Brenda had excellent communication, Larry did great work, and Anita (?) was very friendly. Thanks to the whole crew!
Brenda was great!!!!!¡!!!!
I was indeed impressed with the ease of taking in my car recently for repair and then obtaining a rental car right across from one door. Brenda S, who works with USAA at Tommy Vaughn (TV), is/was extremely capable and knowledgable about her field and what we, the customers, needed to do or not do. She made the whole process very easy and we appreciate that. Both TV and USAA have quite an asset in Brenda S. Additionally, the work on the car seems to be quite well-done. We see a Larry T's name as having done a great deal of the repair work and we commend him as well as anyone else's whose name we do not see. Furthermore, we thank TV for washing and cleaning the car for delivery; picking it up and seeing how clean it was made the necessary work and 2 week repair less upsetting. We will be certain to inform USAA that their high rating of TV is justified. Thank you.
It is never fun needing to have your car repaired. Fortunately, when I walked into the collision center I met Brenda. She was friendly, helpful and went above and beyond to take care of my repair needs. She kept me informed of the progress of my repairs and made sure I was completely satisfied with the work that was done. She earned a loyal customer for life. If I ever need additional repairs I will bring my cars to her.
The experience was seamless, Brenda was great to work with. I really enjoyed the text alerts. Thanks again.
Great service and quality repairs to my S4
Brenda and Anita took very good care of me as I had to go in uncharted territory. Thank you for a good experience!
Prompt and friendly service .
Brenda was great to work with. She kept me informed.
Great job, friendly and timely service
Accommodating to my time constraints and efficient and provided text updates. Most satisfying experience with repair I ever had.
Brenda took good care. I bought my Escape at Tommy Vaughn for location and service. Good job. Also Enterprise took good care of my rental car need. Linda A
I rarely ever right reviews. Brenda’s service was top notch and would make me return to Tommy Vaughn for future repairs.
Sincere friendliness and professionalism! The way a department dhiuld be and an example for others. Highly recommend them.
Thank you for excellent services.
Brenda is a very good Service Advisor and my husband and I Love her to deaf. She is a very nice person and she is very smart to the Ford products. She says what she is going to deliver to her customer and she stands behind her word. She needs to be a recognize for the good CUSTOMER SERVICE she gives to her customer . Thanks Linda M