The New Lenox location and Justin were very professional, great with communication. Repairs were complete on time and done well
Loved the daily updates. Left out any “wondering when my car will be ready” feeling!
Fast turnaround and excellent communication through out the repair. Staff is very friendly.
Would not change a thing . it was great ..
Very nice people environment excellence service even gotflowers good job crash champions
My car looks great and there was constant communication along the way.
This is the second time that I have used Crash Champions. Both times, our car was completed past the estimated completion date. It is difficult to plan a schedule in my household, with our jobs and commitments, when we are counting on something to be completed on a certain date and it continues to get pushed back. Overall, I believe the work is done well... however, this time when we got our car back, it was making a noise. The gentleman at the desk said our serpentine belt had gone bad and it's a coincidence it wasn't making the noise prior to us bringing our car in. So now I'm going to be without a car again, while I find someone to replace another part. It's unlikely we will be using Crash Champions in the future. I was disappointed in the entire process this time around.
Great people & great service. Justin was very helpful throughout the entire experience.
Jason was very helpful to us and accommodating throughout our experience. He was helpful to us in dealing with our insurance and made our experience wonderful!
Dustin was fantastic kept us up to date and service was woderful.
Thought they were on top of things and kept me updated constantly.
As a team you guys do a great job at Crash Champion ! I have been coming there for years and have always been treated with respect Keep up the good work !! Thank You Mr. Pott
Everyone was very helpful from front desk to technicians! Thank you!
This was our first experience with Crash Champions. We were impressed with the efficiency and speed with which the repair estimate went. Especially with having been a walk in customer. April, the receptionist and Jason Gagliardo were great first impressions Our car was repaired by the date we were told. We were surprised that it was washed and cleaned on the inside also!! Not to mention a bouquet if flowers. AND April and Jason have great friendly personalities. We left with positive feelings of Crash Chsmpions. Thank you.
The entire staff at the new Lenox location on Lincoln highway were amazing from start to finish. These guys don't get enough credit. Thank you again . They communicated throughout the whole process . Super friendly. I would totally recommend them in a heart beat. Job well done team!
Very polite and professional group of people.
Service and repairs were good ????
Everyone was so helpful. From scheduling to getting a rental it was all taken care of by the staff.