Fantastic manager and receptionist! Each person we encountered was very friendly and helpful. Everything was communicated clearly and delivered as promised. Hopefully we won't need to go back but if we do will definetly use again in the future!
Excellent job done on time. Thank you.
And my car was detailed and cleaned so well! Waukegan Abra is the absolute best!
Fast service very professional. Could not asked for more????
My car died on the side of the road while driving my car for the first time after getting it back.
Car looks good, it took only one more day than promised but looks good
Very professional. Customer service was remarkable. My vehicle was completed in a timely manner. ABRA even sent me frequent updates about the status of my car. They made sure that I was completely satisfied and was very knowledgeable about how to fix it. My car looks brand new! I am in love. I will most certainly recommend the body shop ABRA to everyone I know.
Friendly, fast, and knowledge! Great job!
You do a nice job keeping us informed on the cars progress and helped restore it to its original condition
The staff was great. I got my truck back looking like nothing had happened.
Fantastic as usual service always great
Everyone was very friendly and my truck was done on time
Great customer service! Love how fast the procces was.
Good job on the fast repairs
Very satisfied and everyone very friendly. THANK YOU
All persons including a couple of employees who were very professional and helpful. I applaud all starting with the receptionist. I rate all triple AAA plus 10. Keep up the outstanding work. I will pass on my experience to my friends. And continue the outstanding work. Thank all involved .
It was a tedious job but the crew was able to fo it. It kept me from having to re-paint my entire vehicle.
Great service, I recommend ABRA to everybody.
I was really impressed with the service that I received from the Waukegan location.
Fabulous service and excellent work!
Great work and solid communication!
They exceeded my expectations in speed and quality of service.
Very nice work done. Also very fast and prompt.
Vehicle Make : Volkswagen
Team was very knowledgeable and timely with the repair
Loved the personal attention we received!
Vehicle Make : Mitsubishi
Excellent, efficient and complete.
Steve! MVP! So kind and reassuring. Sounds like he really enjoys what he does and he's good at it.
Everyone was very nice and work was perfect . Also truck was ready when I expected it. Also a please to work with you guys
Great friendly and helpful
They were all so great and my car was fixed in a day!!! Great staff!!!
Everyone was very helpful and knowledgable. Recommend to all to come here!
Thank you so very much for repairing my car. You are all kind and very knowledgeable. Your work is superior, and I will be bringing my car back in during the month of August to have additional work completed.
What started as a nightmare my car being damaged ABRA turned around for me. They made sure everything was taken care of and they kept updating me throughout the process it took a little longer than expected but I got handed a brand new car I am very happy with the results
Quick and staff was more than helpful and kind
I WILL HIGHLY RECOMMEND ABRA TO MY FRIENDS .THE SERVICE WAS TOP SHELF !!! BRAVISSIMO !!!!
Very happy with the way the car was repair
Very prompt assessment of damage and initiation of repairs. Excellent communication throughout the estimate and repair process. Ultimately, great quality of repair.
Jeff was awesome to deal with in making all of the arrangements! The repair was done in a very timely fashion and we were excited to get our car back so quickly!
Best shop around . And Jeff was very knowledgeable and exatramly helpful
I will be recommending others to use your shop
Jeff and his team went over and above our expectations when they fixed our Rav4. They were friendly, efficient and their quality was supurb. I will definitely recommend to any of my friends who are looking for a great auto body shop. Well done!
Everyone was accommodating and friendly.
Steve at the Waukegan store was extremely professional and informative. He took care of everything.
Representatives were honest and professional. I have been a customer of theirs for many years.
Jeff was very helpful and friendly. We received the car back in great condition. We were very happy! The job that was done exceeded our expectations. The car looks great now.
the team is a high quality work environment and they know what the customer needs
Amazingly fast and great friendly service.
They did everything great they kept me inform with my vehicle and I was very satisfied with them and I would recommend them to anybody who have issues with there vehicle
Perfect! Did a good job. Thankyou.
I really want to thank you guys for the speedy service and great job.
strat off by saying they did good job on the repair but one complaint I have is the over spray on the rest of my car.
Very satisfied with the job and the customer service. Highly recommended!!!! Thanks much:)
Very friendly staff. No issues with the work. The team went above and beyond on the repairs in a timely fashion.
Can you put a door handle on a Camry I have the part. How much.
We were treated with courtesy and kindness at each step of the process. We were continually. Up dated. The service team was great.
The personal care provided my family is much appreciated!
This Abra auto body location did good work on my vehicle but they need to work more on customer service and people skills. I felt very uncomfortable and very unwelcome by the two men that were there in the office if I'm paying for a service I should be treated better than I was treated. Would not recommend this body shop just for the simple fact their people skills ****!!!!!
Quality work done thank you guys!
