Took longer than expected, the body shop guy John was very rude. And the boy work wasn’t don’t properly.
Thanks for your service. God bless
Thanks to John and all who worked on my truck. They did a great job.
Does seems like a proper check of what was taken apart and replaced or put back was done....easily saw a blunder while picking up the car and found another after reaching home. Will definitely have to bring the car back.
beautiful job but theres some black spray paint or some other substance on the white fender and I am sure its something that can be removed rather quickly and will inquire about it. John, the estimator is very very nice, and helped me out a lot with flexable scheduling.
Pick up was very unprofessional and my expectations at the cashiers office was not well coordinated
Took too long. Car heat is acting up. Some fan in the car keeps running after I turn it off. It wasn't doing that before
Thanks to the body shop for their great work and thanks for the updates. Sure to think of Younger Nissan in the future!
Easy process from start to finish.
Thanks to John for comming in on Saturday so I could drop off my car.
The repair job was fantastic.
Everybody did a really good job making sure when I get my car back it drove and looked the same as it did before I wrecked it. Everything was done 100% and I'm really happy with how it turned out, thank you guys.
As always, Younger Nissan has exceeded my expectations. Everyone from the showroom staff to collision center Manager went above and beyond to ensure I had a wonderful experience. ****Boston has again gone above and beyond to make my experience exceptional. Customer service is clearly their priority,
and it shows. I will only bring my car to Younger and I will only buy my next car from Younger. Hands down, best dealership I have ever encountered. Thank you Younger!
Work not completely performed to my satisfaction. Old parts were left inside the car, newly replaced body parts already have scratches. The worst was when I came to pick up my car. Cashier simply took my money, gave me my key and that was it. I walked the entire length of the dealership parking lot looking for my car. Compared to when I bought the car at Younger, which was a completely different experience, this one, not so much.
Too many emails, body panels were not lined up when I looked at it, told there was a quality control inspection, rushed to line up one seam made another poor- the car has under 5,000 miles on it and I just compared to the other side. Greasy areas on windows and trim above repair, car not clean.
Did not do a good job on cleaning the back car mats but they did the front
Everything was fast and smooth
The team at Younger Nissan was great. They exceeded my expectations and completed my repairs way ahead os schedule and kept me post as progress was made.
Bill Sprague responded to my emails and phone call very effectively.
The online (carwize) updates were helpful,although I had one problem and have one suggestion. The link to carwise in the first and all the later automated emails was a broken link, but through an email from Bill, I was able to get in. I have one suggestion for the carwise site. It was not possibe to print out the graphic information about the estimate. It would be useful to be able to have documentation keep in my files for later.
The car looks great. It might be worth reaching our after I've had more of chance to drive it, for my opinion of the condition of the car.