I was lied to. They told me only the tire pressure monitoring light was on in the dashboard. I got my car and all lights were on including power steering, brake, no lane assist or assisted cruise control and uphill parking assists. None of these lights were on after the accident when I brought my car in so I am assuming they rebooted my computer system incorrectly and didn’t know how to fix it and tried to push it off on me. I need this fixed. I will not be back once this issue is over and will not offer recommendations to others.
Abra Auto has always taken very good care of me and my truck. It’s beings light knowing my truck will always come back looking if not better than good as new. I absolutely love the service and they were very professional at the ofallon location. Thank you all.
The staff is so friendly! From the first phone call to the last visit, everyone was helpful and had such a positive demeanor. Also, my car looks brand new! You would never guess it went through the damage that it did! Thanks so much!
Communication was very poor, estimated date of finish was pushed back three times with no reason given and I was only informed when I called in. Lastly my window controls now are affected on my driver's side door. Th automatic down isn't functional for my driver's side window anymore.
Awesome service, but I didn't make it home. Something hit the side while driving home. I Will be going back to get that fixed! The staff there is amazing!
good job...fast turn around....thanks everone
The car looks great, and everyone was so helpful and friendly.
Very pleasant employees and great customer service. Communication is outstanding. Top notch place to do business with!!
The repair work looks very good. But the original estimate for $2000.00 but final cost was $3600.00. The answer that estimator could not see behind The grill and the bumper not a good answer. It’s always better to be high and come in low or under budget. I will pass it this comment to USAA .
Staff was very helpful and friendly
Georgia and Krystal were very professional, friendly, and nice
I like how you kept me updated. Car looks great!
Very friendly and quick service
While it took time to match the vinyl stripe on my car, it and everything else looks greater, and I appreciate the focus on customer seevice.
Vehicle Make : Volkswagen
A damaged emblem was missed, but is being coordinated and ordered immediately. Service was extremely fast and work was flawless! Very happy!
Kept me updated at all times and even delays were forwarded to me so I knew when it was done
Everyone in front office listened to all of my concerns. They helped me with getting a rental car. I was kept informed daily of repair progress. Everyone there is extremely friendly and easy to talk to. I highly recommend going there to anyone. If need be i will go back. Thanks for excellent job
My bumper looks beautiful! There was gas in my car, and it was clean. I appreciate how quickly the work was done once Progressive approved the work. I was happy to be informed as bout the progress of the work.
Repair looks great. We arrived pretty late in the day and ladies took very good care of us! Awesome job!
Looks great. Happy and impressed with the work.