Very professional and helpful in handling claim
The paint looks like a brand new truck. I am concerned about the possible wind noise from the replacement door. I haven’t gotten the truck in the highway yet but I was doing about 65 and I could hear more wind noise that I used to hear.
I ordered an extra area to be fixed but Vincent forgot about it. When I picked up the car I asked why the second part of the repair wasn't done. The gentleman there fixed my problem right then and there. He kept me from being upset about the situation. So this gentleman saved me $169.00 by fixing the issue. So Vincent owes him for fixing my car.
Vince Answered all of my questions and concerns. He explained everything thoroughly that was completed on my Lexus. This Service King is probably the best I've ever been to and I appreciate them 100%.
Kept me advised of status and vehicle was repaired as required. Staff was helpful and very friendly. Would recommend...
Everyone was super friendly and helpful. We got our truck back and it started acting up again and Vince made sure we were taken care of.
When I got my car back it was dirty in the inside. My cloth seat was/is covered with spots that were not there and other parts of the interior are covered with some white substance (compound?). I have never gotten a car back from a body shop or service station before that was dirty. It was clean when I brought it in. Unfortunately it is a very busy week at work and I can’t take my car back to SK until next week, but I am not happy about that.
Communication was not very good.
Experienced great service.
Good service. Done the job so fast. I like it
Your repairs look fantastic. Thank you for the help.
Looks great! They even washed and detailed my car when they were finished!
The ROWLETT, TX location has great staff. Nicole and Vince kept me apprised of the status of my vehicle throughout the repair process. Work finished when promised.
I appreciate the help delivering my vehicle to me. After having surgery I couldn’t drive. Thank you!
Everything was done professionally
Aris did an amazing job. He was very professional and kind. Nicole was very nice too and helpful. I would definitely recommend the rowlett service king
One week has passed since I delivered my car to your location near my home. Meadow and royal. It was moved to another location losing one full day. Then no word. I called yesterday to get some kind of report. I was told car was still I worked on while new facility was seeking more insurance as they found more damage. So as of yesterday nothing done and no word when I will get my car. I have rent car which I do not like to drive. I am very unhappy with service king lack of communication between shops and with me.
Yes my vehicle was repaired and cleaned up very nicely Vincent kept me in touch looks very nice