When my wife arrived home in her car, I found 4 lug nuts on the back seat. Yes, she drove home with only 6 of the 10 lug nuts on the rear axle. That probably also means the 3 in each wheel were not torqued properly for driving either. We're lucky nothing bad happened. I've bagged the 4 lug nuts, wiped down the dirt and grease off the rear seats and will take back on surface streets for Monday to have them reinstalled and properly torqued.
Excellent workmanship, great staff and timely delivery.
Thank you for taking care of my car. I appreciate it.
Thank you for the regular updates. I am happy to have my car back to looking like new again.
Professional from start to finish...Lee nailed it, thank you!
Every staff member was very professional
thanks you guys for everything from the bottom of my heart
Very professional, lee kept me informed all throughout, it went smooth, thanks!
Service was extremely quick without the compromise of quality! Mike’s Auto Body is and continues to be the best! Staff are extremely knowledgeable and works great with insurance claims and car rental!
I saw happy people working n always trying the best way to make it work just professionals thank you
Lee Morales handled my case in a very honest and professional manner throughout the entire time my car was in the shop. He answered all my questions, returned all my messages, and provided updates keeping me in the loop all the time.
The front desk staff were so kind and welcoming.
Overall, an excellent experience.
Great job on car, I just wish my lights matched
I appreciate how responsive, kind, informative and professional this whole experience was. Thank you!
The whole team made sure I was taken care of as well as made sure I was updated along the way. Quick fast and great service!
Your system for sharing information is excellent ! Our car was finished early and it looks great.
Did a great job and finished on time. Looks good as new. Thank you.
I came in without an insurance claim and just needed a liner replaced. But due to an earlier accident it seemed impossible to repair it correctl. Yet Mike's auto body handled my problem and made sure it was fixed properly so the front bumper wouldn't drag down and pull the liner out. But Mike and Sean made sure that it was fixed correctly. I appreciate both of then, this process was a lot easier because of the whole team at Mike's auto body shop.
Easy to work with, car looks great