I appreciated the personal attention ..
the speedy service...the professional staff and the stylish clean transportation...the car was detailed top line....thank u and I will be referring my friends and family to your Hertz branch!
Excellent job, work was completed on time and I was kept up on the progress, thank you.
Mike did everything he could to get my car done in a perfect condition
Vehicle work was completed well. Mike is outstanding.
Great work great and greater customer service.
Overall they very nice and polite and finish my vehicle before the scheduled day
completed ahead of estimate and a great job
Repairs took approximately 2 weeks longer than the estimated completion date.
I was really pleased that Brad provided to me current updates concerning the repair progress
of my car. This gave me an opportunity to carry out my personal schedule in a timely manner.
Very pleased with the repair work.
I appreciate your team finishing my vehicle a day earlier than expected. Your team was very professional.
Very professional and great customer service. I am planning to continue doing business with Ourisman for my vehicle service needs. Great job!!
I came in on Monday to get an estimate for State Farm with Mike. Mike was able to get my truck in the shop that day. I was given personal updates sevreral times daily on the progress of the repairs of the truck. I received a courtesy call from Mike with the status, as well as the additional parts that had to be ordered, as well as an approximate finish by date. Everything went extremely smooth and was done in a timely manner. Mike had excellent customer service and walked me through the entire process from start to finish, answering all questions I had. He also got me set up with a rental car while my truck was being repaired. He even got them to pick me up immediately and got me on my way. Mike was very personable and I appreciate him and the rest of the shops employees. The truck was returned to me looking like new. If I had to give this a rating, I’d say on a scale of **** to 10, this is a 11! Thank you all for all the hospitality.
You need more parking for customers
The work was completed in a timely manner and the staff was very professional. The work is exceptional.
Mike made my experience with Chevy a memorable one. The last couple of time I brought my to Chevy I wasn't informed of any of the progress. The third time for me was a home run with Mike. I will highly recommend Mike.
The vehicle was delivered as promised. Mike was very polite, helpful, and professional in his PR duties. Thanks to the entire team that worked on the vehicle.
Ourisman stayed in contact with me,every step of my car experience, reliable service. I would go back to ourisman again!!
Very please with the efficiency and promptness of service! Thank you!
Vehicle Make : Mercedes Benz
Professional, friendly respectful and responsive