Rich was very efficient and kept me informed throughout the repair process!
They took a little longer repairing my car. But, I don't have a problem with it because they took their time doing right. Plus, they really took care my car and clean & vacuum after the repairing is done. I'm very excited when I picked up my car. Great Job, John!
Great experience, superb customer service and handling if every detail. Relieved the stress and inconvenience associated with accident related repair.
I highly recommend Service King to anyone searching for dependable care
Great experience I was impressed with how well organised and efficient everything was.
Elaine provided excellent customer service and the technicians repaired the car in a timely manner. Super satisfied!!
The convertible top has not been completely installed correctly.
It was a very fast response and quick repair. The advisor was very nice, responsible and helpful! Really appreciate!
Nick was AWESOME!! Friendly, answered all my questions. And made sure all the repairs were done correctly.
Your service was very professional. Great communication in the form of phone calls and text messages. The service was completed earlier then the original set time. The work/repair was impeccable. I am 100% satisfied.
Nick was great. Polite, professional and friendly. Appreciated his constant communications.
Service king collision did a wonderful job with fixing my car and Elaine was super sweet and helpful. She is a keeper for this workshop :)
Wonderful service. Especially liked the daily report
Thank you! Car looks great!
Nick was a pleasure to work with.
Everyone we met was very friendly, and updates on the repairs were consistent.
Execlllent customer service and speedy work.
The service was amazing, streamlined, friendly and very professional. My ca looked like I had just driven it form the dealership, well the parts they fixed of course. Go there and experience a beautiful lobby, car rental on location and just the best when it comes to auto body.
Yes, I am satisfied with all the great work that has been done. I appreciate the best customer service and I thank you for everything. Especially I say thank you to Mr Richard Teeple for his daily update , professional work . Thanks again
Everyone I encounter during my visit there was extremely nice and seemed genuinely interested in you and why your there. From someone working that is walking out to one of the cars, and the person who greeted me, then to My rep, Justin. He was great to work with, extremely responsive, polite, personable, professional, I can go on and on. I had one tiny issue but it was ultimately just miscommunication with my insurance company and service king. But Justin apologized sincerely and corrected the issue. I wish I can remember everyone's name because they all deserve to be recognized. I can't recall a time when I left a business and was completely blown away but THE ENTIRE staff and how amazing they are. I will recommend you to everyone and yelp! Thank you
White Honda Civic
Rich did a great job getting my truck fixed
Good service as usual
Service King expedited the car to get it done several days earlier than originally quoted.
Job was done well and in little time. Very good communication between me and the workers.
Great service. Delivery on time
Vehicle Make : Mini Cooper
You guys are the best! Thank you for the best service!
John was my advisor. He did a really great job throughout the process. He kept me updated with the progress and was very patient in answering all my concerns. I would strongly recommend this place and especially John to all my friends.
Thanks again! Everyone did a fantastic job.
Awesome service...and John was very patient and helpful...
Great communication during the process.
I am very satisfied with the service all the representatives were very helpful. Great job all of you I will give you guys 10 /10
Excellent service with rapid status update.
Everyone was really nice. Great service and great job with the car!
Very efficient and end product looks like
there never was any damage.
Will highly recommend to all.
Nick Barrios was great. Very professional, very nice. I work actress the street at Cal-Weld. I will always recommend you guys to my friends.
Good afternoon, The staff was very professional and helpful answering my questions. This comment is for Justin, thank you for restoring my car to it's original beauty. You are so skilled and kind, you made me feel like a friend. In closing I a fortunate to have found your company. Sandra T
John was very professional detailed everything and very friendly thank u john
Thanks for the First Class Service! I will let my family and friends know that if they need their car repaired there is only one shop I recommend and thats Service King. Justin Nelson special thanks to you sir. Also to all the service techs and the front desk thank you for your great customer service. Ken p.
Thank you service king! You guys did a outstanding job.
Nick Barrios was great from beginning to end. Superior customer service and communication. The body work looks great.
The service is great !! And the repair work is great !! This is why we always return for repair work . I'm very pleased ....Thank You
The customer service was excellent and Cristina Freeman was very nice and very helpful.
Very friendly staff and they made the whole process really easy.
