VERY disappointed with the work done, the communication, the whole process. The O'fallon location is HORRIBLE
Awesome to work with and kept me i formed every step of the way.
All of the staff was very very nice and friendly!
The level of service was awesome. And the communication about my vehicle was outstanding.
Everybody was very courteous and thoughtful communication level was fantastic and of course the body work was really done well no problems and I will definitely recommend you again
Was kept well informed of the progress of the repairs
ABRA made everything so easy for us! Repair done so well that you would never know there was damage. Unbelievable workmanship!
So happy, thank you!
I appreciate the daily updates and status of repair work, the attention to customer service and making sure someone is in and out of the waiting area quickly, and the desire for the experience to be excellent
Vehicle Make : Mercedes Benz
Great service. Great work. Great text updates
Was very satisfied with my car! What a great job you did! Everyone. Was so nice! So thankful I had my car done there! Would come back if I ever had a problem with my car! Many thanks’. Gracia
My repairs were superb but Abra wrecked my vehicle and tried to say I brought the car into them with the side scrapping from the front to the back. I had pictures and my pictures were the same as the pictures taken by Associate on my first day of dropping off my vehicle. My auto is still at Abra, I'm afraid what to expect when they advise me my vehicle is ready a second time.
Customer service was great from start to finish!
Staff was very professional and Daniel did a great job communicating the repair process. Definitely will recommend Abra to my friends
Yes I like everybody they treating me like a king
I feel as though everyone at this location deserves a raise. They not only answered every question I had, looked out for me, and were right there with any issue I had. They truly care about me and their customers and we’re truly so kind. They went above and beyond with their service and I have never had as good of service as I have from this great of group of people. They’re doing everything right and will always have my business.
Everyone I dealt with was very helpful and the service was performed in a timely manner.
This review text came a little before 7am on a Saturday so I might push that back a little later.
Melissa was great to deal with. She was very knowledgeable with the information she provided and made sure her customer service was 100%. I will definitely recommend Abra to everyone I know. Carmen was also very helpful at the front desk.
Very professional service and appreciate the daily updates