My consultant was awesome. I would recommend him any day.
Mike Kakuk, the Collision Consultant, at Ourisman Chevrolet of Bowie did an excellent job on the repair of my vehicle and he & the team at Ourisman provided excellent customer service. He was thorough,
Everything that the repair center stated would be done was done and on time.
Liked email notices, customer service and quick turnaround time.
Mike in the collision center was awesome !
The staff were very informative, professional and very helpful. Car was completed in a very timely manner.
I have used Ourisman Chevrolet before, staff is always friendly, and keeps you up to date with what’s going on with your car. Whenever I need repairs I will definitely go back.
I understand delays happen, but being told for two weeks the truck would be ready and it wasn’t cost me **** of dollars in rental car bills. Additionally having to call your office and repeatedly ask for status updates after being advised the vehicle was in final prep and three days later it was almost ready was just plain poor customer service.
Responsiveness and quality of service.
Mike was great but when I called Friday (he was out) to confirm car would be ready sat, I got a call back confirming car would be ready. We made plans around that. Was told Monday car wouldn’t be ready until Tuesday.
I was very pleased at how fast they were able to
make the repairs on my car. I will not hesitate to
use their service again.
I appreciated Brad Beverly's progress reports and attention to important details.
I would definitely recommend Ourisman Body Shop. My repaair was done quickly and I was always given updates in regards to my repair. Mike was very helpful and professional. Wonderful staff and I and very pleased.
It looked very nice. Everyone in the body shop office was extremely friendly and helpful.
Brad provided exceptional service, thank you!
Very good job and the manager Mr Mike always keep up date about the repair and finish the Day expecting we are happy
Brad was excellent and very easy to work with.
There is a problem with the lighting on the front hood. Some of the lights are out and the cover over the lights is different than what was originally there. I plan to contact Mike tomorrow regarding this problem.