Staff were very responsive and attentive . There were many text message follow ups. Hats off especially to Mike the receptionist an Alba. I would return in the future
The people make any business, that being said this is a GREAT business! Thank you to everyone involved in fixing my car, and restoring my faith in a actual wholesome family style business. God bless and I wish you all much success.
Representative I did forget her name but she assisted me well and did a great job and kept me informed the whole while I give her 10 Stars
My car was repaired and rerun to me in a timely matter. The staff was awesome. This was my first time carrying my car to Abra. Any future repairs I need I certainly will be back. Awesome!!!
I was impressed with the speed and courteous sevice, including flexible schedulung for drop off and pick up
They are great with customers
AWESOME customer service! The staff were very friendly and helpful and made me feel comfortable leaving my car in their care!
Your team did great. You were able to fit me in the very next day, after I called for service. The turn-around time of my vehicle was faster than I expected. I appreciated the text updates. Finally, my vehicle was returned to me cleaner than when I dropped it off!
I really appreciated the communication and daily updates. I will definitely recommend you to friends and family.
Very pleased with the work that was done and everyone was very polite and professional
Everyone was so kind and thoughtful. Kept me up to date everyday about where my car was in the repair process. The repair itself, PERFECT! I can’t even tell it was hit. Thank you so much for your professionalism and expertise.
It meant a lot to me that the team made the effort to repair both sides of my bumper at no extra cost. I was very satisfied with the result of the repairs.
The work done for the repair looked amazing, but the other side of the car not damaged by the accident looks and feels like a chalky film was left on car surface including the windows. I returned to body shop for estimate how much buffing the other side would cost, I was told they don’t do that kind of detailing but would be provided the name of detailer I could take the car to, but the body shop employee never produced the business card of who he suggested, and then really just disappeared leaving me in waiting room.
Excellent job and service! Thankyou.
Everyone was great, kept me updated and were extremely friendly! This is the 2nd time I’ve used them and have been completely satisfied both times.
Car was not ready when promised. Also fender is not really complete. And headlights problems.
Hernan Herrera and his team were awesome! They were very friendly and professional. I had no doubts that the service of my vehicle would be outstanding after interacting with them during my initial appointment. The length of time it took to complete services on my vehicle was sooner than expected compared to the length estimated by my insurance company. I will most definitely recommend this collision shop.