Picked car up and went home, there we noticed that the bumper was too small. Returned to Varsity to find out that wrong bumper was installed. Awaiting for correct bumper to arrive.
the light and offender on in
Job well done on jeep repair. Dusty footprints left on drivers feet area. Should have used a paper protector or vacuumed the foot prints off floor. Otherwise service was great.
I am satisfied with customer service &the job you did on my car .
This is twice that I have had a problem with repairs. Will not make it a 3rd. Will use another shop if it becomes necessary.
so far everything is fine.
Everyone was courteous, friendly and professional. Thanks so much.
We had a very customer-friendly experience with Varsity Auto.
I loved that you kept me updated on the repairs. You were friendly and curious. And the work on my car was well done. And thank for cleaning my car inside and out. It looked good. I would use you again.
Vehicle Make : Volkswagen
Small crack was not repaired spoke with Keith nothing was done
I've owned a car for over 50 years, with a few occasions visiting an auto body shop. Varsity is without a doubt the best of the group. I actually got to make an appointment to come in (unusual, and I didn't have to wait!). Then, there was an actual schedule that was explained to me with frequent email updates! I certainly wasn't expecting that! I did NOT have to call and wait on hold not one time. In fact, with the updates I never had to call at all. I'm inordinately pleased with the service, my car looked new and it had even been washed and vacuumed! Hopefully, I won't be scraping the side of my car anytime soon so I'll not be coming back. I will, however, tell anyone who needs a body shop to go to Varsity because they are the BEST in town, bar none.
Efficient and friendly. Always answered the phone and gave reliable info. Very satisfied! Will return for all my car repairs & maintenance. Happy to find a new, trustworthy shop! Thank you!
Vehicle Make : Mitsubishi
I love coming here there are the only people who Fix's my car
I thank you all
Not only was the work completed ahead of schedule, but it looks terrific!
It was truly an easy flawless experience. And everyone was very friendly and helpful.
Trash was left in the trunk. Also the previous time I had work done the car was very clean when it was returned. This time it was still dusty and dirty.
Work done well and done timely. But did not like emails that said it would not be ready until several days after it was actually ready.
My husband found some dirt in the paint job in a particular spot. Overall I think it looked great, just the paint.
Very professional staff...excellent service