Personally feel quality of finishing is not perfect. I did express my concern to Justin at the time of pickup. there is a slight gap difference betweeh hood and engine bay on the passenger side where work was done compared to drivers side.
Strongly feel service king finishing of work is not great.
The lift panel on the back hatch door has a different color than the rest. It's not easy to realize thus I'm ok with it.
Staff was very courteous, and I was very surprised and pleased by the daily email status. Moreover,you finished a day ahead of schedule.
I am very satisfied with the job that was done, very attentive to my needs very helpful and I would recommend any and everyone of my friends and family in need of a auto repair-they were prompt they wereprofessional and courteous
Service King is been so accommodating and helpful in the whole process. thanks a lot!
It was great working with Cristina !
Your team is amazing especially Elaine. Everyone was so nice and professional. I am completely satisfied because my car was fixed earlier than expected so I'm really happy about that plus my car looks great. Thanks so much I appreciate it. Great service.
Very good service. John was very helpful and knowledgeable. He make us feel very god and explain well all the process. Thank you
Very smooth operation. Work completed ahead of schedule.
I came to get repair left driver side door. Everything looks good, but there is some noise when going on uneven roads and while starting and stopping the car. Mostly i will take my car to the serviceKing again in a week or so.
The only thing I can they did a great job !
Junior was awesome. Give him a shout out for me.
Great interface with John. Kept us informed of progress on daily basis. Beautiful paint job. I rate the whole process as 10 all the way around. Thank you for a job well done.
Everything handled well and done more quick than expected ????
Excellent service provided
The term had done great job on my acura, they kept informing me the progress of repair work. The end result is fantastic.
Great service, no hassle. Update is given in timely manner in good frequency.
Elaine was great. She kept me updated about the progress on my car. Front desk clerks were also very efficient. I highly recommend Service King to others who need auto repairs
I like Service King for their attention to detail &
& keeping me informed on the progress of the job.
I also like their repair estimates that they give
for the job. Junior explained the repair process & why
they had to remove the emblems or decals.
Overall, I am happy with the work & the timeframe.
Just got home my baby Honda Civic n looks very well taken cared of by service king collision of Fremont CA. Hope to drive around soon around to shrug off whatever rust that was gathered while in d custody of service King.
Very well explained. Timely status updates .Great work and service .thank you .
It was great to work with Cristina
My bumper was hit last August and Service King replaced it. When I bumper was hit again last month, I brought it back to Service King. It is close to my office, the work looked good, the on-site rental is really handy.
I am happy with the repair. Thank you!
Bit of a snafu with the tyre rim delivery. But overall good experience
Thank you Service King for a job well done. Very nice facilities and Christina is very professional did all paper work processing easy for me.
Vehicle Make : Volkswagen
Car looks and drives as if it was just released from the factory.
I am a returning satisfied customer and recommend service king to anyone who is picky about their car and want nothing but the best.
Saeed - Fremont
Excellent service. Thorough and quicker than I thought.
Junior was great. Kept me informed with daily status updates and the car looks like new. Thank you.
It was the first time I had ever used Service King and it has exceeded my expectations for the overall facility, work performed, and the service notification from my advisor JR. I will definitely use or refer your facility for collision repair in the near future. Thanks again!
Great staff, all work done very nicely and right on time. 10/10. Definitely will return for work in future.
Very satisfied with repair work but most of all the service provided by Mr. Justin Nelson
John (Fremont) was a pleasure to deal with
Great service ! Very efficient !
The seal to my windshield is flapping in the wind because it was not sealed well when replacing the side panel.
Very satisfied with the service. Elaine Correia is the best. I will come back to Service King Fremont if I ever need repairs in the future.
They had my car finished sooner than expected! They were great!
The service team did an amazing job as far as the repair it looks like it never happened, paint looks brand new and no defects and well blended and really well polished. Coming from my place of work at Tesla Motors where I'm constantly pushing great quality I can honestly say they did a job well done on my vehicle!
Nick and John were great. Kept me up to date on everything and helped with all issues that came up professionally and timely.
The service, the people and the finished product was amazing. Thank u for always letting me know the status of repair. I don't think I have enough words to let u know how great everything was. If I had to pick one it would be AWESOME.
