Very happy with the results.
Receiving additional text updates with the status of my repair would have been nice. I was not in a hurry to get my car back but since I work an hour out of town I needed extra time to coordinate getting off of work early to pick up my car. There was a delay in getting parts formhe repair and I wasn't notified the completion date had changed until I called to ask for status. Other than that small issue, everything was great. Friendly and helpful employees and my repair looks great :)
Thank you all, this was the easiest most problem free repair I have ever experienced. Service King is top notch and the people there make it that way!
The car still pulls a little to the right, and the ABS and ESP warning lights on the dash are still lit. It was dark and rainy so I didn't get a great look at the repairs, but it appears everything else was in real good shape. I'd like bring it back to see if we can get rid of the pull and the warning lights.
Everyone at Yuba City Service King is friendly and thoughtful. My car looks good as new and they kept in communication about the status of my car regularly. This is (sadly, haha) the 2nd time I have used them and they are simply the best. I cannot recommend them enough.
Dave did an excellent job of keeping me informed throughout the whole process I give him a 10 out of 10.
Very professional from start to finish... My appreciation to all!!!
Karen the receptionist was very helpful and welcoming. Nick kept me informed and was honest and straight forward about the repairs I needed. Thank you! You guys are great!
I appreciate that the job was done completely and correct, and the service was excellent (a special thanks to Dennis, Karen & Flavio).
Thank you for a wonderful job. My car looks beautiful. We will certainly recommend Service King to our friends and anyone who may need car repairs. Thank You your staff is also very nice and helpful.
David Mendoza took care of me from the minute I walked in for an estimate. My car was done in just a few days. My expectations were highly exceeded. I'd recommend service king to my friends and family. Thanks again!
That is not a Yes/No question, so your results will not reflect reality.
Awesome customer service, fast repair
I appreciate being kept advised on the status of my vehicle on a regular basis. And the professionalism of your staff. Thank you
Above and beyond starting from front desk to everybody else in this shop. Thank you.
David Mendoza was so helpful getting me started and all the way thru the process. It was fast, easy and welcoming. I was also helped by the same gentleman at front desk at check-in and when I picked my car up and he was very great as well. I would reccomend you guys to anyone. Thank you
u guys doing really good job i like ur work ????????????
Everything was awesome! Dennis was so nice and helpful! I felt like he really cares about me and getting my car repaired well. They even helped me with a small problem that wasn't related to the accident. Great customer service!
Truly professional team completed the work on my truck that I am completely satisfied with!!!
I didn't get any updates on any delays, and I got my car 6 days than when I was supposed to.
Everything was done perfectly and the staff was awesome!!
Service kings did a great job on my car as well as wonderful service. Dennis Haglund my service advisor from yuba city service kings was amazing . He was very friendly and kept me updated on my vehicle , this man is deffinatly a top employee .
The only issue I have is that the job took about a week and a half
Longer to complete, but I understand that things come up. I was very
Satisfied with the communication from you guys. I was constantly
Updated of the progress, and when issues came up, they
Notified me. So I'm very satisfied. Thank you.
Thanks for keeping us informed every step along the way, and for the excellent work, as always.
service king always keep me updated to when my car is finished. the people working there is friendly. they answer every question in a friendly way.my car was finished within 2 weeks. thank you very much.
Very friendly people. Great communication. Speedy service. My car looks great and was even cleaned inside and out. A gentleman even called my insurance for me to get my copay waived. They used brand new factory parts too.
Service king went above and beyond to make sure i was taken care of regardless of the issue. I would recommend anyone and everyone to service king for any service on your vehicle.
It was an amazing experience far beyond what I expected. Every employee was so kind and friendly especially Flavio and David. I was extremely pleased and thankful to have been in such good hands.
Customer service was top notch. Well taken care of and my truck looks great! Even got a detail job to top it off!
Outstanding customer service by everyone! They kept me updated during the repair process and deliver my truck on the date and time promised. I will use them again for any repairs I may need in the future. Great job, thank you!
