I looked at a dozen different options, both in my county (Mendocino) and Santa Rosa. Cline was the only one that sounded very professional and knowledgeable on dealing with my Toyota Tundra CrewMax bumper and side panel damage along with my insurance company. (my drive was a little over two hours one way) They made it very easy to get picked up and taken to a pleasant rental car service that they use. These guys take pride in their work and want you to be 100% satisfied. You can tell this from the minute you walk in the door and talk with Joe, until the moment you leave in your professionally fixed auto. It's interesting when you find a place that does such great work you'll for sure use, but hope you never have to. Actually, non body work stuff is also professionaly available. I'll be having my bad **** Fab Four heavy duty Front bumper installed by them because they did such a great job on the rear bumper install. Thanks to the Cline Crew.
Awesome, ultra-professional job, once again!
Joe is a pleasure to work with, as usual.
Couldn't be more satisfied with the overall experience, including the awesome new coffee creamers.
Keep up the great customer service!
Priceless Transport Care
As the button said, completely satisfied. I have already recommended you to another person (in general, no wrecked car at the moment).
Joe, gave us estimates for the repairs AND handled the insurance side. Very grateful for that. I love my auto insurance representative but not so much the claims reps as I always feel pressured by them even though these are the only claims we have submitted in the last 20 years. Joe took care of everything! Joe is professional, timely, accurate on the costs, personable and honest. Joe is very easy to work with. And our cars look great! The experience in blending the color of the paint and taking care of the damage is amazing. Our cars look new!
Just needs a good detail and window cleaning :-)
Cline is an amazing group of people, who care for others vehicles, as if they were their own. We would definitely refer our friends and family!
Your business is awesome, top to bottom! Thank you.
My company car was hit on a company trip to Los Angeles by an unknown party. When I returned home I needed to have it repaired and took it to several places for estimates, of the 3 places I took the car to Cline Collision was the friendliest and the best quote of them all. They kept me informed every step of the way on the repairs and finished the job when they said they would. The vehicle was like new and I am completely happy with the repairs. I will definitely recommend them to everyone for any repairs on their vehicles
I will be using Cline Collision Center for all of our auto body repair work. Top notch customer service. My 1997 BMW M3 looks brand new. Can't wait to have you do more restoration on the vehicle. Thanks.
Joe is awesome. Didn't miss one beat. Give him a raise!
The attention to detail is superb. The quality of workmanship is very professional.
Joe was great through the whole process. I was very happy with the finished product! I would recommend your company to anyone I know in the future. Thanks for the great work!!
Joe's experience and professionalism in working with the insurance company
and customer is outstanding! The quality of the work is also excellent. We recommend Cline Collision Center over any other shop.
Great job! Thanks to everyone from start to finish!
Can't ask for a better or quicker job. You guys exceeded my expectations. It looked like a Brand New Car again! Check out the feedback I left for you on YP.com (yellow pages) on your listing page.
Thanks again, your the best! Thanks to the technicians in the back that worked on my car, that i never met, you guys are the Best!!!
Joe gave me an outstanding customer service. ???? He is friendly, knowledgeable, approachable whenever I have a question. He is a great asset to your company.????????????
You guys made it so easy for me and the repair looked great. Thanks so much!
We are always happy with the work and customer service. Joe is always great to work with
I have never been anywhere to have work done on my car where I was treated so well. The customer services is excellent! Joe is great, he does everything he can to ensure that everything goes smoothly. They did a great job, and my car was actually ready to be picked up a day early. Thank you so much for all your help!
Job was perfect. Thanks again
I had no idea on what the processed on getting my car fixed looked at all. Joe was great, great at explaning the process. Always available to answer all questions. Clear communication!Very happy with how everything turned out, thank you!!
Thanks to Joe and his team for my car repair. I am very pleased with the end result and outstanding customer service. I really appreciate it and am so glad I did not go to a different body shop. I will definitely recommend Cline Collision to everyone I know.
Joe & Jason brought customer service to whole other level. They took care of me from day one and didn't stop until I drive off with my car, which came back in phenomenal condition. Thank you guys. I will use and refer you from here on out.
Very satisfying comfortable experience. Great to have Moses there made me feel even better having someone I knew and trusted. Thank you again for such a professional job. Christine
Cline collision is the best ever!!! My car was beautiful when I picked it up!!
great customer service and communication.It took a little longer than I expected but I'm pretty sure that was because of the insurance run a round. The truck looks great and we appreciate the nice work! Good job Cline!
