Wonderful every step of the way. Attention to service was over the top. The process was very streamlined and the updates via text we reassuring. Great Job to the whole team.
Great customer services, ask me for permission first before do anything. Great people.. I would go back again if I need anything. Recommend people to go and support Fresno body works..????????
Amazing service. All staff were outstanding and knew exactly what good customer service is. Very friendly and cordial in person and on the phone. Love the text communication. Great turnaround time on my car and honestly it looks brand new. Awesome product and service!
Great customer service. Easy processing. Email and text was very convenient. Employees are very professional. Work in the car was perfect! The cleaning detail was an extra plus. I wish I could bring my car to you for easy maintenance like oil changes lol, thank you so much! Great job FBW team!
I loved being updated by the staff every step of the way . Thank you to everyone for such a delightful experience!!
Great experience but I have a vibration I need to come back but all in all great experience
Very friendly and personable. I would highly recommend Fresno body works all!
Fresno Body Works did an amazing job on my vehicle! The staff was very professional also friendly. I am pleased to say that I can not even tell my car was in a wreck! Good job ???????? to all and thank you!
Car looks perfect! Thanks so much!
Thank you for all he communication about the repairs to my car.
I’m very happy fresno body works did an outstanding job on my car thank you !!!
Great job very satisfied with repair.
Great customer service will reccomd to
family and friends.
Overall great experience!! I would highly recommend this place to anyone who needs body work to their vehicle!
I REALLY liked their system of notifications for their customers with text message updates on where my car was in the process. That was and is very helpful and reassuring to a customer/consumer. PLEASE maintain that service
The repairs on my car seem to be ok, picked it up and it was almost dark so haven’t seen my car in daylight yet. But, I feel like the company can improve on their communication. They had my cell # to text and or call. Yet, I had to call a couple of times for updates on my car. It took 8 days for them to complete my car and it would have been helpful when the original completion day is past due to get a call or text. I had to call 2 times for updates because I had no idea when my car was going to be done. Friendly employees in the office, just could use some improvement in keeping the customer in the loop.
Everything was great!! Thanks for doing easier I really appreciate it, you are the best !
Great service. I would recommend you
Very nice friendly informed staff. Had to return same day for scratch on dashboard and to buffer out paint on door. We will check again. Also I would like my back seat bar put back in. They took it out. Manager was very nice blond woman.