I know it is at no fault of Service King due to the part being on back order and I appreciate Patrick keeping me informed but the process took way too long and my car doesn't sound 100%.
Everyone I encounter at SERVICE KING MONTEREY PARK were very courteous and friendly. The professionalism was top notch. The updates on my vehicle repair were very welcoming and the time frame in which my vehicle was done and turned over to me was satisfying.
I'm very happy with all the work done on my vehicle and the timely manner my vehicle was repair was exceptional.
I am 100 percent satisfied with the service
Hey it's Isaiah with the bmw I took my car out for a night drive to see how everything was. I'm getting a really bad squeaking sound coming from the belt it progressively got worse as I came home and there was some leaking near the belt. If you could give me a call tmr to figure some things out
Thank so much for the friendly service, staff was amazing. Special thanks to Patrick
Awesome work friendly staff good customer service
I had the back bumper replaced on my classic thunderbird. The job was a simple one but the fit of the new parts looks awful. I chose Service King because it was recommended by a friend but I’m not happy.
Thank you, excellent service.
I was very satisfied with service king. They fix my car very quick and the people that work there were very friendly and helpful which made my experience great. I’m very appreciative
Great service, always answering my questions and responding the phone, awesome customer service
Have only had the car a few hours and only driven it a few minutes. I can better answer tomorrow or the next day. So far so good!!!????
The guy John who did my estimate was ok. When I brought my car in for repair after I got the ok from my insurance, Patrick took care of me because John went on vacation. Patrick was fantastic! He took care of my car concerns when the estimate did not identify my concerns. Patrick called my insurance again and took care of the matter. I greatly appreciate his follow up and dedication. The car was finished in a timely manor and I greatly appreciated the text update. I also appreciated that I was able to speak to someone when I called. The front desk was friendly and patient. I would highly recommend this place and I would personally come back. Thank you for your great customer service!
Great customer service i will definitely recommend a friend! Thx
I wished I could’ve had the complete repair of my car but what I wanted to spend on a 12 yo car was done completely to my satisfaction. The staff was friendly and repeated what was to be done as I had explained for my car.
John is very nice to take care my repair. My car is clean and neat after repair. I am very satisfied for this experience.