You guys are professional, respectful, and prompt. Thank you! I hope that I will not have to see you in the near future, but in the unforeseen future, should I need work completed on my car, you guys are the ones! Cindy
Friendly and very professional high quality service. Will recommend ABX to my friends. Thank you!
Excellent service with very quick repair time. Fair and honest pricing.
Vehicle Make : Mercedes Benz
Thank you for doing a wonderful job on my car. I would definitely refer you to a friend.
The service was excellent and very friendly. The repairs were done perfectly.
Dr. Ron M
Work done was perfect, and I was very impressed with both the professionalism of John and the ABX staff, and the level of communication regarding job progress. Will highly recommend to others!
Vehicle Make : Mini Cooper
Kept in contact throughout the process. Great work. Friendly employees.
ABX was amazing!! John took care of us from A to Z. We will go to ABX a time needed in the future!
I appreciated the timely and professional communication from Susan throughout the repair process. The sending of the pictures was a nice touch. Thank you for helping to make my mishap a positive experience.
Good work and caring to keep us updated in a timely manner
Very efficient and friendly! Highly recommended!
This was a great experience from start to finish. The customer service and knowledge of all employees was exceptional. The work done to my car was perfect. It's impossible to see any signs of damage. My car is clean and looks brand new and the repairs were completed on time.
Customer service is top notch!!
Professional, friendly staff that kept me updated on the status of my car and the car was ready when promised.
Grateful that John made sure the parts fit correctly and came together well
So happy with ABX. Great communication and timely service!
The service was horrible. John Burkhart was horribly rude. The receptionist had indicated to us that our deductible would be waived due to some issues; however when we got there she informed us we would be paying it. Rather than argue we just paid. John was rude. We had to have it sent to another shop. We later found out they were driving our vehicle. We were told by John the vehicle would be towed. The vehicle was low on gas and a ton more miles on the vehicle when picked up and some God awful rap station at full blast. There were a lot of issues with the whole experience. The receptionist also indicated we could have the work finished at Poway, but instead it went back to John Burkoff. The wheel that was repaired now has tire issues. Fairly new tire and was not having issues when we dropped it off. We will be alerting our carrier as well as reviews on Social Media as to our experience. Also, when we dropped of the vehicle, the receptionist and Nadine were rude.
Awesome customer service. John anticipated all my concerns and addressed
Great experience. John B kept me updated on the repair status. When I called the office everyone I spoke to was courteous and helpful.