Very great customer service skills. Were very knowledgeable and easy to talk to. Made me feel like the customer actually mattered. The repair looks phenomenal and was done very promptly.
We were kept well informed via email about the progress of the repairs. The work was completed earlier than the original estimate. Everyone was pleasant and easy to deal with.
Friendly staff, excellent communication and follow through, work completed before estimated time. Thank you!
I had a great experience from start to finish. The process was clearly explained and I was kept informed throughout the entire repair. The work was completed one week early and the finished product was top notch. My car looks like it was never in an accident. Thank you!
Trew was always right on top of everything.
The staff is extremely kind and professional. I was extremely happy with the paint job they did on my bumper looks absolutely incredible. I will continue to do business with trew auto body but i dont hope I have to.
Happy with the job they did and it didn't take long to get our car fixed.
Great communication, great customer service, and great detailed work done for my vehicle, would bring my truck back anytime i need body work done
Fast and friendly, great job!
Very friendly service and completed the work on time. Great job! I can't even tell there was any damage and it even looks better than before. Thank you!!
Done quickly and so far it looks good
Vehicle Make : Mini Cooper
trew auto body shop crew are awesome! very friendly & thorough in fixing my car.
Very satisfied with the service. They updated us the whole time our car was in their care Til it was finished, it was an absolutely amazing experience and made it easier for us. Thank you for excellent service!
Your team was awesome. Not only did they fix my car to its original condition, they washed and vacuumed it. Thank you for making a really sad experience not so bad.
They were super great and friendly. Fast and gave a lot of updates but seemed busy when I picked my car up. I wish they could have explained a bit more on the car of what exactly they did. Car looked great and they were super professional other wise! Definitely would recommend them to anyone needing repairs
From the moment I walked in the door the entire staff was extremely helpful and the work was finished on time. Well Done!
Quick, professional, quality job. I was very satisfied I could not have been treated any better. Thank you to all
The team at True Auto Body were very professional and operated in a timely Manor to fulfill my auto repair needs. I greatly appreciated thier work and am more than happy with the results. Thank you.
Between the great customer service, timely fixes, and updates on repairs y'all knocked it out of the park.
Fast, efficient and love the communications systems.
Quick turnaround. Thank you
Lisrened to my concerns. Timely messages to keep me informed. Quality service and to date highly satisfied
Friendly, knowledgeable, fast, and they did a great job. My car looks brand new.
Just a great team very well run...just super
The service was amazing. Everyone was so friendly and the job was done super fast but it looked just like new!
Very professional in all area's, from the front desk, to Todd keeping me up dated on the progress of the car. Being able to pick up the rental at the shop was very handy for me. Thank you everyone,
Repair looks great. Thanks for all the hard work!
Vehicle Make : Volkswagen
Always quick and nice. Last time my car was here came out looking,clean and brand new but this time was quickly wiped with still dust on dash and,only vacumed nothing really clean on inside ???? but all is well and very happy with service's thanks 10 rating
I'm happy with my GMA truck thinks for fixing my door.
Fast and reliable. Appreciate that they gave me a ride home when I dropped off my car. Explained what needed to be done and what they did.
The customer service was great and kirks help in the matter was essential on my choice of body shops.
This is the second time we have needed body work on our vehicles. Trew's staff is not only knowledgeable but super personable and easy to work with. I wouldn't trust anyone else with our cars!
I really appreciated the great communication. Your text message updates were very helpful. My car looks fantastic!
Excellent work and professional staff. Who could ask for anything more?
You made a bad situation very easy for me and did a great job! Thank you
Things were speedy, quality work with smooth customer service. They arranged the rental car and everything with the insurance.
Very professional. Really appreciated the text updates.
Amazing body work and great communication via text message.
Very knowlevable & coureous staff. TOTALLY PROFESSIONAL????
The team was super awesome! Also did an amazing job on my car kept me updated and quality work! Definitely going to recommend to anybody in need of the service!
So far very happy. Excellent job !
Thank you for your kindness and reassurrance with this experience, you made a stressful situation a pleasant one.
Great job and very fast turn around!!
Great work, quality finish and repair was complete sooner than expected!
