Great job, great communication. Thank you
Was very satisfied. Elizabeth kept me up to date and my car was done ahead of schedule. Also, when I discovered the liner was missing in the back Elizabeth quickly located it and offered to deliver it to my home! Excellent service. Would highly recommend ABRA in Milford.
Very courteous and professional. Pleasant experience the whole way through.
Work completed in adequate time.
You still have my car. I could not accept it. The gap between the hood and headlamps/bumper is not right. Piece still missing out of bumper. Squeaking noise in driver door was not addressed. Not to mention, my tire pressure monitor lights came on as soon as I started my car, and indeed there is a nail now in my right rear tire. I was told an employee even noted this light, but I was certainly not informed and was going to be left to drive off like that. Then I was told the tire was probably like that before I brought it in...the tire pressure monitoring system was certainly not going off when I brought it in. I was told they could patch it. This is a brand new run flat tire. Run flats are not supposed to be patched.
Service was knowledgeable and freindly. The finished job looks very professional. Very satisfied customer..
The only issue would be blemishes in the paint work on the hood and quarter panel. Overall very pleased
Great work and services. Will reccomended 100%
scheduled appt for estimate. First thing I was told was they could not give estimate until it was disassembbled and the body man and **** looked at it.(was a waste of time) Was notified work was completed and ready for pick up. Grill was recessed 3/8" on right side ****/2" on left side.(should have been flush with front of hood)
Everyone one was very professional and so polite.
Very friendly and I enjoyed the text updates. And the body work looks great. Thanks again
Great service, with regular updates on tbe repairs.
Your team was very professional from the very beginning. Communication was outstanding. The timeliness in getting me my car back was great and the car looks great too. Thanks
Appreciate your companies professionalism!
Easy to deal with. Text message updates. Would recommend.
David and Miranda were great! Excellent service, timely communication, great work on my car. Whole experience was excellent.
Very happy with the service and the work performed thank you so much
Thank you so much for the speed and quality of work along with the friendliest staff I've met in quite a while.
Everyone was friendly , helpful ,and kept in contact about the process and my car was done super fast Great experience !!!super happy Thankyou
Staff was friendly and helpful. Service was completely quickly and without flaw.
Very friendly and helpful staff. They kept me updated about my vehicle and had it ready when I was told it would be. My car was cleaned and looked better than it did when I dropped it off.
Vehicle Make : Volkswagen
My service was very fast and they did an excellent job on my vehicle. When I received my quote the estimate was significantly lower than I expected, I was very pleased with this. When I received my car they made sure I didn't need any help carrying anything over from my rental to my car. The staff was excellent.
Friendly , Fast, Courteous, Knowledgeable.... What more could I ask?!?!? Found myself a new repair shop!!!
Excellent service would highly recommend it.
Excellent customer service!
This has been the best customer service is have ever experienced ever. From beginning to end this was a "WOW!" Experience.
Our compliments and thanks to the whole team!
Hope we don't see you again soon....but our experience was
a great one!
I liked the staff's professionalism and friendly customer service. The work was completed on time and done well. I liked the daily text updates.
Extremely talented and caring team. Thanks.
Very impressed with the work, service and professionalism of the entire staff. I am very pleased with my experience at Abraham.
Will recommend your service. All the text updates were wonderful. All employees that we were in contact with were wonderful. Hopefully won't have a need for your service in the due but would definitely return. Thank you.
Dave kept me in the loop throughout and I got messages from him every day with updates. I never questioned what was going on and it was refreshing. The car looks fabulous and I can't believe how quickly I got it back!! Thanks again!!
David was fantastic with quick response time on questions and the daily updates were awesome as well.
Job well done. Great job on matching the paint with old
Everybody in your organization has been wonderful from the very first person that I talked toJosh then Amanda who told us where to get our car fixed to the people at the repair shop keeping us informed, they washed our car, everything was absolutely GREAT we couldn't of asked for anything any better. This was a difficult thing to go through, but your company has made it extremely easy. I highly recommend your company. Thank you for everything!!! Linda S
I must tell you that I am disabled and have a tough time. The team at Abra communicated, left messages, answered questions, and dealt with me VERY professionally. The team made it so easy for me thru the whole process. THANKS!
Very friendly staff very professional they were very thorough in their work and I was very happy with the results of my vehicle thank you very much
Vehicle Make : Volkswagen
I was very impressed with the service I was provided. They made it easy and painless. The repair job looks great and it was completed quickly.
They were very helpful and quit to fix my vehicle. Thank you
Everything was great. Very easy and convenient. Great Experience.
It looks great and was done in a timely fashion
We were kept updated frequently. The car was repaired as promised.
