Vehicle Make : Volkswagen
I asked for an estimate, but was told one couldn't be provided because too much work needed to be done to complete the estimate and I needed to have the work done at Sears without an estimate first or go elsewhere. Once the work was started, communication was good and car was finished on time. The process in the beginning was not satisfactory.
Made everything super easy and convenient. Thank you for having a rental car ready for me to go right when I dropped off the car. Everyone was friendly and helpful.
Onetime delivrey and outstanding job. Thanks for getting our new vehicle back to normal appearance.
Fantastic work. Thanks - will recommend you going forward. My shop is imola and they recommended that I use you guys for collision. I wasn't disappointed. Thanks again!
The best friendly and helpful people ever!
Thanks for the extra touch up paint. That was great.
I'm out of town & have been very happy with the communication with Dave. Thank you
The job was completed quickly and looks as good as it did when the car was new.
Thank you for a job well done .Dave Elrod
Should have washed and cleaned car before return
Great Job! Looks like new. Appreciated the text updates and phone calls about
the progress. Having Sears work directly with USAA made the experience very smooth and stress free.
Please don't call. Before insisting nothing is wrong please make sure and take it in to get a diagnosis in case it really was an issue because of assumptions. While doing diag have them check everything. It just causes doubt and concern.
My vehicle was clean and was looking like it was brand new. Great customer service.
Thank you very much to the entire team that worked on our car. It looks good as new if not better. And the office staff was amazing to work with. Thanks again. We really appreciate your hard work!
Body Shop Recommended Dealers