The repair was great, but the driver's side floor mat was installed incorrectly. It was on top of the accelerator pedal. A quick stop in the parking lot & I was in business about 45 seconds later.
Thank for fixing my trunk leak. Great job
Awesome customer service! Car was even finished two days ahead of time!! Thank you trew!
Vehicle Make : Mitsubishi
I had my 2010 mitsubishi lancer repaired from a side accident. They did a great job from beginning to end. And the attention to detail is amazing. I would highly recommend them.
Great work! You were prompt, communicated at all stages of the job, and were pleasant and professional:)
We appreciated the daily communication, the work was quick and we'll done! We're happily satisfied and will recommend TREW to anyone else who needs bodywork done. Thank you for everything.
Unbelievably professional and courtious service. Finished a week early and I couldn't be happier with the results.
You guys completely exceeded my expectations, truly a fantastic repair!
The work was finished a day early. I was pleased to have it sooner. A secondary area was worked on and it might need more attention, they were extremely fast with their response, and genuinely seem to want to resolve my concerns. I would highly recommend Trew Autobody to anyone with confidence.
I came back yo thus shop after being backed into I love this shop and I will tell all my friends and family about them. The work they did on my car is amazing you couldn't even tell they have done work. And all the employees are awesome. They also got my car back to me a day early.
Excellent service and repair. Office was very professional. Very happy. Just picked up today. Ask me after a few weeks to review them again.
Looks great! What a fantastic team. I will recommend you to everyone I know. Thanks a million!!
The car looks great. Everyone I spoke to was nice and helpful. Thank you for everything. Brenda B
I was kept well informed along the way, the work was completed earlier than quoted and the truck looks great!
Very professional and friendly service. I will definitely come again if I ever need their services.
Very professional and helpful. Would recommend them to anyone fast service
Fast and attention to detail.
I can't thank you all for an amazing job well done. This is the second vehicle we have had you all take care of for us. I wouldn't go to any other shop. Everything thing was done perfect, from the communication to being up front with us, the updates, and completion time. Thank you everyone.
Friendly receptionist, great help advisors who are ready to speak & explain everything to you & answer all of your questions
Everyone was easy to deal with, great updates, but...my car has a ding that wasn't there before. A bit disappointing. I noticed it this afternoon once the raining cleared a bit. Will call to discuss.
The service in all areas was great!
I liked continually being kept informed as to the progress, the fact that it was completed a day early and it had been washed! Thank you so much for your great and professional service. Now I know why you come so highly recommended!
Thanks! The whole team was so amazingly helpful and Scot was very friendly. I will be back.
Customer service oriented.
Would like to thank the guys who did the paint job and body straightening on my brand new tacoma. It looks like it did sitting on the lot when I bought it. You guys are kick-****! They should put you at the top of the list when it comes to choosing a body shop through USAA, I had to look through the list to find you which is the Only complaint I have. Thanks for your technical expertise. I know where to go if I have a problem from now on.
Fantastic work couldn't be happier. After getting the runaround from another place I'm am 100% happy with the work that was done on my vehicle which the other company refused to work on
Caveat: I am satisfied with repair by Trew Auto Body. The repair looks so good that I can not yet tell repairs were ever made. Am I completely satisfied, ask me in a year. I've had the car back less than a day and time always tells.
Wish you were open weekend's so I could have gotten my can back sooner. Loved the text updates.
We appreciate the professional services at Trew. You did a great job.
They did an excellent job.
I appreciated your making it quick and easy for me- car repairs are never fun, but your team made it a good experience. I also appreciated the honesty when getting my estimate and not being encouraged to do the more expensive option, but instead something more cost effective that won't effect the look or value of my car. Thank you!
There is a few paint bubbles on our door that was replaced. Looks like dirt is trapped under the clearcoat.
Excellent repairs and services. My vehicle was restored to original condition.
The entire staff was thorough in explaining the process and keeping us updated as progress was being made. It was a pleasant surprise to have the work done early.
Very professional and was informed of every step happening
Wonderful job !! Very satisfied with the finished product. Customer service was great and would highly recommend this to anyone.
Great people! Truck looks amazing! Thank you for doing such amazing job!
