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What should I ask the insurance adjuster about my auto body repair in South Pasadena CA?

What should I ask the insurance adjuster about my auto body repair in South Pasadena CA?



My car was rear ended last night while traveling at highway speeds in South Pasadena CA. The car is a 2013 Hyundai Elantra with fairly low mileage. I don't know much about cars but both quarter panels are damage and I know that the rear driver side door no longer opens. The trunk did open but does not appear to be sitting right on the car. The car is currently at a tow yard and will be taken to a South Pasadena California auto body shop and examined by am insurance adjustor. I'm just wondering what I should ask the adjuster to look for as far as ensuring that the car is safe to repair.



Insurance adjuster in South Pasadena CA




Your auto body repair shop estimator at whatever body shop in South Pasadena California that you take your car to should write an accurate estimate to repair all the car accident damage. It is the job of your insurance adjuster to determine if the insurance company feels the auto body repair shop estimate is accurate, and is enough to fix the damage. The adjuster will then determine if your car is going to be deemed repairable, or if he will declare the car to be a total loss.


If you doubt the estimate is accurate you can have an auto body shop in South Pasadena California of your choice give you an estimate as well. Seeing that your car is fairly new, most insurance companies will recommend that you use a body shop in South Pasadena is on their direct repair program, however you do not have to use that auto body shop to fix your car.  Any reputable auto body shop in South Pasadena can repair your car for you if it's still repairable, but they might have to abide by the guidelines of your insurance company.


Assuming the car is deemed repairable and the adjuster ok’s the repair estimate, ask for a rental vehicle if you have rental reimbursement coverage, and ask for how long your policy will cover the rental car costs. When you drop off your car for repair at the body shop, a rental car should be provided for you while your vehicle is in the shop to alleviate more hassles of being without a vehicle.


Ask your Insurance adjuster if the policy will cover the use of OEM parts in the repair vs. salvage yard, or aftermarket parts. The preferred repairs will always be made with OEM parts even though they are more expensive.


You could also ask the insurance adjuster about filing a diminished values claim for your car since it is a new car and this repair will significantly lower the resale value. You might get some push back from your insurance adjuster.

Once you pick up your vehicle, thoroughly inspect it, do NOT take it if it is not repaired to your satisfaction, and let the Auto Body Manager know if any flaws that are not right. Check for paint match, and paint quality. I usually check closely for overspray or runs and sags in the paint. Also check for sanding marks under the paint that might be hard to notice at first.

Since your car was involved in an accident and will never be new again but skilled technicians can get it pretty darn close to it. DON'T cut corners and take it to a questionable auto body shop in South Pasadena, or you might regret it in the long run.


If you need the services of an auto body repair shop in South Pasadena California, we would always be happy to give you an auto body repair estimate at our shop here at Marco’s collision Center South Pasadena, CA.

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