Body Shop

Real Reviews From Verified Customers

Joan W.
Vehicle Make : Chrysler
5 out of 5
2/8/2015
Very professional. Kept me advised of the status of my car repair.
Marlane E.
Vehicle Make : Nissan
4 out of 5
2/8/2015
The timeliness and quality of the repair job was exceptional. Even if you were not associated with Geico, I would still use your services.
Martina C.
Vehicle Make : Nissan
5 out of 5
2/7/2015
Quick and efficient, and the staff was great!
Marcia R.
Vehicle Make : Kia
5 out of 5
2/3/2015
Ecellent service and quality workmanship! Extremely personable staff as well!!!!!! Will highly recommend adoring Mall auto body !!!!!
Deanna W.
Vehicle Make : Mazda
4 out of 5
2/3/2015
Overall I had a great experience working with Spring Mall Auto Body-from the first time I brought my car in for an estimate to when I picked it up-they treated me with respect and courtesy. I would definitely go back to them again if I needed work done to my car. The only thing I would mention is that I had my favorite bumper sticker on the back of my car and I realized that a few hours after I picked it up it was gone. It was a magnet sticker so it is easy to take off and maybe someone forgot to put it back on after they cleaned the car. It is not the end of the world but I was a little sad that I lost my sticker.
Nilgun F.
Vehicle Make : Lexus
5 out of 5
2/2/2015
This was my 2nd visit with Spring Mall Auto Body. I received such great service my 1st time that I brought my car back the next time and again I received excellent service. Thank you.
Kerrin G.
Vehicle Make : Honda
3 out of 5
2/2/2015
A headlight had to be replaced on this 10 year old car. The new headlight made it obvious the other headlight was a foggy. It would have been nice if I had been notified and had the opportunity to have it buffed out which I only learned is a possibility when I went to pick the car up.
Joshua E.
Vehicle Make : Nissan
5 out of 5
2/1/2015
Fantastic service.
John M.
Vehicle Make : Pontiac
5 out of 5
2/1/2015
You fixed my vehicle several days ahead of schedule. Your staff that I dealt were friendly and professional. We consider use you in the future.
Zoila V.
Vehicle Make : Toyota
5 out of 5
2/1/2015
We really appreciate the work done and are Toyota is great Thank you .All
Lukman A.
Vehicle Make : Toyota
5 out of 5
2/1/2015
I appreciate their work and I can tell they were professional. Thanks Lukman A
Lisa C.
Vehicle Make : Mazda
4 out of 5
1/31/2015
Great and friendly service and I appreciate the daily updates. However, this is the third customer satisfaction survey I've received today. You should be interested in my satisfaction but this is now overkill.
Veronica N.
Vehicle Make : Mitsubishi
5 out of 5
1/30/2015
Spring Mall Auto Body did an excellent job on repairing the car. Greco as always outstanding customer service..
Mary H.
Vehicle Make : Ford
1 out of 5
1/30/2015
I have to return the car for re painting. This is not the way it should be done.
James S.
Vehicle Make : Subaru
2 out of 5
1/29/2015
Simple communication focused on when it will be done.
Valerie K.
Vehicle Make : Scion
5 out of 5
1/28/2015
I was very pleased with the professionalism of all the staff but particularly Brett Reed. His dedication to total customer satisfaction was demonstrated from the very moment that we began interacting. I couldn't be more pleased.
Eric E.
Vehicle Make : Subaru
4 out of 5
1/27/2015
Everyone was nice. Everything happened so fast. 10 minutes to drop off the car five minutes to pick it up. Adjuster inspection and rental car all in the same facility. All paperwork filled out, in advance. I'm so impressed. And the workmanship? Unbelievable. It's like the accident never happened. Thank you for a great experience.
Basil C.
Vehicle Make : Jeep
5 out of 5
1/26/2015
I was very happy with the service, frequent updates on my car, and friendly attitudes of the workers there.
William J.
Vehicle Make : Mercedes
4 out of 5
1/26/2015
The car was finished 24 hours before the estimated time. Now, that is super efficient! Two days after the car was picked up we could not open the rear driver's side door. I just returned from getting it fixed while I waited. It took less than an hour and the fellow who brought it to the front was really congenial. Everyone acted as true professionals.
Peyton J.
Vehicle Make : Ford
4 out of 5
1/26/2015
Would definitely come back if needed

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