The person at the counter was very good. She kept me informed of what was going on and seemed very interested in insuring my experience was a good one.
I am completely satisfied with the finished job. However, the wrong part was ordered causing delays. Also the individual at the front desk did not represent your customer service claims.
DJ was very helpful in resolving all of the issues I had when I finally made him aware of my frustrations.
I would be happy to discuss this with someone but there is nothing to be done at this point. DJ took care of it and I have my truck back looking as thought the deer never ran into me.
The people were really nice and made the process easy.
Although the repairs were done very well, we were hoping that the paint would match better. We do know how difficult it is to match metallic paints so it wasn't a surprise that the new paint was a little darker. Thank you for your professionalism.
Process was smooth and easy. Glad I made the right choice coming to Maguires.
The repaired area looks fantastic. Thanks for a great job!
Outstanding Job and Service, Thank You
I was told via phone a month ago that the light area of spoiler would get fixed.
Then today I was told they tried to find a light
replacement only today and they missed getting one
by a short period of time. If they knew they had to teplace it why
Wait till the ladt minute to try to secure one?
Now I left the shop being told they would try to potentially find a
The rest of the job went well.
DJ and Marge were outstanding. After hitting a deer and needing to return to Wisconsin, the McGuire team came through for us in a major way. The car was first available to McGuire on Tuesday and by Friday it was repaired and ready to go. We were amazed. We are grateful for the extra effort it took to get the job done on such a short schedule. That is why we are completely satisfied with McGuire Chevrolet. Our thanks to each and every person that contributed to getting our car back on the road.
DJ was the greatest. Went above and beyond to make sure we were happy
The truck looks amazing!!
A job well done. Thank you!
Automated email updates are cumbersome and somewhat misleading. Estimates on completion time were more accurate (and informative) when delivered by phone.
When I showed up to pick up the vehicle I witnessed the crew drive the truck from one bay across the lot to another bay while dragging my spare tire cable from underneath the truck. The alignment was off so bad that I have to hold my steering wheel at 11 o'clock to go straight. I have to come all the way back on Wed to have it re-aligned. I will NOT use this facility again.
Very professional and complete.
Great friendly service, really like the folks in ford body shop.
The repairs made to the car where excellent. But during the repair there was damage( puncher) to the leather on the drivers seat. This should have been brought to are attention.
Since I already have replied to the delivery email stating that I have not gotten my truck returned it makes no sense to again display my displeasure with Maguire having my vehicle for more than a month and promising various return dates that are not met. Therefore you keep the truck and I will cancel making payments as I cannot trust any future expected return date.
Great customer service, and the repairs look as good as when my car was new