Very impressed by the professionalism and approach to customer service. The entire process was streamlined which isn't expected when dealing with small business owners. Had a corporate feel so Kudos to that entire team. Ill definitely be back and recommend them to family and friends. The text message updates is a great feature. I had to follow up more with the insurance company than I did with trew (which was never). Thanks again
I was always raised to return items in better shape than when I had received them. Trew Auto Body did just that. My vehicle returned to me completely cleaned, inside and out. After the repair was complete, my car looked like it was in brand new condition. I am extremely satisfied by the how quickly my vehicle was returned to me. It was originally going to take up to 3 days and I had it back by the end of ****.5 days. The employees were very helpful and kept me updated on almost every detail. If, for some reason, my car needed to be in the body shop again, Trew will be the first and last place I will take it to.
Trew Autobody kept me updated every step of the way . They helped arrange for a rental car and the repairs to my car were top notch, complete with my car being washed and vacuumed! I would recommend them to everyone!
Honest, straight forward estimates no bs and additional work surprises. Delivered when promised at the price quoted. Thank you, car looks great
Friendly professional service with no hastle. I also loved that my car was clean and vacuumed. The paint job also matches perfectly. Great job!! I am really pleased I chose Trew! Thank you!
Trew continues to do an outstanding job of auto repair.
I was so happy with the experience with Trew Auto Repair. The people were so helpful and cheerful. The work on my Dodge was done quickly and looked wonderful when done. I will from this day forward recommend them everyon I know. The cost was very fair. I didn't feel I was over charged.
It was a excellent experience.Everybody on your staff was very friendly and helpfull and answered any question or concern I had about my car. They definetly go about doing business like there door mat motto says We meet our friends by accident. I felt very confident that my car would be done correctly. There work is hands down 100% satisfactory. I would definetly reccomend them.I will definetly take my car back to them if anything was to happen to it again.
The entire team maDE having something unfortunate somehow a pleasant experience. You also did an outstanding job.
My car looks great! Thank you for the fast and efficient work! You all are very nice and honest!
My car looks amazing!!! Thank you for a wonderful experience.
Very prompt with their text and communication.
Always a good experience. They take as good care of my car as I do.
Trew Auto Body is a quality business with knowledgalble staff. Very customer oriented and do a fantastic job fixing our vehicles. I would recommend to all of my friends and family.
This is my second time using Trew for body work and both times have been very pleasant. Great work! I will definitely return to Trew if I'm ever in need of repairs (so hopefully not any time soon!) Thanks again!
The repairs look really gd ty very much I'll be back
I'm completely satisfied with the repairs on my car .. you guys are amazing @ what you do & most of you are nice people. If I were to give any constructive critism, the only thing I'd say is that it took a week & a half alone to get an estimate on my car's repairs which resulted in a bigger rental bill - BUT good job guys !
They were great goto done early and were great to work with
You all were amazing. And you even cleaned the inside of my truck and it smelled so good. Thank you thank you thank you
Very professional .... and courteous service throughout the whole process.
Couldn't have been more perfect and timely. Thank all the people for all they did for me and my car!!!
I was not happy when my car was damaged of course. I called my Nissan Dealer
Asked who should I take my car to that will take good care of it? You were recommended. You were had a calming affect on me right from the beginning. The reassurance I got from you all and the professional courtesy exstended was above and beyond. I was continually getting a text on my phone as to your progress with my 2012 Nissan Murano (which at 65 and retired) is my last car! What a truly nice experience it was to work with professional Staff. Thank you for all your reassurance through this process. You are wonderful!
Wonderful service, great work and look forward to recommending Trew Auto Body to everyone!
Car done ahead of time and I really like the option of text updates.
Everything done as said, I have no complaints strong work.
They did an amazing job and finished on time. Their customer service is wonderful.
Everyone was awesome to work with. Todd,Bob,Steve did an amazing job painting to match. The girls at the front desk were very good to deal with. Definitely would recommend Trew autobody to anyone. Thank you
Great job! I have and will continue you as THE place for body shop
Work in Kitsap County.
Nice job!. Thanks and Happy Holidays!!!
