Ive only had the car back for an hour but so far everything seems ok
Quick efficient and professional. One suggestion is limit update to **** a day..call OR text not both. Coordinate with team so as not to overlap calls. Can be somewhat irritating when working or driving getting the same calls back to back on the same thing. But great job with the car!
A small repair needed only a small time frame and Abra Auto Body Repair responded accordingly. Great Job!
Great work, and great staff!!!!
Excellent customer service
Ed Carter is absolutely fantastic. From the moment I dropped my car off, he was pleasant, knowledgeable and he kept me informed of the progress of the repairs. Ed treated me with the utmost respect and understanding. He was a joy to work with.
Unfortunately, I didn't get to interact with any other employees ... but I am very pleased with my entire experience.
Excellent service from beginning to end!
The staff was very professional and engaging.
Vehicle Make : Mitsubishi
They were great. Made the experience fast and easy and the employees I had healping me were very polite. Thanks for the help abra auto body in Milford
Thanks for fixing up my baby!
Your team communicated well with me and were easy to work with
My ST looks like it never got hit! Fantastic job!
All the reps I dealt with were professional but friendly as well. Work was done in a timely fashion, and appears to be a quality job.
I was very impressed with the quality of the repair. I received daily updates. The repairs were done faster than I anticipated, and my car hasn't looked this good in years. I would recommend Ed and his team to anyone needing bodywork! Thanks for a great experience.
Kept me informed, did the work in the time expected, did a great job
The only one suggestion I would make is that the shop personnel improve their communications with customers. I called and asked for an update and was basically told that I wasn't allowed to know anything more outside of the email update I received. I wasn't able to get a good sense of how far along the repair of my vehicle was. The communication process felt a bit robotic and not very personable.
Overall, the process and timeline it took to repair my vehicle were good. No concerns there.
Awesome customer service, I was treated like a queen!
Great job on my needed repairs and a lifetime warranty on the work done
So many thanks to the team in Milford.
You guys did a great job! Repaired quickly and with quality. Everything was executed with extreme professionalism. Thank you!
The whole process was refreshingly easy, and Es was especially attentive.
Great job!! Looks good!!????