It was faster than I expected and communication was thorough!
Didn't expect my car to be cleaned and it was a nice surprise. It was so clean that I felt I wasn't in the right car. Thank you!
This was my first time having to get my car fixed and the team at Abra made me feel comfortable and answered any questions I had with patience. The service was quick and they did a great job of going over all the repairs with me. They went above and beyond in customer service and even picked me up when I asked for help, after being lost. I was blown away by their willingness to do this for me and very grateful! Thank you, thank you!!
They should have washed and waxed truck after paint repair. Like most collision repair places. They did a great job on repair but didn’t show any respect on the rest of vehicle. They blamed it on the area they are located is why it was so dirty. In acceptable they did have a garage.
Everyone involved was knowledgeable, courteous and helpful. Work was completed very quickly and it looks great too. Thanks!
Abra provided me with great customer service and quick response when I had questions about my vehicle. I received exceptional service from both brian and Jeremy. Communication was great. Not to mention my Jeep looked as good as new. :)
Brian was super nice and very helpful! They did a great job fixing the scratches on my car. 10/10
My car was filthy when we picked it up. I dropped it off clean, but it was returned very dirty. I’d appreciate at least returning it in the same gondition. Now I need to spend money to have the interior cleaned.
The repair shop was kind, friendly, and was easy to work with. They messaged us throughout the process and let us know all the possibilities about the car when I dropped it off. They went above and beyond when fixing up the car.
Awesome customer service & great repair work (completed early!).
Thanks for washing and vacuuming my car.
Vehicle Make : Volkswagen
Mike Humpstead is a great mechanic!
Very timely and thoroughly done job. Everyone was very accomadating and kind. Great experience!
My car was returned to me clean and beautiful, and looking even better than it did before the accident. Everything is functioning perfectly, too. Thanks so much for a worry-free and quality repair. -Elena (2005 Subaru Legacy Outback)
The service was excellent, Brian did a good job of explaining things to me, letting me know that everything that was done is covered as long as I own the car. He also buffed area that had residual stuff left back. Thank you
Experience was okay but really not great. Repair took 2 weeks, still waiting on a part, there was no back-up plan when the **** was delayed due to a predictable family event, and someone left a sticky used Starbucks cup in my cup holder (ewww). Generally people were friendly and quick to respond when I called, however.
Amazing Service, kept me informed very well every step of the way... And made life really easy during a busy time
All went very well :)