Store Hours
Sun | CLOSED |
Mon | 8:00 am - 5:00 pm |
Tue | 8:00 am - 5:00 pm |
Wed | 8:00 am - 5:00 pm |
Thu | 8:00 am - 5:00 pm |
Fri | 8:00 am - 5:00 pm Open Now |
Sat | CLOSED |
Sun | CLOSED |
Mon | 8:00 am - 5:00 pm |
Tue | 8:00 am - 5:00 pm |
Wed | 8:00 am - 5:00 pm |
Thu | 8:00 am - 5:00 pm |
Fri | 8:00 am - 5:00 pm Open Now |
Sat | CLOSED |
The acronym DRP stands for Direct Repair Program and may be one of the most controversial aspects of choosing a body shop. After an accident, your insurance company will typically give you a list of local shops that they work with closely to ensure your repairs are done correctly and within a reasonable budget. It may sound completely reasonable, but it has surprisingly become a bone of contention over the years.
The process for becoming a DRP partner is long and difficult for a body shop. They must to go through a thorough application and auditing process, proving they have the equipment and training necessary to provide for a variety of customer needs. Often they must go through one or more certification processes to even be considered. They must prove they can repair your vehicle quickly and accurately. Why would people consider this to be a negative?
The relationship between the shop and the insurance company makes many wary of their intentions. The fact that they want to get your repair done fast and for the least amount of money possible makes a lot of customers uncomfortable. As a matter of fact, advertisements that claim a shop will "fight your insurance company" have come into fashion. What this really means is that they will stall your repairs at every turn to get more expensive repairs and aftermarket parts installed, forcing every point.
What this really does is add time to your repair and sometimes the end product is less reliable then what you started with. Our partners at Performance Toyota in Cincinnati, OH agree that it's important to ask for OEM parts installed according to OEM service guidelines. That means you'll end up with in end product that's as close to what rolled off the assembly line as possible. When you leave the shop, what's most important is that you have a vehicle that is running within the specifications the manufacturer set, and working with a DRP collision center is a great start to making that happen.
Written By: Todd Hendrickson
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