Customer Service was Awesome
Easy going and friendly good job
Y'all did a great job. Keep me posted on what was going on. And got it done when you said you would. Everyone was helpful and courteous. Great job. Hope I want need y'all again bit if I do y'all will get my business every time. Was very happy with everyone. Especially the lady's in the front office. Great job everyone ????????????????????
Heather kept me very informed every step of the way. She was awesome.
As a returning customer I'm elated with the exceptional work your team provides. I thank you not only for your work on my vehicle, but the professionalism of the staff. Universal Collision you're the best!
The staff are very friendly and helpful. They kept me up to date on the progress of my repair and I am very satisfied.
Staff was great from start to finish. Kept me up to date on progress of the car and made sure I approved of the final details.
Vehicle Make : Volkswagen
Your team is excellent they kept in touch every couple of days with the progress of my repairs and their customer service is excellent. Thank you very much for all the work you did. Lynda B
My daughter will be bring it back tomorrow. The drivers side headlight inop
Very good and quick repairs. I don’t want to see them again, that means I had an accident. Would use them again if I had one.
Everyone was courteous. My car was finished a lot sooner than I was expecting. Drop off and pick up we’re super quick and easy.
The vehicle looks really good. You all Did an awesome job. If I need work done in the future I will truly choose you.
Great work and didn't waste time getting the job done!
Appreciate the updates on status of vehicle repairs, completed in timely fashion
Excellent Job,very satisfied
Staff was very courteous and friendly. Vehicle was repaired to perfect condition, within a very short time.
Great customer service. Friendly. Always kept me updated on the status of my vehicle. Even had repairs finished a day early!!
Very happy with the service I received when having my car repaired. The entire staff were so nice and professional and sent fail updates regarding my car repairs. My car was a brand new car and have never been damaged, they made it look brand new and had it ready 2 days ahead of schedule thank you so much
Special thanks to Heather, TJ, and Kim. Your customer service was above and beyond.
The shop staff is amazing. I never had to question what was going on. Our suv was even ready a day early. The shop staff from the front of the house, to the back of th house were wonderful. Being hit by a drunk driver was terrible enough, but universal mad a bad situation better. The workmanship from the technicians is 5 star!!! My suv was so clean when I picked it up as well. The shop treated me like family. My family and friends will go no where else, but universal.Universal has customers for life!!!! Thank all of you so much!!!! 5star customer service and workmanship.