The communication was great. I had someone call me to get my repair scheduled. And I received text messages for updates on my car throughout the process. When the car was complete I received a phone call from the shop.
Great place to have your car fixed
Very professional, extremely kind and I am completely satisfied with my car. I would definitely recommend ABRA.
Absolutely! Best, most professional service I've ever experienced. And my car was done in no time at all. The absolute best.
Excellent work, my car looked brand new!
Very good experience, professional work and would recommend to anyone in need of your services.
This was not our first experience. Have always been satisfied with their work. Have recommended them to others.
Vehicle Make : Volkswagen
This is the second time I have brought my car to them and again they did a fantastic job.
Excellent service and customer support. By far the best experience I've ever had dealing with autobody services.
Very friendly and helpful staff that I intereacted with upon bringing my car to the Waukegan, Il. Location. Seems as if they did a great job repairing my vehicle.
Have always been happy wIth them. Great customer service. Live working with Jeff.
Excellent service, fast and great quality. Drawn in by the fish when it was Central so was a little bummed the fish was gone but same great people at the Waukegan shop so all is good.
Great service. Repair done in a timely manner. Car was washed also. Great work
Vehicle Make : Volkswagen
As always, we were very pleased with your friendly sevice and excellent work.
The Abra team in Waukegan was incredible to work with. They were responsive and effective in their communication and work. I will definitely be returning there for future work. Thank you.
Great customer service. I felt like a valued patron
My car looks great. Work was completed as promised. I will definitely refer friends and family to this Abra location.
Everyone was incredibly kind and made sure we were comfortable during and with the whole process. I felt like we were explained in detail what was being done. I felt our feelings and safety were most important.
Jeff handled everything! I didn't have to do anything but drop off my car and pick it up when it was finished. Great service!
Jeff and Steve are very good. Very satisfied.
The job was done quickly.
Good job done in a timely manner!
Jeff and his team are great!!! They get things done right the first time
The service and staff were top notch. Thanks for the quick fix and fair price.
The overall experience from the initial paperwork to the completed repairs was great! The staff was extremely professional and most of all my car was repaired and "cleaned" within 24 hours! I was so surprised to see my vehicle's interior was also cleaned.
I hope I never have any further auto body damage but if I do I will for sure return to Abra Autobody!
My car was ready well before I thought it would be. I am very satisfied with the services I received from ABRA, and if ever I needed something else done I would go here.
On the outside my car looked excellent. But about two hours after I left the shop is when my car started over heating. There was a leak in one of the tube in the engine which I believe to have been leading from the radiator to the engine.
Wonderful experience with the staff while my minivan was being repaired. Wonderful.Courteous and patient.
Great workmanship. Competitive pricing. Excellent customer service by the friendly staff. Especially Jeff.
Did a very good job and appreciated the help with deductible
I was very pleased with the excellent speedy service with a smile I'm teuely pleased and will recommend your business to my friends
I was very pleased with all the employees at the Waukegan location!
My car was repaired just like it was brand new again! The staff are both professional and inviting. It was a pleasure having my car repaired here.
Great customer service Jeff and Jeanette really did a fantastic job I would definitely recommend cover autobody to all my friends and family
Very good service! We are so pleased with the repairs, the cleanliness of the facility, the friendliness. The car was ready right on time! Thank you!
The turnaround was amazing. Great job with customer service and helping out husband's mistake previously and buffing it out and at last minute!
Real happy that they went out of there way to make sure I was satisfied with the way my car looked.
Things couldn't have been better.
Abra made sure the car was fixed to perfection. The staff was readily available to answer any questions and worked very quickly with the insurance company. The text messages updates were prompt and a helpful update.
Awesome work. No complaints whatsoever
I was deeply satisfied with the service provided and the really quick turnaround. Thanks again!
They did a Great job on fix my car.
Very business and professional and most importantly they delivered. No empty promises. Thank you very much.
Very good work guys thank you for your good job
Great response, quik scheduling and love the txting of status :)
Jeff and his team did great. We will be back if we have another accident.
Everyone was lovely and went the extra mile to make sure all my needs were met... AWESOME TEAM IN WAUKEGAN
Staff was great and my car was left like new :) I was very happy with the results and the very short time it took for me to get my car back!
Jeep looks great.
Good customer service!
Excellent service and a great finished product.
Awesome customer service they communicatied via phone and text thru my entire repair experience. I loved it But I LOVED.MY SUZUKI BETTER AWESOME JOB
As discussed this morning, I think this is the fifth car I've brought in for repairs and have always been very satisfied. No one can ever tell there was any damage to the car, although some might think the owner is ( ;) ). Everyone is very friendly and nice to deal with. Will never go anywhere else.
Great customer service, car ready quick, and ease of payment.