Thanks for the good job my car looks like new and the customer service was the best
Service, in all aspects, totally exceeded my expectations once again! Thanks a bunch!! I have already started spreading the word for business!
Thanks so much for doing a great job on my vehicle! You guys were great! Thanks again Joe for making this lady happy. I'm very hard to please but you came through!
Immediate detailed quote was given on our initial drop-in visit. Sonnen Audi had highly recommended Cline Collision so we wanted work done here. Joe took over all communications with GEICO and arranged our rental car so we didn't have to do anything. That was a big deal! Joe was very professional at all times and kept us informed of progress of repairs. Finally, the result was beyond expectations.???? The car looks like a brand new car again. Very happy. Carole
Thanks for being so professional and technologically savvy! The text updates were great and so was being able to track the repair online.
I will never go anywhere else! You guys did an awesome job! I am so happy! Thank you!!
Repair was great. Service was great.
Wonderful job! Thank you so much! Very helpful and kind staff.
Great experience and the car looks fantastic! I couldn't ask for anything more. Joe definitely turned a bad situation into a wonderful experience and I'm excited about having a car that is in better condition than when I bought it. Great job Joe and CCC!
I wasn't sure where to bring my car, but after speaking with Joe Paz, he convinced me that Cline would repair my car and use quality parts. Cline did that and even fixed my car a day ahead of time so I could enjoy the next day, my birthday, without car hassles. Thank you, Debbie
Vehicle Make : Land Rover
From the beginning to the end, it has been a great experience during such a stressful time. Joe Paz really was on top of everything which took a lot of the stress off of me. As far as the end result, absolutely flawless. My vehicle came back as if it came off the show room. I have nothing but praises for Cline. Thank you for making this for a stressless experience. A big thank you to Joe!!!!
Thank you so much for making this situation so easy to deal with.
Cline was a referral from a friend. I am so happy I decided to try them! From the minute I got there, Joe was extremely helpful and explained all needed repairs in detail. He kept me updated all through the process; and delivered the car...good as new!! They have made a customer for life with me. I cannot recommend them highly enough!!
Very obvious that this business knows how best to take care of customers and make us feel important and valued. All of staff was great and Joe was outstanding. This great service and care reduced my stress from being in an accident tremendously. Will recommend to others any chance I get.
I came here for an estimate because last year I came in for an estimate on an older car and was referred to Paintless dent removal, which saved me over $1000. This experience was totally satisfactory throughout. Joe explained everything in terms that were understandable and kept me posted every step along the way. Your email updates are a great thing and Joe added some of his own updates to give me more details. The work done was excellent and it was a bonus to have the car cleaned so well inside and out. No one ever wants to have to go to a body shop, but if I ever need to again I will come to Cline.
Thanks to all,
Absolutely wonderful experience working with you. My car looks better than when I bought it and I will be sure to recommend you to everyone in need of repair of their vehicle!
Very thorough and I am very pleased with my experirnce
Cline Collision Center understands the words "Customer Satisfaction" in delivering exceptional service and automotive repair. They exceeded our expectations by a long stretch and would recommend them to anyone who is focused on their customers and not on themselves.
I'm still so thrilled with your great work every time I look at my car!!!
Excellent work guys thank you For your outstanding service
Excellent Customer Service, excellent work on repair, great guy(Joe) to work with.
The whole experience was great from start to finish. I needed a ride and was driven home to Sebastopol. My lights were a mess and they look as good as new. You guys even washed the car. Very happy with Joe and his customer service, he went all out to make you comfortable with the experience. Thank you for everything. Sincerely, Richard L
A small tree branch can do a lot of damage. Cline Collision Ctr made sure every detail was covered and worked very efficiently with our insurance company to repair our car to pristine condition.
Goog workmanship and friendly people
Unbelievable experience! I felt like they really cared about my car and keeping me updated very customer orientated
My car was completely restored, detailed, and returned as promised. Thank you cline! I really do appreciate the excellent workmanship and great customer service.
Great service and a very professional company. Would recommend to all.
Every staff member I met was very helpful, seemed concerned with my vehicle's condition, and was always very friendly.
The inspection was thorough, finding damage I had overlooked until it was shown to me. The whole process was explained to me as it went along, from the initial damage evaluation through the paperwork and repairs.
Excellent job - great technical work and superb customer service
My car looks even better than it did before the accident and the inside is super clean. I will gladly recommend you all to anyone that needs bodywork done.
Great overall experience. Joe did a terrific job with customer service
Joe, thank you for help with our repairs and all the people in the shop. The Tundra looks like new.
If we have any other work required you will see us!
