Body Shop
Autobody Shop Review Summary
5 stars 9 Reviews
4 stars 5 Reviews
3 stars 1 Reviews
2 stars 1 Reviews
1 star 0 Reviews

Real Reviews From Verified Customers

Sanger.marla Sanger,wayne.
Vehicle Make : Subaru
5 out of 5
Todd Cook was very helpful and kept us well informed along the way. Many thanks!
Barbara D.
Vehicle Make : Ford
4 out of 5
If it were not for the persistance of your team, the insurance company would have gone for a half-**** job. Allstate really needs to improve their game. The first adjuster said there was $7K worth of damage, it finally got fixed the right way for $19K. Someone at Allstate needs to explain that to me. Thanks, Barbara
Alan M.
Vehicle Make : Mercedes
3 out of 5
Your thorough inspection revealed hidden items. Thanks!
Rose M.
Vehicle Make : Dodge
5 out of 5
Great fabulous clean no hassle Thank you do much!
Frank G.
Vehicle Make : Chevrolet
2 out of 5
The work was completed in a timely manner and was done properly but during the clean up of the inside of our vehicle it was discovered that 2 floor mats were not put back as well as the the daylight sensor was broken and never noted or told to us . We drove home and on the way discovered those discrepancies. I called and left a voicemail and was never contacted back.. I had to call and ask about what happend and was told I would get a call back after it was looked into.... Still waiting on that call back..
Dennis H.
Vehicle Make : Gmc
5 out of 5
Absolutely, fantastic, timely and professional care by Todd Cook at your Fourth Plain Road location.
Zoia M.
Vehicle Make : Ford
5 out of 5
Good job
Marvin J.
Vehicle Make : Nissan
5 out of 5
Excellent work, a job well done. Jeremy was great to work with.
Brandy S.
Vehicle Make : Toyota
5 out of 5
Thank you Todd and Team
Darshan B.
Vehicle Make : Toyota
5 out of 5
Good. Job
Jacqueline W.
Vehicle Make : Chevrolet
4 out of 5
I am so impressed!!! All the repairs are absolutely Excellent, especially the decal!! I couldn't believe someone could match the other side so perfectly!!! I also really appreciated all the updates by phone & email. You guys are Awesome!!! Thanks for a great job!! Jacque W.
Patrick D.
Vehicle Make : Kia
4 out of 5
Original estimate was for a possible three week fix. Wasn't a problem as I have rental coverage. Had my car back in just over one week and it looks great!
Joseph Q.
Vehicle Make : Toyota
5 out of 5
Excellent and exemplary service.
Thor B.
Vehicle Make : Toyota
4 out of 5
The team was very professional. Eric did an excellent job with his estimate with thorough details about what would need to be replaced, along with "best guess" answers for possible damage that may not have been visible. I appreciate the speed of turnaround on the repairs. As a suggestion, you may want to advertise that Enterprise Rentals and your company work closely and what a customer could do between your companies (pick up/drop off of rentals, etc). Eric said I could drop off my rental at your shop, but not knowing that you had a working relationship with Enterprise made me a little hesitant to do that. Also, I didn't know that Enterprise could stage vehicles at your shop for pick up. That would have been good to know. It didn't detract from my experience, it would have made it that much better than it was.
Raymond K.
Vehicle Make : Ford
4 out of 5
Eric communicated well. That is the key to good service.
Joshua R.
Vehicle Make : Toyota
5 out of 5
Eric made sure to keep us informed through the whole process. Extremely friendly employees with customer service that went the extra mile.
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