Appreciated being kept up to date on progress. Car looks great. We will definitely use your services if necessary in the future. Very satisfied. Thank you.
The boys went far beyond my expections. Fixed a mistake even before I was able to leave with my auto. Ty you deserve a special gift when I get back from my northern trip.
I appreciated the professionalism of every staff member that I interacted with, and especially David Mendoza. He updated me every day on the status of my car repair. I'm so glad that AAA recommended ServiceKing.
Very good costumer service, also a very well done job. I definitely would recommend service King good job????
Above and beyond!
I was completely impressed with the quality of work and absolute perfesionalism I experienced.
Definitely going to be recommending Service King to my friends and family.
Keep up the good work gang.
Great job it's like it never happened !
People/ employees are awesome, very helpful and polite.. The work done was satisfactory.. Thank you so much ..
This was my first time using Service King. I am so happy with the service and repairs. I'd highly recommend Service King to others and definitely use them again. Thanks for being a quality business!
Tire rim's color was unsatisfactory. Spoke with Tony. He has ordered new one, will get it replaced on Monday. That takes care of it. Apart from that excellent work.! Job well done. Great work guys.!!
A really amazing job I was really happy really helpful front desk and David
I appreciate the good job on my truck and everyone was very respectful as well as thorough.
Great experience. The vehicle looks great
Great customer service and my car looks amazing
Top shelf work.couldnt be happier
Extremely satisfied!! Flávio was exceptional and made me feel very special with his services. Everyone was great!! Thank you.
Keep up the great service tony
I am happy with the good job done by service king shop the job was finish on time I will recomend them thanks service king.
Great repair job like always
Easy process in getting my car done quickly. Everyone was very friendly and efficient. . Repair looks good and a great bonus to have it back washed. Milage was 59 miles difference?? Weird.
I greatly appreciate all the hard work and keeping me up to date on Maryanne repair of my RAV4. Your work was highly satisfied, thank you for the awesome work you do ????????????
Job was well done. My Honda looks great. Your text job updates is a great way to keep the customer(me) in the progress loop. Your communication system is fantastic. This I very much appreciate, Thankyou .....on the flip side.... I was told the job completion date was 8/24/16- I rented a car until this date, I did not get my car back until 8/25/26- this was a bummer but one day using the great service of Yuba Sutter transist big green bus, made me realize how fortunate I am not to have to depend on the green bus service on a daily basis. The trip to Sacramento was long, boring and needless to say I had to be awake very early. But no problem. I was willing to accept the late delivery of my car for a perfect repair of my car, as I expected of your company. I did nonetheless notice one defect in the quality of work, a small divot imperfection In the paint. Perhaps where the poor taping job met new to old paint, as I was informed by work colleague who is a custom car enthusiast, and owner of costum hot rod classic cars.
Thankyou for your service
Everyone was very friendly. Flavio did a great job making sure the job was done right.
They were very customer oriented. Although the parts were late and we had to wait an extra 2 days for repairs, it was not the fault of ServiceKing. I like that i got regular texts keeping up to date on repairs.
Outstanding job to Service King on fixing my car! Tony and the team provided EXCELLENT customer service!! I really liked the updates via texts and being informed on a daily basis about the progress of work being done. Hats off to Setvice King for a job well done!!! Thank you so much! Satisfied customer, Robert T
Excellent service good people good job
return drivers seat to orginal positon
Vehicle Make : Mini Cooper
Not all dents where repaired but they are going to fix it, Crome piece on the hood needs replaced, they are going to order the part and replace it. All other work was great
Excellent work, the front desk person and David was very courteous and professional with all aspects of my truck repair. I would recommend their shop too any of my friends and family. Thank you very much for fixing my truck
The young. David Mendoza provided outstanding service. He kept me posted on a daily basis. The car looks brand new. :). Thank you ,!!!! Gyan S
Tony and Karen were very pleasant and easy to work with. Have already recommended them to my parents for their truck. Will use again, hopefully not needed though :)
Great staff, caring and took care of my car and of me knowing I needed my car back on a crazy timeline.
