They kept me updated every day. I always knew what if repairs that kept my mind at ease and everyone was so kind and helpful
For the most part I’m satisfied but there is one spot on the drivers side door I pointed out to be fixed that was a small scrape I thought could be bugged out but it’s still there. Everything else was great. I liked the way you kept in informed on what was going on with my car all the time.
The communication throughout the process was excellent. The workmanship was excellent. The car was returned **** n span.
Margo, as always, did a fantastic job letting us know what to expect and how long the repairs would take. We have used Abra, unfortunately for us, several times in the last 5 years and highly recommend the team in Lebanon.
Thank you for all your advisements and keeping me updated on status of repairs
Great updates on status of repair. Easy process!!
They made the repair process easy and communicated every step of the way.
I had to clean up some residual dust in the right luggage area. Other than that it looks great.
Very easy to get along with.
Very professional and detail oriented
The work and customer service that I experienced from the Abra auto body in Lebanon, Ohio was outstanding. Tiffany, Margo, and Amber were all very helpful and very courteous on the phone with me. I did not have the same experience at Northland Abra.
Margo was a pleasure to work with. She was pleasant and professional.
The girls in the office were wonderful. The sent me text messages several times. The work was t done in a timely manner. And nice work.
The staff was courteous and efficient.
Everyone was very friendly and informative. I was walked through the process and everything was explained in terms that were easily understood. I was consistently updated and never wondered what was going on.
Margot and Amber who did the intake and return were very nice and the work done has been awesome and fast. Thanks to all!
Body work was well done, my truck was brand new (less than 4k miles) and it looked like it just came from the show room! They got it done fairly quick also, only 4 days.
Very professional An kind. Did not like how long it took but I understand