Everything was great from start to finish.
I was hesitant to use the autobody recommended by my insurance company. However, I was pleasantly surprised with the outstanding work and professionalism. They kept me up to date on On the repair process with timeline of when it would be. Complete Geico was on sight and enterprise rental also on sight making the process streamlined.
When I picked up my car they had detailed every inch of it. I will most certainly recommend this shop to folks in need.
Great experience! Everything was well handled and you made it super easy for me! Thank you!
Great job. I cannot see any evidence of body work. And your process is smooth. I liked the simple informative text updates.
Thanks for being very accommodating
Very satisfied with a painless process and very convenient alerts and text messaging with updates. Thanks again.
Everyone at this shop was friendly and helpful. For my first experience having to put my car in the shop for an accident,I felt well taken care of. I am really appreciative of their help. My car looks new and it was so clean! Thank you to everyone at Stephens Auto Body :)
The repair looks great. Service people from Geico, Enterprise, and Stephen’s Auto Body were all friendly, courteous, and considerate. Repair was done quickly. Rental car worked out well for our family in the meantime. Very smooth and seamless from start to finish. Thank you.
Car looked fantastic when I picked it up. Hadn’t looked that good since the day I bought it! Thanks for the great work.
This is my second time using Stephen’s Auto and both times have been the most seamless process. I tell everyone about it!
the car looks new!! ahead of schedule!! I have only met the the two young ladies at the reception area they are great friendly and business like!! I feel they help make this experience easier!!
Thanks to all the sraff for a job well done!!!!
Vehicle Make : Land Rover
It looks perfect!
Vehicle Make : Land Rover
You guys went above and beyond. Thanks a lot
You are all awesome thankyou
Great job! Looks like a new car
Having the daily updates via email was a nice touch, but having my car ready in a very reasonably time and as scheduled is what pleased me the most!
Very happy with the service and the work done, the ONLY thing frustrating was I was originally told my car would be ready on Friday 9/21. Got a text message on Tuesday 9/18 in the morning that said my car was 59% done and still would be ready 9/21. Then I got a phone call 9/18 in the afternoon that it was ready. Happy that it was ready early but made planning for a ride to pick it up a little challenging. Thank you !
I would have liked to walk through the repairs with someone before leaving, but there wasn’t even enough space for me to look at the car without blocking mechanics from bringing more cars into the bays. The rest of my complaints are with Geico re: lack of information about your shop or the end of the claim process. If this had been a scale rating, I would have given a 4 out of 5 - pleased, but not entirely satisfied.
My car looks good as new! The job was also done 3 days ahead of schedule and the women at the front desk were so friendly and helpful. I will definitely be back if I find myself needing body work in the future.