Thanks everyone, Tony, Karen, Dewight and work crew
Absolutley! The most amazing place, always adviced me of what stage my car was at! Great customer service. I would recommend this place 110%.
Excellent service. The communication from David was top notch. The work done was perfect. I would recommend Service with this group without question.
You guys went above and beyond! Thank you so much!!
You did a terrific job,thank you very much.
I'm Sorry but your guys service **** and that's all I have to say.
The crew did a phenomenal job. The repair task was intense and the work was great. I was informed of all parts requirements and repair statuses. The car was returned much quicker than anticipated and the work was remarkable. A special thanks to all.
Communication could have been better.
Make sure the gas is not completely empty. ????
Great service. Friendly employees.
Very professional, courteous, phenomenal . 100% outstanding staff. Thank you all for what you do...
Thank you for the quick service
Your customers service is above any company I know.
Great customer service I have ever experienced.
Vehicle Make : Volkswagen
Very thankful that Antony graziano was so helpful and made every effort to make my car safe again for me to drive. He answered all my questions and gave me advice. I'm very greatful.
Absolutely impressed with the work and the service.
Great job done by mr. Tony
Fantastic job!!! Staff was wonderful!!!
The Staff there at Service King were truly professional and courteous, that's one of the main reasons why I chose to go with their company instead of where my Service Advisor recommended. Along with the great reviews I read online about their company. I enjoyed receiving the heads up text messages about the anticipation of when my vehicle would be completed. Flávio and Karen truly seem to care about their customers well being, I mentioned a personal issue I was going through with Karen, she expressed her concern and passed the info along to Flávio and also expressed his concern, that little bit of extra service about the well being of their customers helped put a personal touch on the level of service received from Service King. I enjoyed my experience with Service King and therefore would advise anyone I know to use their facility for the repaid to their vehicles due to an accident.
Fast and great service, explained everything very well.
Thank you, you did an excellent repair job and even waived the $50.00 deductible.
Flavio and Karen were wonderful to work with. We had many struggles due to a third party adjuster causing many delays for your Service King team but your Service King team has been amazing thru my wait. The car looks amazing!! Thank you! Laurel
Keep up the great service,, you guys are doing great , I love the job you guys doing, specially thanks to mr Tony
Super impressed with everything. Awesome job and customer service!
Exelent customers service Flavio was amazing
Everyone in there friendly! Thank you so much
Communication is a must and I thank you very much for keeping me in the loop
Great customer service. Did me a huge favor and saved me a 2 day rental by banging out the repair in 45. Did all prep work before and just had to install. Highly recommend them.
I was well taken care of. My vehicle looks great. I received the vehicle when promised and the cost was
Service King done an excellent job on my truck and returned it earlier than planned.
Your phone needs help. I spent 45 minutes trying to make an appointment to have the work done got hung up on 3 times and gave up til I could stop in the shop. Otherwise service was fine
fast service excellent customer service from Flavio he was very kind and my car came out looking like new
Great job and exallent customers service , keep up the great service thx
Fast, and amazing service. I would choose service kings again in a heart beat.
Took a little longer than expected but the final result was outstanding car was beautiful and the people were great
Very satisfied thank you.
Very professional. Delivered on time & provided updated regularly.
Everyone made this so easy. Karen Dwight amd Tony all very nice
Excellent service and very professional and courteous folks. Truck came out beautiful. It was finished earlier than anticipated. Thank you very much
It was a great experience
My experience was amazing thank you.
I am very happy with the repair on my scion. My car looks brand new! I also appreciate you helping me save some money. You all were very helpful and polite. Thank you all so much!
Thank you so much for your services! you guys did an amazing job I can not thank you enough for taking care of everything for me & going above & beyond. Will def be recommending you to friends!
I was so pleased with the friendly and competent service.
Professional and friendly service. Appreciated the frequent updates and timely repairs. Loved that not only was the damage repaired, but my car was also cleaned inside and out. It looked and smelled like a brand new car! Thank you Service King!