I was so amazed about your service! You had my car in your shop and had me in a rental car within 7 hours of the accident. Grange and abra did an amazing job. David gave me daily updates by text. Sarah at grange gave me a long detailed voicemail about the repairs and what the process would entail. She gave me a date of Thursday Jan 5 for my car to. E completed. On Friday, December 30th, David said my car was ready far ahead of schedule! I was back in my car by the end of the day after giving them the keys to the rental. I was impressed by the communication and service given to me during this unfortunate accident. Thank you so much! Grange and abra are wonderful. Thank you so much! Elizabeth C
We have not had a chance to inspect underneath and will not know how things are until then
David was extremely polite and professional by keeping me updated throughout the entire process of repairing my car. I would highly recommend ABRA to friends and family!
Smooth and easy. I appreciate that! Thank you!
They did a wonderful job and kept us well informed.
Everything was a easy process and I was kept well informed about everything that was happening with my car
It was very nice to have updates as to how they were progressing with the repairs.
David & his text message updates were awesome! Very, very happy!
Yes great customer service and repair
Very well done from start to finish. Thanks a lot.
Vehicle Make : Volkswagen
Process was easy. Great communication
Very, professional and completed my repairs in a timely manner. The daily updates made me feel as though I wasn't forgotten and were very informative.
Wonderful service! It was so nuce that Bob Colding kept me informed every day snd the service that the rest gave me was excellent
The staff and the service was excellent. Will return the next time I need repairs done on my cars
You guys did a good job. Tiffany was very sweet and helpful. The car was clean when returned to me. It felt new, like driving off the car lot again. Thank you ABRA!
Car looks great and the whole process went as good as it could be. I especially liked the daily updates!
The entire experience was wonderful and easy.
Very informative. Did a great job!!
To be very candid, I have been very impressed with how Geico and Abra have handled my repair. Very professional, efficient, quick. Congratulations
The repairs were made very quickly and the car looks great!!Very pleased with the whole experience!We would gladly recommend your business and be a return customer.Thank you so much!!
I was surprised to learn from my insurance company that there was an Abra facility so near my home. They arranged a rental car for me and had it waiting upon my arrival. David kept me informed of my vehicle's progress so I never had a need to call to check on it. They finished all repairs in a timely manner. My car was waiting for me and looked great! A perfect "10"!
The experience my wife and I had with people at Abra was the safest we have felt with a company in a long time. The service and the staff were an absolute pleasure to work with. I will highly recommend Abra to anyone I know in need of their services. Job well done thanks again the Hamilton's
Everything went very smoothly and repairs were done to my satisfaction
My contact David was great to work with. The body work was done quickly and they contacted me frequently to keep me updated.
Paint does not match.its obvious they painted **** door.they did an awful job matching the paint and now my car looks bad.
Incredible work that matched the estimate we appreciate your service.
You got me in on my schedule and work was done in a timely matter .
I was very pleased with the work done looks great just like nothing happened at all. It was a very quick repair also. The employees were very helpful and informative. It was a pleasant experience from beginning to end. Thanks Abra staff and thanks GEICO!
Great staff!! Friendly and easy to work with.Great job on my repair!I have already recommended your Company to a friend. Thank you for everything!????
You have done work for us before on other
vehicles before and everything was done on
Time,Complete and Properly.
The work you did on the 2012 Prius is Perfect
for us. We like the way it Looks
Thank you George & Doris Louiso 09/15/2016
The repair was amazing, it exceed my expectations. I will definitely pass this experience to all my friends and family.
Communication during the repair process was very thorough. Everyone was friendly and helpful. The work performed was very high quality
My car looks brand new. Josh did an excellent job cleaning the inside as an extra surprise. He leads a great team who do great work .
I appreciated all of the text updates. It was an overall great experience.
I didn't think it would take so long. I had to pay 2 weeks of CDW insurance when i thought it would just take a few days
Pretty good job overall with the exception of a couple of things out of place an missing. Not please about that.
I really appreciated the text updates. My car looks wonderful. A professional job all around. Thanks to Anthony and everyone else involved!
Very professional. Very satisfied.
They kept me well informed. Sent text messages about the repair progress almost every day. That was a very nice touch My contact person was Anthony. Final pick up day was well planned and very organized Thanks guys, You did a great job. !!--- Mary P
From the first call to the actual taking the car in for repairs Abra did an outstanding job. We were extremely satisfied with the finish product. Thank you for the expedient time you fixed our automobile. WOW the car looks great.
Great 1st impression. Trustworthy. Professional
I can't think everyone enough for the amazing job that was done on my car. I wouldn't even think about taking my car anywhere else!
Did great job and kept me informed along the way.
Great results! Also very impressed with your customer service.