My experience was good with Trew, my ins comp **** your promptness in keeping me in the loop was much appreciated. Yes it took longer than anticipated but there agin I don't feel it was your fault. Thank you
Todd was thorough and very nice. The front office staff were terrific! And the body work was excellent.
Very impressive. The whole team was professional and efficient, friendly, timely and honest. I received updates throughout the repair process and the work is beautiful. The front desk was helpful and knowledgeable about the work and insurance processes. I will definitely recommended Trew to others! Great job, everyone!
Very satisfied with work completed.
I would have appreciated a better estimated date of completion. At first I was told that the car wouldnt be done till the 8th then it was the 13th, then all the sudden I got a call on the 11th saying it was done! I hadn't planned to pay the deductible that week so it caused trouble with USAA due to the extended rental because I didn't pick up the car right away.
Thank you everyone @ trew for getting my car done in a timely manner. Very pleased!
Everyone I worked with was extremely friendly and very helpful! I would definitely recommend Trew to anyone in need! Thank you for all of your help and looking out for my safety!
Very professional. They run a pretty tight ship over there very impressive
Excellent customer service! Special thanks to Todd at Trew for keeping me updated.
Mike and the whole staff were professional and an absolute pleasure to do business with. I'll always use Trew in the future!
Great service experience, thanks
They were very fast with repairs and kept me informed during the entire process
Friendly service, quick and excellent work
Job well done. Thank you.
You have a great team that is helpful, kind, personable and professional. I was well taken care of. My car looked perfect.
The whole experience was fast and easy. They took care of everything, from the insurance to scheduling my rental car for me. AND most importantly... the work they did on my truck was perfect. I will definitely be referring them to all my friends and family. Nice work guys!!
Friendly, delivered on time.
From walking through the door to picking up my car, the whole experience was handled so seamlessly. It is a reflection of your management that everyone there is so nice to customers.
Everyone that I encountered at Trew Auto Bidy was knowledgable, helpful, and listened to me carefully and answered my questions. This is my favorite body shop and I would recommend to anyone needing badly work done.
Excellent service. Did a great job in a very timely manner
Awesome job folks, you kept me informed, the car looks beautiful, and it was done ahead of schedule. Will definitely recommend you folks.
It was a very positive experience. The entire staff was very knowledgeable and a pleasure to work with and got our truck done sooner than expected with quality results. We will be recommending Trew auto body!
You guys are all great...the only thing that could have been a little better is my driver's mat could have had plastic put down. That would be a nice touch. Todd is awesome and the girls upfront were very helpful.
Absolutely the best service I had in a very long time.
Great service, excellent communication. Very pleased with the way I was treated. Thank you..
After lengthy conversations setting up the repair and what I believed to be a clear understanding of the pay structure, on pick/up day, something completely unexpected happened. I arranged for USAA to pay the whole amount of repair and just pick up the truck, the front desk staff had me convinced that was all that was required. Between USAA and Trew, I paid 500 deductible and then spent the next half an hour getting USAA to reverse the charges and arranged for them to send the full payment into Trew.
I assumed that was the purpose of the staff and not the customer.
Great job on the repair, coordination on payment between USAA and Trew was poor as they just told me what I wanted to hear on the day of the estimate and did not follow though on the payment day.
Having a very small timeframe to fit all this in using the metrics promised complicated matters as well.
Everyone was great! I'm amazed at how smooth the entire process was.
Everyone went above and beyond my expectations, which are really high. You company will be on the top of my list for any future repairs, as well as a recommendations to others. ???????????? Thanks to all of you!
I've done business with Trew Auto Body for nearly 15 years. The staff is always courteous and professional. The work has always been performed in a timely manner and the texted updates are awesome! The quality of work is top shelf and I would not consider taking my vehicles anywhere else - in fact, I have recommended them to friends in the past and wouldn't hesitate to do it again.
Trew has been my go to autobody and as always a job well done thank you
My vehicle looks fantastic. Everyone was very friendly and personable throughout the process and the job was finished three days ahead of schedule.
Thank you for the text updates. All staff were very friendly. And thank you for getting my truck back to me two days early!
Excellent job done. Friendly and caring staff. Good communiication throughout the process. You all made this really easy for me. Many thanks. - Laura Jean G
Outstanding customer service, Courteous staff, and great quality of work.