Elaine was great. She kept me in the loop the whole time.
Everyone did a great job.
Very happy with the service. Justin Nelson was awesome. I appreciate great communication and continuous updates.
Nick at service king did great job and so did the guys that put together they paint and parts
Jr. kept me posted as to the status of my car. They worked quickly and completed repairs ahead of schedule.
I am very satisfied with your service thank you very much for everything
I was very pleased with how Junior Calinge took care of the repair of my car. The completion of the repair was estimated to take 4 days. On the 3rd day, I got the message that my car was ready for pick up. Excellent job!
Everybody I met in Service King was doing their best. Follow up of the repairing is excellent.
John was awesome. Helped me from beginning to end and made me feel very much a part of the process. Went to this through a referral, and I see why. I'd highly recommend this place to anyone else I know.
Thank you Mr. Nelson for taking care of my car. And fixing it perfectly!
Vehicle Make : Range Rover
Love how nick was on top of everything... never left a detail out ... treated me great. Will mos def recommend this place cause of him
Good work, would recommend.
Rental car is conviently located
Justin Nelson was always really helpful and available to answer any questions I had about my repair. Thanks Justin!
Always professional as usual, great service.
Great service, very organized, great follow through!
It's a pleasure doing business with you!
Very well managed and organized. I appreciate the text updates as well. Having rental car companies on the premises is also a plus. The fact that someone is assigned to the oversight of the job is good follow through. The service was exceptional with good quality and guaranteed work. Everyone was helpful and professional. That says alot about the company. The layout of the area is great in the event you have some work to do while waiting. The complimentary beverages are also appreciated.
Went above and beyond even repairing damage from an egg that was throw at the car Some time back (that was not even on the list of repairs)
Really appreciated for Elaine's professional and kindly help. My car was ready in advance of the original estimated date with perfect status. Cool!
Its was an amazing repair
Great communication. Quality work. Car looks brand new. Thank you.
You said i would get new factory parts for the ones that were damaged.You tried to buff out one part,and failed,you said i would get a new bumper and it looks loke you tried to paych and repaint it.I am very Unhappy and pissed off to be honest,i did not have one scuff or scratch anywhere.
The car was not clean from inside and service king changed the completion date three times. Problem is not that the vehicle was not clean but to visit the service station again.
They delayed the completion date thrice but still the work is not complete. The frame to put the license plate was not available and they asked me to come again after 2-3 days.
Junior is courteous, professional, and knowledgeable. Service King kept me informed throughout the process via text messages. It's a nice touch. The repair was done on time as promise. The car was washed and cleaned inside out. I would recommend Service King to my friends.
Thansk you for helping us your guys were really nice and kind and did a good job .
Great service, extremely professional and I appreciate the commitment to technology. The communication and efficiency is very valuable and I will choose service king in the future for all repairs.
Elaine Corral is great! Very accomodating
Elaine (fremont location) was really helpful and very professional. This was my second time with service king and both times elaine was exemplary. I give elaine and service king a 10/10. Thanks
I was thoroughly impressed by your facilities and your service. I would give you high marks and recommend you to others.
John Bravo my service advisor was very patient with me explaining what has been done to repair my car. Thank you John.
Nick Barrios was my service advisor and he was fantastic. I am extremely happy with the result of my car.
Communication was great. So far seems a job well done. Thank you
The repair was done timely, well, and the ease of car rental was great
Cristina is the best. The way she handled the whole process and connected with me is beyond wonderful.
Sh truely deserves top marks in my book 10/10
Cristina was extremely helpful and made my experience very easy!!
I was treated very well, all my concerns were listened to. The car was delivered on time, as promised. The work looks perfect and it has lifetime warranty, Don't need to worry about verifying each and every thing while taking the car back.
Justin went above and beyond to help me with all the problems
Everything was handled very professionally and competently. Justin was very personable and professional. My car was completed on the date promised
Excellent! Excellent! Excellent!! Justin Nelson was extremely kind and explained everything in detail.
I am satisfied with the service. I'll use the service again if nessisary in the future.
service is great. Nick is great.
Excellent service! Willing to recommend to
The repair done to my car was very well done and I want to thank Justin Nelson for going the extra mile to make sure that I was completely satisfied with their service.
