I appreciate everyone’s hard work and dedication!
Picked up my car late evening which made it difficult to check if the work was done properly. Checked the car this morning and the left side bumper is not properly attached. I can see all the white clips which should not be visible. When I drop the car off the clips were visible because of the accident and It was returned to me with the same issue. Pleas explain to me what work was done on my car as I’m extremely disappointed with the finish product.
It was wonderful, got an estimate, got my appointment day, and the rental car people came to, they keep you informed daily about the progress and when it should be finished. Who does that? That is excellent excellent Customer service. Than you Tray
There are so many things I appreciated. From the warm welcome I received and the help with my rental car. Updates were sent as promised. My car was ready on date promised and you do amazing work. I’m so happy with it. Thanks for a wonderful hassle-free experience.
Vehicle Make : Mercedes Benz
All personnel were friendly.
You guys were great from beginming to end. I was informed about every phase from start to finish. Great customer service.
My car was hit and Classic buffed the damage and it looks like a bandage was put over a sore. I was told if I wasn't satisfied I could take to my choice collision shoo.
The work was completed on time and to my satisfaction.
The service with classic wa top notch! TJ was very helpful and professional.
My experience with classic Collision was
A fantastic..The staff was very helpful
An professional..My vehicle was ready when they promise..I was informed about the repair.
This was just wonderful.
Classic Collision you all r the best. I want to thank you all for taking care of my babe Mr **** I will recommend you all to all my associates.
Everyone that I connected with was helpful, they provided info daily and it was quick.
When I saw my vehicle the exterior looked so different in a GOOD way, I was looking at it like Wow..such an amazing job, I felt like I drove away in a brand new car. Thank you for taking great care of my baby, in my time of distress. Customer Service was very comforting from beginning to end with all staff & I definitely will recommend this Company to others.
I was pretty much satisfied. I was disappointed that I was sent off in a car that still had the tire pressure sensor light on and a tail light not working. I sent an e-mail to Stacy that went unanswered, so I finally stopped in on my way home from work on Friday (that is the only day I get back to the area before you close). Only then did I find out that Stacy was no longer there, which is why I never got a response. Someone took the car back right away and fixed the tail light, and advised me that it would be quicker and less of a hassle for me if I dropped in to Goodyear, which happened to be right by my house, and let them know that Classic Collision had had it in to replace the rim and tire so they could reset the tire pressure light for me at no charge. I was a little taken aback at first that they suggested that I take care of it myself, but it really did make a lot of sense to just go in and get it done in 15 minutes rather than figure out how to take time off from work to drop it off, rent a car for a day to drive to work, and take time off to get back in time to pick it up before you close. I took care of this Saturday, and all is well with that. On a much more interesting note, I kept hearing something thumping sometimes when I turned corners or pulled off from a stop and thought there may be something loose. When I went grocery shopping Saturday after I left Goodyear, I went to put the groceries in the trunk and found a spray bottle of cleaner that you left in there. I was so relieved that it wasn't something wrong with the repairs, and I will try to get by there before you close sometime soon to return it.
My key locking sound is not working ..
Everyone we came in contact with was super friendly & professional.Krystal helped make a stressful situation trouble free. Great Job and Thanks to you All!!
Lisa & Dasia
Everyone was great across the board from the reception to the delivery
Everyone I came in contact with was super friendly and I felt like they really cared about my satisfaction. Rental pick-up & return was so easy. The whole process from start to finish was a very positive expirence.