I was previously a customer of your competitor but the customer service and quality work were exemplary and reflect true craftsmanship and customer service. Thanks!
Everyone was very friendly and informative! The office area was clean, inviting with coffee and hot chocolate offered.
Great customer service! I can't even tell that my van was in an accident. Spreading the word that this is the place to go. Thank you!
Thank you for the pride you took in repairing my vehicle, the staff at Shelton was great from the top down. Thank you
Since we've been driving the vehicle some things need brought to your attention. Thaks
Outstanding in all areas! Just got a call from them where I must have made an error. Again, outstanding in all areas!
The people were all wonderful to deal with, kind and courteous, which is rare these days. You made a bad situation much easier to deal with. Thank You All.
Excellent workmanship, love you guys. Thanks for all your hard work. Everyone one of you.
Vehicle Make : Volkswagen
Very friendly and knowledge staff.
Excellent workmanship and customer service
Great communication! Thanks again for job well done!
The Shelton team is amazing. The work they do is alway thorough and impressive.
Yes. They kept me informed and one would never know it was damaged. The car was very clean. Everything runs well.
Superb quality and attention to customer.
It was great experience, friendly and nice staff. Even the owner come over and spoke to us to ensure we had a positive experience. Overall we are thinking of moving our regular automotive care to Shelton.
Thank you the Hill Family
Looks great, experience at Shelto was awesome as usual. Thanks
Great experience as always.
You have always been available when I wanted the job done. You were recommended by my daughter. She gave me very good advice. Hopefully I won't need you anymore, but if I do, you will do the work for me. Thank you!
Although the overall auto repair was an inconvenience in my schedule (the actual vehicle accident), the staff ensured their assistance was above and beyond to alleviate any further inconveniences. The actual repair time was less than estimated which was appreciated. The repair work was top notch quality. I will definitely return in the future, if needed and share my experiences with friends and coworkers. Keep up the great work and assistance for your customers, it's appreciated.
Exemplary Customer Service
I am more than satisfied with the whole experience. I would gladly recommend Sheldon to anyone that asks!
They were very helpful and easy to work with. Thanks!
The vehicle looked great when I picked it up. I really appreciated the complimentary 3 day rental car; that was the final decision maker when choosing Shelton. The staff was very helpful. Kim was always polite and informative when we talked. The location and building presentation was fantastic. The clean look and modern architecture have a strong perception of professionalism. The automated text notifications were also a nice touch. I enjoyed the periodic updates from text messages; they seemed unintrusive and informative. The quoting process went fast and was accurate. Streamless integration with USAA and payments to Shelton. Excellent! My overall experience was a 10 out of 10. It's very depressing to damage a BRAND NEW truck! Shelton's fantastic customer service, presentable location, and quality of work made the devastating feelings disappear.
Kept me updated on when the work would be complete and the car ready for pick-up.
Great job on my jeep. Although it's an older car (2005) it looked like a 'new' car when we picked it up. As usual, another job well done. From my first contact with the lady at the front desk, to the text updates and of course the excellent job by the expert technicians it was a very positive experience and outcome. Thanks everyone
So far anyway. Havent seen the car
Fast work, and my passenger inner fender looks brand new! I love it!
Looks like a great job. Very courteous and professional.
Wonderful job. The repairs are so good you can't even tell anything happened to the car. They also detailed it and cleaned it so well my car looked brand new. They were very couteous and kept us in the loop on the status of the repairs. Great job, will certainly refer them to my friends and family.
I was very impressed with the treatment I received. It was very much appreciated during a very stressful time. Thanks so much.
I feel from when I first brought my car in for an estimate till I got my car back , Shelton Collision Repair done an outstanding job. Everyone I met was a pleasure to talk with and made me feel welcome. I will recommend Shelton to everyone I know.
My repair was competed quickly. When I received my car back it had been cleaned and vaccumed. The staff were very nice and accommodating.
The experience was amazing!
Loved the updates along the way. Office staff were very professional and friendly. Work done sooner than expected and that was helpful to my schedule.
Great job done in a timely manner
I have never been more satisfied with a company EVER! Thank you so much for taking such good care of my truck and getting it back to new. And on top of that thank you for washing and cleaning it!! Amazing service!!!!
Excellent service and staff. I was kept in the loop on a continuous basis. I know exactly what was happening on the progress of repairs. My car looked great when finished.
Shelton is a great place to get your vehicle's body work done. Everyone is cordial, friendly, and engaging. Their work is top notch and they keep you informed with periodic updates.
Shelton's ALWAYS does an outstanding job and this was no different. We have used them for many years and still would recommend them to anyone. Five star service!
Truck looks great!!!! Very pleased. Very fast service and good communication.
Excellent service and super friendly staff!! Thanks!!
Friendly thorough and fast. Kept me updated Very knowledgable and great customer service
Excellent service car repairs looked awesome. Very happy with service.
Outstanding service, facility, and ahead if schedule really appreciate it!
The updates were awesome as well!
Good communication, I knew what to expect and when. It was nice to have the rental car taken care of for me (one less thing for me to do). Staff was Informative and knowledgable. Most importantly my car looks perfect.
Appreciate Shelton's friendly and professional service.
Our claim was through USAA so we're very pleased with the convenience and promptness of the way the claim was handled. Will recommend them to anyone who has claim needs.
My car was repaired by the estimated time. Great service was given and I appreciated the updates.
Outstanding repair overall... could not have been happier with the daily updates. Thanks again for a job well done!
Vehicle Make : Land Rover
Everyone was very helpful and polite! Kenny went out of his way to assist as much as possible.
The employees were very helpful and extremely nice. The work was excellent and was done way ahead of schedule.
Thank you for the excellent communication on the repair process while our car was in for repair. We really appreciate all the hard work and attention to detail. Having our car returned to us with excellent work and an added bonus of clean car inside and out was amazing! Can't thank you enough. If the time comes that we need repair again, Sheltons will be our choice and we will recommend to anyone needing repair. Thank you!
You guys are the best ever an did such a great job on our car.
It looks BEAUTIFUL! Thank you so much for caring as much as we do as to how our vehicle looks.
Thank you guys for your hard work, I am completely satisfied with my Tahoe and on how fast you completed the job.