I will for sure keep you #1 on my list. Thanks for the great job.
Not only does my car look excellent, but the staff was also suburb.
My truck looked great. Thanks!
Even helped me on pick up to remove some unrelated scuffs on my car! Above and beyond the typical service!!
Beautiful work, friendly, efficient service!
Staff at Trew auto was very friendly and nice. Service was great and the car looks beautiful. Thank you Trew
Jessie and the crew great service
Outstanding, simple process, well informed, and done early!
Vehicle Make : Mitsubishi
Fast friendly and professional
Very quick and efficient. Exceeded expectations.
They are fantastic. They did better than expected. They have great customer service and they updated me on everything.
Repair, so far, appears to be good. The soiling in the interior and on the headliner was not. Recommend having a supervisory individual checking out the vehicle, inside and out, to check for soiling before contacting the customer for pick up.
Trew is the best auto repair place I have ever used! I will tell my friends about this company any time someone needs a great repair on their auto! Love them!
Great quality of work plus I was kept informed of the repair status on a regular basis.
Thanks, Dave Myers
Always a great job done. Thanks everyone!
Todd? And the entire staff were fantastic. I felt valued, respected and we'll cared for throughout the entire experience. Best auto experience I have ever had!
Trew auto body is always top notch in my book. They always do excellent work and I'm always very satisfied.
Too whom it may concern,to give an idea of how I feel about Trew,I brought the party I had the accident with,To Trew for an estimate on the repair of their Vehicle.I told Them that I though this was the best Shop in Kitsap County that I knew, for well over 20 Years that I have been doing business with.
Awesome result! Quick response time. Had my car back withing 8 hours. Did exactly what I asked.
Job was done quickly. Communication was friendly and informative.
My Tahoe was completed a day early. Thank you
I will let you know more when I get the floor mats in the rain gutters
Was done on time and clean.
Like my profession (dentist) you can always find someone to do it cheaper. Cheaper is cutting corners . using other than approved or original manufactured replacements parts. There is a right and gold standard way of restoring mouths and the same goes for Trews auto body way of restoring your car to its original condition if not better . Thank you for never failing me john
Customer service has been exceptional from the beginning to end. Getting into an accident is bad in itself and thus far you've reduced the stress. Thank you Trew Auto Team!
Thank you for taking care of the poor worksmanship from uptown autobody.
You guys are honest and awesome!
I want told it would take two days and it took 3 days. Never got a call to inform of the extra days. Getting my vehicle back was a hassle. Driver was given incorrect directions to pick me up. Had to take time off work because of this. Which was not in the plans. The repairs were excellence as usual.
friendly and easy. The appointment was scheduled about a month out, which was unfortunate, but reasonable due to how busy they are and minor our damage was. Great experience