The car looks great thanks for the good service. Mr.Kim.
My refurbished headlights look great and they are so much brighter! Thank you so much. Alana
All of the staff were friendly, helpful and knowledgeable. I was supported and encouraged along the way. Joe kept me informed during the whole process. And I was able to get my car 2 days before it was promised. I would definitely recommend Cline Collision and will do so from here on out. Cline has made a forever loyal customer.
The car looks great and the customer service was wonderful! I really appreciate Joe working with my schedule as well.
Vehicle Make : Volkswagen
Great job. Thank you!
My car was handled with care, and completed a head of schedule. I will definitely recommend to others!!!!
I loved my experience with Cline. The customer service was amazing. I loved the email correspondence and how I knew exactly what was going on all the time. Thank you so much. Joe Paz kept me up to date with everything and helped me so much. I would refer Cline to all my friends.
Thank you to everyone who helped fix my car. It looks amazing now! And it was completed earlier than expected. Great customer service. I will be sure to recommend Cline to friends and family! Thanks again !
Excellent work and absolutely superb customer service. Thank you!
Thanks to Joe for making the experience painless. I'll be a return customer if I need to have auto body work done again in the future.
From the guys in the shop to Joe in the front office, a job well done. Very satisfied. Thank you!
Beautiful job and great service
Thank you for a great job.
You were all very professional and made this process seamless and 'hassle free' as your slogan says. Thank you very much for the exceptional job done!
This has been my second time back to Cline Collision and they were even just as good as the first time I went. Nice office and very welcoming and friendly staff. No hassles with paperwork or my claim. Very efficient. I have already recommended them to several people.
Everyone was very nice my car is beautiful Mr Cline was very professional and cordial i will refer him Thank You!Victoria
Thanks so much to Jason and the entire crew at Cline Collision for doing such an excellent job repairing our GMC pickup.
Most efficient service, from updates, quality, friendly & mostly, genuine to customer. My car was repaired and cleaned with integrity & to a scale of 10! Would highly recommend Jason & staff!
My car looks amazing after being fixed, and both Jason, and Jessica were very personable, and informative. I wish Cline was also a regular auto shop so I could take my car there for whatever it needs!
From the time I walked in the door I was treated with smiles and courtesy. Very pleasant to work with and the job done on my car is fantastic. I will definitely recommend them.
Great service, start to finish . I decided to get work done there on a visit for an estimate , great place . You have a loyal customer in me.
Thanks for your help- looks great!
Wonderful customer service! Jessica and Jason were a great help!! I will be recommending Cline Collision to all my friends! Thank you so much my car is beautiful!!!
Such an awesome group! Jason, Jessica and Boston & Mom!
Excellent Repair! Excellent Service!
My car looks brand new. I think I will keep her. Thank you.
Thank you as usual for the outstanding, above and beyond job that you always do. I wouldn't recommend anyone else!
We are repeat customers and are very pleased with the work done in your shop. No complaints.
Totally satisfied with all steps of our experience. Courteous and professional service above and beyond our expectations. Job well done!! We will definitely recommend your services to anyone in need of body work. Thank you!
Couldn't be happier with the service and attention given to us and our car!!
Thank You so much..
Dan and Flo H
They did a great job on my car
Great Job from start to finish. Your detail person did an outstanding job! Thanks so much.
Great work, even better customer service!
Always great service and car looks awesome. Thanks cline.
This is my third time to work with your company and as usual I am completely satisfied with the work, the customer service I received and also to my surprise the detailing of my van inside and out is supurb. Your team returned my van back to me cleaner than when i first bought it. My thanks and appreciation for your effort and for the way you run your business. I am almost anxious for my next fender bender to occur so I can come back in and work with your team. Sincerely, Dan M
Awesome service and my car looks better than I expected!!!
Thank you so much
??Gretchen & Dan
Great service and fast! Amazing job!
Very nice people that delivered great customer service.
The repair damage more than met my expectations, I'm happy I did my business here at cline collision. My truck looks better than it did when I bought it and damage was fixed on the truck that I had no clue was even there! Thanks a lot for the very fair and great job guys!
Thank you for your wonderful customer service! My car looks new again and that makes me very happy. You're the best!
Cline Collision has always been so easy to work with and when I get my car back, it is perfect. Unfortunately I was in 2 accidents that were not my fault last year and Jason and Cline Collision has come through for me both times. Awesome Job!