It was a very painless process. We went and dropped off our car. They did an inspection and set out what to expect. They followed up with a phone call for the estimate. Then they regularly updated us on a daily basis about the status of the repair. I was on a time crunch because our car was scheduled to be picked up by the movers the next week and Anthony made sure we got it back on time. And they delivered! And delivered well -- the car looked brand new when we got it back. Thanks, Abra Body Shop - Milford team! I'm happy I chose your shop from the many options given to me. The good reviews I read about you did not exaggerate!
While I am happy with the speed and quality of communication and service, I am a bit dissatisfied overall. I noticed two scratches when I arrived that were missed during the repairs. Those were corrected on the spot, but there was a lack of attention to detail there. My bigger frustration was when I opened by rear lift gate and was greeted with a MOUNT of sandy dust. Clearly someone did not clean up after sanding down scratches. While I appreciate the speed of repairs, there was not enough attention paid to details. I shouldn't be vacuuming up the inside of my vehicle because it was forgotten.
Excellent customer service- the vehicle looks good as new!
Everything was vwry smooth and professional. Thanks
Anthony and the rest of the crew were the nicest group of people I've ever dealt with. They took care of my car as if it was theirs. It was a pretty damaged car with a lot of work to be done. He kept me informed through the entire process. My car came back looking like a brand new car. They even delivered the car to me. They went above and beyond what they had to and I'm extremely satisfied. I would recommend this location to anyone that needed their car repaired. I give them a 10 across the board. Thank you guys!!
Anthony Golden is right on top of things!
Quick service too.
The team was extremely friendly and helpful. I appreciate the calls every couple of days to let us know how things were going. Thanks you for everything
Vehicle Make : Volkswagen
Well I was amazed how fast the repairs was completed.
My car looks great. Everyone was so great !!????????
They made it clear that jimmy would call me updates. He NEVER called me. I had to call him.
I appreciate the communication with updates on the car being fixed. Communication is so important and the key to a happy customer, thank you!
Customer service was a 10 thank you.
Your service and professionalism has been the best that I've encountered. Thank you.
Thanks for getting it done in a day
The only suggestion I have is to separate your agreement for repairs and payment so if you are not financially responsible, I.e. Geico insured at fault, you don't have to sign both.
Best experience I've had with vehicle repairs. Car looks amazing. I will definitely refer people to Abra.
Awesome quick service and helpful friendly staff
Very happy both with the work and the service
Great communication throughout the repair. Car looks great. Paint matching, etc... look like new. Definitely will recommend to others.
Everyone was very nice, and the team did a great job on my vehicle. I appreciated their frequent updates.
I will most definitely refer Abra Auto Body & Glass to my friends and family for any repair need!! The experience I had with them was exceptional from the start!! I was kept well informed throughout the process and the job they did was exceptional, not to mention very speedy! Way to go!!
They did a great job fixing what I came to fix, but the guy mentioned another scratch I had and I thought they'd fix it but they didn't. I didn't feel
Like bringing it up because my day was too hectic to deal with it.
My only suggestion would be to send more frequent text updates, like approx Pu day, parts in, working on vehicle etc.
My repair was completed very quick and I appreciated all the updates along the way! Thank you
Great service and great communication on the condition of the car.
This overall experience was honestly the best ever!! Both the body shop and gieco were extremely accommodating and showed excellent communication skills. I have not one bad thing to say and everyone made this process so easy for me, I appreciate it so much.
You made the process so very quick and easy. Great work and a fantastic staff!
Very friendly, courteous and quick service. Kept me updated on progress. Great experience overall!
Very quick and professional service.
Great communication/great job. Have and will recommend u to everyone in the future. Thanks. Peggy K
I was pleased with the overall experience. I appreciated the frequency of updates and the friendliness of the staff.
This experience was seamless between geico Abra and enterprise. It was a big relief. Thanks.
Vehicle Make : Volkswagen
Super job with service
Very quick and professional service. Excellent shop and will definitely recommend!
Process was quick easy and very painless
The individuals at this auto body shop made a not-fun situation much better. They were helpful to the nth degree and were absolutely top notch in their approach. My car looks fine and runs like new. For any future needs for body work, they will be the place I bring my car and will only recommend them to friends and colleagues.
Everyone was extremely pleasant and helpful. And my jeep looks great!
They were fast courteous and knew what they were doing. Can't ask for more than that.
I felt very confident that my car would be repaired properly. Josh was very knowledgeable and explained the process clearly. I also, very much appreciated the communication I received, explaining the progress as repairs were being made. Each employee with whom I had interaction was helpful and friendly!
Very thourgh and efficent.
Yes. Everyone did a great job keeping me informed and the van looks great.