David very honest and helpful .. Great customer service . He worked with my short timeline:)
Excellent staff, very nice and helpful!! Very happy with the after work on my car!! Awesome love it!
I really appreciate the kindness and friendliness shown to me by Karen at the desk as well as David as having your car in an accident is very tramatic I also appreciated all the updates and also that I got my car back 3 days earlier. The car looked beautiful and was very clean both inside and outside. I give Service King A and will recommend whenever I get the chance. Thank you. Barbara Rosenthal ????
Take care and I don't want to return unless it's to bring cookies!
Outstanding fast thorough great job
Flavio and Dorothy were very helpful and help make the repair experience enjoyable. I teally appreciated the daily text updates.
Service King did a great job!
Spare tire was incorrectly reinstalled in the vehicle and rattled. Rear bodywork repair and light replacement was not completed sufficiently and water now leaks into the trunk area and collects around the spare tire.
Thank you! Staff was very nice and caring, Very content with what was done. Future use and will recommend to everyone.
Tony and the whole staff were extremely helpful and explained things well. Very kind people and getting updates daily was a good touch. Glad to have used service king to get my car fixed. Great customer satisfaction
The shop kept me informed throughout the repairs and my car looked new again, thank you Tony, Karen and the entire staff.
David was awesome...his customer service is over the top. David was the reason we decided to go with Service King to have our vehicle repaired. The communication was fantastic from text messages to voice mail. I don't want anything else to happen to our vehicle's but if it does I will absolutely be contacting Service King for the repair. 5 stars to David and Service King.
Amazing job, friendly and knowledgeable, will recommend to everyone.
Excellent customer service! And my car looks GREAT! Thank you, Tony
Friendly people to work with. Kept us up to date on the status of our car. Glad I choose Service King over anyone else.
I truly appreciate the communication/contact service King had with me while servicing my car.
The staff is extremly helpful and very informing, I even had my car cleaned out while being repaired!
Thank you so much, I will make sure to refer service King for future recommendations!
The staff was amazingly awesome, very professional and answered all my questions. In fact I never had to call them once, Flavio kept me in formed via landline and up to date. Although it was a bummer about my car but the experience was hands down a 12 out of 10. Who ever cleaned my car made it look brand new. Thanks again Service King
The service was outstanding! David was awesome and was dedicated to doing a great job and a genuine concern for his customers,thank you!
Loved the text messages and updates on the progress our car. The car looked great.
David was extremely courteous and Service King did a beautiful job.
staff was very friendly & they finished when they said they would. they texted me with updates every single day up until the time I got my car back. they did a great job on my car. can't even tell there was ever a dent there. Thank you guys!
Service King always does an excellent job repairing my car. They are always my first choice!
Enjoyed the text message updates and the representative's keeping me in the loop!! Loved the coffee in the break room.
Tony was extremely helpful and the work was service King performed was above my expectation.
Very friendly and professional staff. I thought you offered fair pricing and quality work.
Thank you for providing excellent work for my wife and I! We really appreciated the extra care for us especially when I couldn't drive. Thank you again!
Goodand fast service!!God communication of what needed to be done on my car!!!
Smooth transaction. Great staff. Speedy repair. Great communication.
Friendly great staff ????
Great service. Car looks great and the staff is
super helpful and friendly
Once again Flavio was amazing. Wasn't happy to have to see him again in a span of a few months. But the service and professionalism he exudes is astounding. Made my entire experience pretty easygoing.
I am not satisfied what their work because they replaced my old bumper front bumper and my old Tellgate and they
trying to tell me it's brand-new but is not brand-new because I took the cover off it dirty inside
Yes it was a great experience the group at service king was very professional and very nice they went the extra mile and let me know what was going on with my car. They also cleaned the inside of my Chevy.and also cleaned my tires.you don't see that anymore.they took the extra effort.and made me a happy customer. Sincerely Wayne H
Excellent customer service as always. I love this place
All work was done a timely manner. Staff was friendly and very helpful.
Very friendly, excellent communications and excellent workmanship. So happy with the whole process and end result.
