Everyone I interacted with, on the phone and in person, was kind and helpful! Your shop is an hour away from me, but I wouldn't hesitate to come back for future repairs. I especially appreciate the gentleman who was working on March 16th and checked my engine when I was concerned about the lights. I haven't had the chance to check out the repairs under the hood, but from the outside it looks like excellent work!
The repair wasn’t complete. There was a small rubber piece missing on the door. I had the store representative take a look at it and he asked me to come back in after the weekend to get it fixed. I told him that it was inconvenient and asked if he could send a technician to install it at my work and he said that he could not, but that he could mail it to me to install myself. I am still waiting on the part.
Thank you for getting my car back to me for Christmas!! It looks great - inside and out!
I've been taking my cars to the Bump Clinic and they always do a great job. This time the car was completed ahead of schedule which was a bonus.
Peter, specifically, made the experience tolerable. It would have been nice to be offered the opportunity to see what work had been done.
Very professional operation
Best customer service I have ever received from an auto shop. I was kept aware of status at all times and felt that Bump Clinic really cared about me and my truck.
well done. everything went smoothly and the repair looks good. done in the time estimated also.
Beautiful work, nice people, time estimates a little off. All things considered, well done.
The vehicle looks great and the service was wonderful! Couldn’t have been any better!
I am very pleased with the repair work. My truck looks brand new. I was also very pleased with the overall customer service.
The scratch on the front drivers side was not touched up with paint as promised. I was told that would be performed and the car looks the same as it did when I dropped it off. Other than that, the car looks AMAZING and I am happy with the work that was performed.
customer service always good.
The work was done when you said it would be and all staff were very pleasant and professional.
Great communication and support
The receptionist (blonde woman) was rude and unfriendly.
My jeep went in because of an accident and when i got it back i was very very very satisfied with the end reults!
Appreciate the pro-active updates via text message as well over the phone.