Cline collision made the process fast and simple. I am very pleased with the work that was performed and especially how clean it was when I picked it up. Thanks again for the superior service
You folks made the whole process easy and efficient both at the "front end" and behind the scenes. I also appreciated the ability to chose how messages were communicated so I could elect for email updates while I was running around Christmas shopping and picking kids up at the airport. I wouldn't have retrieved a phone message from SFO but I did get the email update about my car. That was great. The car looks terrific and I would highly recommend you folks to my friends.
Thank you so much for the amazing and timely work done on my car. Everyone is friendly and very considerate. I will definitely recommend Cline to my friends.
You guys did a great job on my Subaru, Thank you!
Thanks for everything guys
Good from the moment I walked in. Fair, hones, knowledgable, prompt, and the work was 'good as new'
Vehicle Make : Volkswagen
Jason and cline were excellent they were so helpful and I had a great experience!:)
The very clean interior was an added bonus! Thank you so much!
Excellent repair work on my 1999 Jeep Cherokee.
Cline collision made fixing my car extremely easy. They got the job done before the estimated time and my car looks way better than it did before the accident. I will definitely recommend them to my friends and come back if I need to.
Best customer service in the automotive industry.
Excellent service. Courteous, knowledgeable and above all professional. Would highly recommend them.
Jason was prompt in assessing the situation with our broken side view mirror. He ordered the part asap. We came to the shop and he fixed it in about 10 minutes. Also, he decided to buff out the side of the car (it had a long scrape in it) and made it look like new. This was a bonus! He comes highly recommended by my family and I can see why. Go Jason!
Everything looks great. I especially appreciate your taking care of the paint scuff on the rear.
Thanks for your support and getting the Chev done ahead of time.
Jason was extremely helpful and personable through the entire repair process. My car looks great. One of my tires needed air and they put air in it for me which was much appreciated. Couldn't be happier with my experience. I will definitely recommend everyone I can to have their car fixed at Cline. Thank you!!!
I've been happpy so far with you, and I will be happy ever with you. When I saw my bumper, I automatically smiled because it looked perfect. And it works perfect so far. You were so kind, and nice of me although I was not good at speaking and expressing my opinion in English. Also, you gave me a lot of favor with the insurance issues and rental car services. I really appreciate it.
Hi Jason, You were professional, friendly. I received great service in a very timely manner. I would highly recommend you company. Thank you so much for making it so easy.
Efficiency and excellence. Thank you for delivering both.
Jason was extremely polite and professional and efficient in estimating, following up and processing the vehicle. The repair perfect and of most importance the color match was spot on!
Thanks for the great service!
Really appreciated the communication from Jason, keeping us informed on each step of the repair process. Van was in and out as promised and repair work looks great.
Thank you Cline Automotive! My car is beautiful again! Your service was professional, fast and friendly. And .... thanks for the bonus cleaning detail!
Vehicle Make : Mitsubishi
Such an amazing job!! Thank you Jason and Cline collision!!
It's not everyday that you are quoted a price and when the job is done the price is less. I find that to be a pleasant surprise in this costly life. Thank you for your time and energy spent on trying to fix a problem that is not your own but rather mine. I will gladly spread the word to use your services if my friends are involved in an accident or need collision repair. Thanks again.
Thank you Jason and the team! My fender looks better than new. You matched the color perfectly and although there were unexpected circumstances that caused a small delay, you handled
it with care and professionalism. Also thank you for cleaning my car inside and out! That was a very nice surprise! I WILL be bringing my car to Cline for all my auto body and painting needs, and I have passed out cards already to some of my friends. Thanks again for taking such good care of me and my car! : )
This was our second repair experience with Cline . Both times we have been very impressed with the quality of work and customer service. Thank you Cline Collision !
Fast service, polite, clean front office, & excellent repair job. Will return & tell friends.
Vehicle Make : Mitsubishi
Thank you! Great job.
Yout team is better that any AAA shop in town.
With my deadline, I was able to get the car in the shop in a timely manner and was worked with to get everything completed with my 100% satisfaction
From start to finish,Jason treated me with respect and was completely professional. I was sent daily updates on the status of my vehicle and it was ready to come home before the date i was originally quoted. Overall Cline Collision made a stressful situation much easier. Thank you so much. Sincerely,May P
Awesome job! That's so much for everything!!!
Besides the good looking guy that owns the place? Well, okay...The center ALWAYS goes above & beyond expectations. Been coming back time after time for 8 yrs. Extremely nice to the elderly ;)
Finished ahead of schedule and the finished product was outstanding!
Keep up the great work!!!
Joe & co. went the extra mile to help me in a trying situation. Super-friendly & nice people, they got the job done early, & the workmanship was great!