Excellent customer service !
Everyone was friendly/provided quick service, information given was accurate and service was made convenient.
The service was excellent and convenient. You did a fantastic job on my vehicle.
People were polite, friendly, and professional. Job was completed on time and they took the time to clean my vehicle inside and out.
The professionalism of the service personnel and the resulting look of the repair.
Will don't look like anything needs to change with the current process, look like all involved were true professionals, this hold process was new to me and Servic King made it very stress free. And the care looks and run Great????. Just would like to say Thanks Very much to the Service King team.
They did a great job. My car looks brand new again.
My car was fixed in the time frame that service king told me it would be. My car looks amazing!!!
Thank you for a speedy& completely repair of my GMC Envoy! Will recommend any one needing your service. Robert B
Very friendly and ready to take care of our needs.
Great customer service. If I ever need work done again in the future, I will be back. Thanks.
They are great. Great service. Great repair work. Tony Graziano went above and beyond to repair my daughters vehicle in the alloyed time and impeccably repaired.
Great service and kept me informed on what was going on the entire time
You guys did amazing job thank you for fixing my damage car rate u a 10 scale!
A great group of people made you feel very comfortable would recommend you to anyone
The repair on my car was excellent and the service was very professional
Quick and efficient. Excellent job, guys!
Very satisfied with the work also great customer service
They were excellent about keeping me informed
Job well done done in a timely fashion thank you for a great job
Be very clear on what is going to happen, how many days, etc.I was unclear on couple things, but the car looks great. Thank you.
Beautiful job. Finished quicker than I expected.
Tony was an absolute pleasure to work with.The repairs to my Toyota were unbelievable. All the front office staff were pleasant and very helpful
You guys did a fantastic job and thank you for your service thank you and also Flavio you did a fantastic service job he is a good employee there thank you Jim Haggard
They were fast, accurate, did a great job on the repair and very good customer service. I will recommend them any day. Thank you!
I was very satisfied with the whole process. Everyone was very nice and informative. I particularly liked getting text updates on the progress of the repairs being done on my vehicle. Thank you!
This is the second time I get hit. This is also thr second time i have brought my car to Service King and I must say, I love the customer service, attention and LOVE how my car looks! The team that worked on my car did a espectacular job as they did the first time! Thank you very much! Thank you for the updates via text! Thank you for everything! (:
Was kept informed
Repair was on schedule
I'm very happy with choosing Service King to repair my Ford. My car looks brand new! Thank you to those who did the repairs and cleaned my car. I was always kept adequately informed during the process. David was very helpful and has great customer service. My overall rating score for Service King is 10. Another score of 10 for quality of the repairs done. Thank you all!
Flavio Bugarin and the female clerk at the location in Yuba City, California was simply astounding. Both individuals were exceptionally professional and dedicated to their work. Flavio kept me up to date about the status of my truck via email. Also, I was asked a few times whether I needed a rental car. I appreciated their offers but I had a secondary vehicle to use. This is just an example of workers who love their job and put their customers first. I was so elated with the service I received I would definitely think about investing in a company like Service King.
Every part of my experience was a ten!
Customer Service was excellent. My car came out great. There was a small imperfection in the paint job and they were more than willing to fix such a small area to ensure I would be completely satisfied. No pressure to accept the job as is I was very impressed with that. I would definitely recommend to a friend for body work.
Really good work! Very impressed and nice staff!
I obsolutly loved their service thank you
I love your service. I have already recommended you to a few people. Great customer service also.
Love the finished product! I'd give an 11! They even buffed out something not even part of the accident.
Tony was an excellent person to deal with. However the truck came back with a dielel gas tank cover and green diesel gas cap. For someone who is unfamiliar with my truck it could be potentially damaging. A gas service attendant could put wrong fuel in or a friend borrowing may be confused when filling as instructions on gas door indicate diesel fuel only. The green cap sends that warning as well. My truck is gas. There are other minor details as well. These mistakes happen and I'm not upset. Also the text messages can be misleading at times.