Great job, car looks great. Thankyou for the excellent communication.
Quick and courteous service
I've been going here for a while now and I was surprised excited to get my prius back it was washed up and clean and you guys even saved my bumbersticker for me!
Your service is friendly that is why we keep coming back. Your work is always top notch.
I really appreciated the courteousy calls and texts throughout the process.
Paint match looked great !
Unfortunately, this is the second time I've used Trew Auto Body. Both times were great. The customer service, the work, and the updates, I would say are unmatched. Thank you
Is very very good service and very happy thanks
Excellent communication and overall great job!! We were completely satisfied!
Liked the text updates. And the car looks great, too.
I was very impressed with the work. My car is like brand new again. I am very pleased. Job well done guys. And it was so clean inside and out. Just like it was when I bought it brand new. Thank you all. And the up dates were great as well.
Great service. Great quality and friendly team!
The car looked perfect and the work was completed early. The staff were so cordial and kept me informed about the progress of the repair. I would definitely be a return customer and recommend the business to others.
You all are awesome! I had a great experience and you made it easy and painless! The only thing I have a complaint about was someone got my backseat dirty but it wiped of easily enough and since you washed my car, I guess it's ok :) Seriously though I'm very satisfied and would recommend my friends! Thank you!!
Made a bad situation good. Expert workmanship, professional service. Great job to all. Will definitely use this shop again as needed.
From the call to remind us till we picked it up we felt that you folks cared and were interested in doing a great job for us. And quick, too! I like that you found the damaged A/C condensor that we would not have found for a few months at this time of year.
Everyone there was very professional and helpful. I appreciated the text up dates I received daily on the status of my vehicle. I will recommend your shop to others.Thank you for a job well done
Vehicle Make : Volkswagen
Love the texting updates!
Great service, completed the repairs 4 days earlier than anticipated. I couldn't be happier!
The Trew Autobody staff were friendly, professional and took the time to make sure I understood each step of the process. I received excellent text updates.
Their waiting room was beautiful and thoughtfully supplied with anything the customer might need. The employees care of me reflected that they were well cared for as well. I would highly recommend them to others.
They made it so easy and my car looks great! Would highly recommend trusting your repairs to Trew Auto Body Repairs!
I really liked how I got constant updates about their progress. Also, the work that was done was first rate!!
A Trew wonderful experience, 1st class all the way!!!!
Great job all around! I am very pleased with the work that was done on my vehicle, how quickly the repair was completed and the constant updates that did not leave me guessing on the status of the job. I am 100% satisfied.
I really appreciated being kept informed of the progress by text and phone. Since this was my first time dealing with body damage and my insurance company, I appreciated the explanation of the repair & payment process and the professional relationship Trew had with my insurance company.
Your work was done in a timely manor and hassle free. Good job to everyone from beginning to end. Very professional. Thank you.
Great job as always and done earlier than expected!!!
I have worked with them before. They are professional, ethical and clear in their communication. I have referred many people to them. They are excellent
Great communication and return product
A very professional yet friendly staff made us comfortable from square one. That, coupled with the excellent craftsmanship of Trews' autobody crew, turned what is usually an ordeal into a pleasure! Sadly,this is a relationship that you never want to have but when you are forced into needing autobody repair, Trew autobody is our choice, hands down! Thank you Trew!
Thank you for the great job on repairing my truck. I was very pleased with the job that you all did. I will be glad to refer you to anyone I know who needs body work done on their vehicle.
The repair looks great. I did smell cigarette smoke slightly in the vehicle when I left which disappointed me. Just thought you should be aware of that. Thank you for the great job.
I appreciated all the texts and communication.
Would like to have a small amount of paint used for small touch ups in the future
Everyone was great. They did a terrific job on the repair of my truck. Would return again for any vehicle I have. Thsnks so much.
Very pleased. I will recommend you to others.
Everyone was very professional
Thank you so much for taking such good care of my Subaru Forester. It's like being reunited with a dear friend! Really appreciate the prompt service. Can't tell there was ever a problem. Great work! ????
Loved that you kept me in the loop. I did not have to just wait around. Great people work there