Thanks again and happy holidays
John Bravo patiently explained my vehicle repair process and it was much appreciated!!! Nice guy!!! He responded to my time inquires in s timely manner.
Brian - who touched up my paint - was awesome!!! Please let him know his patience and service was also appreciated!
The car look so much better than we expected.
My wife says that she feels like she is driving a new car.
A customer service. This was done efficiently at a very busy time of year. I really needed my car to start loading up for vacation.
Thank you so much!
Service King does an excellent job, my car is as good as new. Kept me updated thru the whole process. Also Christina's customer service ranks first place.
Everyone was super pleasant and my car looks new!
thanks to junior for explaining and thorough work
Nice job by JR and entire staff.
Very professional place. I'm really impressed from the receptionist to my adjuster.
Great service great follow up
Great hassle freeman service and in quick time
Loved how clean your business is kept. The customer service was some of the best I've ever received. Great job!!!!
Having the car rental onsite was a tremendous convenience
Professional and kind. 100% satisfied!!
I loved how easy the whole process was and all the communication from Service King, but when we went to pick it up, the headlight lens was cloudy and we were told it was because it was a recycled part. Also the engine light that we have told them to check wasn't checked. After we talked to Brian, he took care of the problem right away, which was great. However, when I came home, I realized the same headlight doesn't come on. Now I have to go back. So, I am not completely satisfied.
I am completely satisfied with the work they had done on my CLA45 AMG silver Matt finished. The service advisor Justin Nelson also did a good coordinating job by keeping me updated of the repair status. Good job, Service King.
Justin's customer service and attention to detail and communication was awesome.
Christina did a great job keeping me informed and updated on the progress of my vehicle. Thank you for accommodating my needs during this process.
Thanks for the assistance JR. Great customer service.
Thank you for making this process swift and easy
Incidence is sad, but your repairing work makes me happy
Thanks to everyone who provided me with a great repair experience. I would definitely recommend Service King in the future and use it again if I needed repairs.
Everything was done very professionally.
They were really nice and Christina was very polite. I also like the text messages
Pride in workmanship and it shows. Through out the process it felt like it was only my car that is being worked on. I felt important. Thank you!
Very efficient and friendly. Am very happy with the service provided. Thank you.
I cannot say enough good things about Service King! Their service was fast and the customer service was impeccable. This is the second time I've dealt with them and I would not even consider going anywhere else. I worked with John in Fremont who was acceptional. He kept me updated on the status of my vehicle and was very accommodating. I was very pleased.
Thank you for everything. Very professional and efficient . Very satisfied
You guys did a great job! I am very pleaced.
Do more than I expected. Staff are friendly.
I like how i was updated regularly and the customer service and politeness of the staff was great
Service was prompt and good customer care provided.
Not sure whose responsibility it is, but inspite of me requesting car rental at the time of scheduling the appt, Enterprise did not have details on my eliligibity for car rental and had to make phone calls and wait extra time to sort out things.It can definitely be better handled.
I was very happy with the quick and friendly service we where given. I really appreciated the text updates and phone calls. The staff was very courteous and helpful.
Elaine was amazing, kept me informed at every stage and was wonderful to trust my car with.
They do not take responsibile and give back the car without car wash
I really did like and appreciate the cute daily updates on what was going on with my car.
The car looks great and the insurance communication with service King made everything very simple for.
Justin Nelson - he took care of my car repair and did a great job, great customer service
This was my excellent experience and specially my service advisor "nick barrios " has done a great job. I would rate this experience as 5/5.
Excellent service by Justin. Very happy with the results. I give him 10 rating, 10 being the highest.
Excellent service,good communication also updates working progress
On my vehicle daily until the work is done and ready for pick up.
Best service in the Bay Area. Thank you
Our representative was professional and knowledgeable. We would definitely come back.
Job well done!
Junior and front desk were very professional and helpful. Thank you!
Friendly service. Engaged technician!
Justin was very helpful and guided me through the entire process. Kept me informed on a daily basis and also gave the vechile a day before.
Everything was done to my satisfaction. Thank you for your help.
Everything's wonderful, Thank you very much
If we could have ordered parts first before I dropped my car it would hVe been a spotless experience . However you have a lovely business model.