Everyone there was very polite and knowable
Made this unexpected costly experienced Pleasant
It was a great experience. They kept me up to date on the whole process and had my car done in a timely manner. The staff was extremely nice as well
Very satisfied. Appreciated the updates and really liked having Geico and Enterprise at the same location. Very convenient. Car looks great and it was finished very quickly. If we are ever in need of body work again we wouldn't hesitate to use you again. Thanks again to everyone for a great experience!!!!
Thank you for staying in contact with me and keeping me updated while my car was being worked on!
I was so grateful for how quickly everything was done. It looks great. Also I really appreciate that you took the time to wash and sweep my car. That was above and beyond my expectations. The last time my car was fixed at a different so that didn't happen. I really appreciate it.
Job looks great guys and servic man very sweet
Smooth and quick, thanks ABRA and GEICO
Very happy with the service provided. Dropped the car off Friday morning and picked it up Monday afternoon. Looks great and the inside was even vacuumed and wiped down. Very impressed. You will be receiving our business in the future if needed. Thank you.
Customer service is wonderful! I felt like their only customer, definitely will refer!
Service was excellent. I could not ask for better treatment workmanship seems to be equally as good.
Thank you for taking care of the cost of buffing out the front headlight cover. I appreciated that. Even though I couldn't pick up my car on Friday, you had it ready to go in two days. Very impressive!
Everyone was very kind, they all gave me constant updates on my car, made the whole situation so easy and fast! Thank you all for being so kind and helpful!
Well done job on the paint
I appreciated the updated letting me know progressive. Work was completed in a timely and professional manner
Your team was kind and courteous. Every question I had was answered to my satisfaction.
This is a very professional and polite company to work with. They kept me well informed and answered all my questions thoroughly. If only all companies performed at such a high level as this. What a great job they did. AWESOME. I highly recommend them
Thank you. The repair work area looks nicer than the rest of the car. Very prompt and curious service.
All very courteous. Car looks great.
Thanks for making everything easy on me and getting my car back to me so fast.
Great communication and very friendly. Thanks!
So nice and great service. If I ever need more work done it coming to you guys.
So far we are very pleased! We were very excited about how fast we got the car back!
Excellent work done with great professionlism.
Was quick and everyone was very professional.
Very nice and friendly from the first phone call to greeting me with my repaired auto
Vehicle Make : Volkswagen
Very professional and well done
Team was great to work with. Truck looked great
Everything from start to finish went smoothly. I have told friends about ABRA and I will definitely use them for any other vehicle needs I have. Everyone was courteous, friendly and efficient. My car looks fantastic.
Awesome service, perfect craftsmanship- need I say more?
Vehicle Make : Volkswagen
From the moment I entered the shop, I was greeted with a customer - focused approach. I believe the person who met me was Maranda, explaining the general outlay of what would be happening. Adam took over from there and further explained the course that would be taken for my car. He explained everything in detail and assured me that he would be my contact throughout the process. I loved using text messaging to receive updates on the status of my vehicle. My car was ready a day ahead of time. I was fortunate to meet the GM as well, Josh. Thanks goes out to the entire ABRA team for making my experience positive!!
Everyone was so nice during the entire journey to getting my car back ! Everyone was patient and explained what was going on . Made a terrible event into a tolerable experience.
Excellent service and excellent repair work! I felt comfortable with everyone I met and confident from the minute I walked in the door that our Lexus was in good hands! Everyone was friendly and professional! I will definitely recommend Abra to my family and friends and plan to have some additional body work done by Abra on our car at a later date! Thanks again!
The airbag light is on. To be completely satisfied, it should have been checked and reset prior to me picking up the car.
Great people-excellent service!
Wonderful friendly staff, would def go back!
They were completely professional. They kept me informed the entire time. What an excellent job they did restoring my vehicle ! Very fast and efficient! I would return if needed!
Greg and Josh were very nice.
I am pleased with the work on the car so far.
Fast service, and an impeccable job well done! The Best!
Car wasn't ready on Thursday or Friday when they told us. But they were very courteous
Everyone was so friendly and helpful along the way! Thank you all for taking great care of my car!
Adam was great and handled the repair in an excellent manner.
Adam,Joe and Miranda were great help. Thanks for completing quickly.
repairs were quickly done. my car looks great!
Quick repair! Did a great job. Appreciate the detail they did!
I'm absolutely satisfied with my experience as well as the work. The process was smooth and efficient. I would definitely recommend ABRA Auto Body and Glass to my family and friends.
Every person I spoke with was very polite and courteous. Very good customer service. I just picked my car up this afternoon. I appreciated that they addressed my one small concern within minutes. And again with great customer service.