They were awesome. Everything went so smooth. I never expected it to go so smooth. They went above and beyond and even cleaned my car. I was very impressed and will recommend them to anyone.
I told the person writing the estimate that the paint job was a single stage paint. She or noone else said that was a problem and was written down in the notes of the estimate. I pick the car up and immediately see a clear coat on the vehicle. Only then did they tell me that they only use water bourne paints. It does not match the rest of the vehicle. Although the body work is perfect, the lack of communication on paint selection is unacceptable and should be rectified. The manager made the excuse that the car is too old and she said she wouldn't of accepted the repair if she would of known before it was dropped off. That's confusing...I made the estimate on veterans day 2018 and dropped the car off on January 7th 2019. There was plenty of time for a manager to determine whether or not they wanted to do the work or not.
After picking up my car I found the motorized left side view mirror no longer works. I will be bringing it back on Monday.
I think you all do great work
Great job wonderful people
Abrams did a great job and finished the work quickly as well.
My radio was not working when I picked my truck up they changed furs said radio was blown by hooking up jumper box by abra
One could not asked for more friendly,helpful and concerned people than Bree and Tammy. THANK YOU FOR YOUR KIND CONSIDERATIONS!
Everyone was very friendly and the work was very satisfactory; but I was very disappointed about the overall appearance of my car being cleaned up when I got it back. I have used Abra before and my car was cleaned like it had been detailed. Thcar looked as if it had been run through a cheap car wash. The wheels had not been roughed and very dirty. I even vacuythe rental and head the rental cleaned before turning it back in to Enterprise. I had to take my car and have it cleaned and personally armoraled the wheels as clean the chrome part. There was bug debris on the bumpers and the windows were not clean. I was told that it would be cleaned up good before I picked it up. Someone should have gone over this before I picked the car up. This has never happened with Abra before. I should have looked closer with someone before I left.
Athena Lavender did a great job through the whole process.
Great people to work with.
Vehicle Make : Mitsubishi
Everything was great and on time i love the people there especially me Elaine she rocks!!!! Bree is very friendly and helpful as well...i don’t remember the lady’s name that released my car too me she was awesome too!
Thank you for doing a great job
They were very diligent in keeping me informed of the progress of my repairs. Very professional.I appreciated that.
Friendly staff. Needed my car back by Monday and they came through for me.
car looks brand new, clean inside and out, faster than expected repair time, great job
Vehicle Make : Volkswagen
Elaine was amazing and I appreciated being kept in the loop on everything! Thanks!!